Best of the Year omnichannel retail AI Tool

99minds is an all-in-one loyalty and gift card platform for omnichannel retail and e-commerce. It helps businesses boost sales, customer retention, and brand loyalty through customizable gift cards, loyalty programs, store credits, and AI-powered marketing automation workflows, seamlessly integrating with platforms like Shopify and major POS systems.

Marsello is an all-in-one loyalty and marketing automation platform for omnichannel retailers. It uses customer data from POS and eCommerce systems to create personalized loyalty programs, targeted email and SMS campaigns, and automated marketing flows to increase customer retention and drive repeat sales.

Caper, by Instacart, is an AI-powered smart shopping cart that revolutionizes the in-store retail experience. Using computer vision and sensors, it automatically detects items, allowing shoppers to skip checkout lines. The integrated screen displays promotions, helps with navigation, and provides a seamless, engaging shopping journey for customers while increasing revenue and efficiency for retailers.