99minds

What is 99minds

99minds is a comprehensive, full-stack digital wallet and loyalty platform designed for modern omnichannel businesses. It provides a suite of tools to help e-commerce and retail stores acquire, engage, and retain customers for life. The platform specializes in creating seamless experiences across online websites, mobile apps, and physical storefronts. By integrating gift cards, loyalty programs, store credits, cashback offers, and referral programs into a single, cohesive system, 99minds empowers merchants to build stronger brands and drive significant revenue growth. It leverages AI-powered workflows to automate marketing efforts, allowing businesses to deliver personalized incentives and communications at every stage of the customer journey. Trusted by over 1000 merchants, it's a scalable solution for businesses of all sizes, from small shops to large enterprises.

How to use 99minds

Getting started with 99minds is designed to be straightforward. First, you sign up for a plan that fits your business needs, including a free tier to get started. The next step is to integrate the platform with your existing ecosystem. 99minds offers native integrations with major e-commerce platforms like Shopify, BigCommerce, and Miva, as well as a wide range of POS systems such as Square, Lightspeed, and Heartland. Once integrated, you can begin creating and customizing your campaigns. You can design branded digital and physical gift cards, set up tiered loyalty programs, or configure store credit rules for returns. The core of its power lies in the automation workflow builder. Here, you can create data-driven rules to trigger actions automatically, such as sending a birthday coupon, rewarding a loyal customer with bonus points, or issuing store credit after a product return. Customers can interact with these programs by purchasing gift cards, earning points, and redeeming rewards seamlessly online or in-store, even adding their digital cards to Apple & Google Wallet for convenience.

Core Features of 99minds

• Omnichannel Gift Card Management: Create, sell, and manage digital and physical gift cards across all sales channels. Features include bulk creation, customizable designs, scheduled delivery, multi-currency support, and integration with Apple & Google Wallet.
• Advanced Loyalty Programs: Build sophisticated loyalty programs with tiers, points, and exclusive rewards. Create digital loyalty cards that customers can store in their mobile wallets for easy access.
• Store Credit & Cashback Management: Effortlessly issue and manage store credits to streamline the returns process and retain revenue. Launch cashback campaigns to incentivize purchases and acquire new customers.
• AI-Powered Marketing Automation: Develop intelligent, automated workflows for customer acquisition, engagement, and retention. Use triggers based on customer behavior and profile data to send personalized offers, rewards, and communications.
• Coupon and Referral Engine: Generate millions of unique, personalized coupons and run powerful referral programs to turn existing customers into brand advocates.
• Seamless Integrations: Connect 99minds with your entire tech stack, including e-commerce platforms (Shopify, BigCommerce), POS systems (Square, Lightspeed, Clover), marketing tools, and more via native integrations, API, or Zapier.
• Digital Wallet Integration: Allow customers to add gift cards, loyalty cards, and offers directly to their Apple Wallet and Google Wallet, enabling location-based notifications and frictionless in-store payments.

Use Cases for 99minds

99minds is versatile and can be applied to various business scenarios. An e-commerce store on Shopify can use it to launch a holiday gift card campaign, allowing customers to send digital gifts via email or SMS. A retail chain with multiple physical locations can implement an omnichannel loyalty program where customers earn points online and redeem them in-store using their mobile wallet. A fashion brand can automate its returns process by offering store credit instead of cash refunds, encouraging repeat purchases. Businesses can also use the platform to re-engage dormant customers by sending a personalized 'we miss you' offer with a special coupon. For customer acquisition, a company can launch a referral program that rewards both the referrer and the new customer, driving viral growth. Brands have successfully used 99minds to increase average order value (AOV) by 28% and customer lifetime value (LTV) by 25% through targeted promotions and loyalty incentives.

Advantages of 99minds

The primary advantage of 99minds is its unified, all-in-one approach. Instead of juggling multiple apps for gift cards, loyalty, and promotions, merchants get a single, powerful platform, which simplifies management and provides a holistic view of the customer. Its deep integration capabilities, especially with Shopify and major POS systems, ensure a truly seamless omnichannel experience. The AI-powered automation is a significant differentiator, saving hundreds of hours of manual work and enabling highly personalized marketing at scale. Furthermore, the support for digital wallets like Apple and Google Wallet modernizes the customer experience and increases engagement through features like location-based reminders. The platform is built for scalability, offering plans that grow with your business, from a free starting point to a full enterprise solution.

Pricing and Plans

99minds offers a flexible, transaction-based pricing structure suitable for businesses at every stage.
Free Plan: $0/month. Includes 50 free monthly transactions, 1 campaign, and 1 integration. Additional transactions are $0.50 each.
Lite Plan: $19/month. Includes 200 free transactions, 2 integrations, and access to Gift Card and Store Credit programs. Additional transactions are $0.20 each.
Basic Plan: $49/month. Includes 800 free transactions, 3 integrations, and adds Loyalty, Referral, and VIP Tier programs. Additional transactions are $0.15 each.
Pro Plan: $99/month. Includes 1500 free transactions, 4 integrations, and unlocks Automation Workflows. Additional transactions are $0.15 each.
Ultra Plan: $199/month. Includes 3000 free transactions and unlimited integrations. Additional transactions are $0.10 each.
Premium Plan: $499/month. Includes 10,000 free transactions and advanced features. Additional transactions are $0.05 each.
Enterprise Plan: Custom pricing for large-scale businesses with specific needs, offering custom transaction volumes and dedicated support. Contracts can be monthly or yearly.