Best chatbot evaluation AI tools

Coxwave Align is an advanced analytics engine designed for generative AI products. It empowers businesses to monitor, analyze, and evaluate interactions within their LLM-based chatbots. By transforming conversational data into actionable insights, it helps improve chatbot performance, reduce hallucinations, and enhance overall user experience, ensuring your AI product delivers on its promises.

Coval is an advanced platform for simulating and evaluating AI conversational agents. Built by experts from Waymo, it helps developers test voice and chat agents at scale, ensuring reliability and performance. It automates testing by simulating thousands of scenarios, provides in-depth performance metrics, and offers production monitoring to catch regressions and optimize agent behavior.