Jurny

Jurny is revolutionizing the hospitality industry with its advanced AI-powered operating system. Designed for short-term rental operators, boutique hotels, and property managers, Jurny provides a unified, all-in-one platform that automates and streamlines every aspect of hospitality management. The core of the system is NIA (Network of Intelligent Agents), a sophisticated AI that learns your business operations to handle guest management, communications, and operational tasks 24/7. By consolidating a fragmented tech stack into a single, intelligent dashboard, Jurny empowers hosts to focus on creating exceptional guest experiences and scaling their business efficiently.

How to use Jurny

Getting started with Jurny is a straightforward process designed to integrate seamlessly into your operations:

1. Request a Demo: Begin by booking a live demo through the Jurny website to see the platform in action and discuss your specific needs with an expert.
2. Onboard Your Properties: Connect your listings from platforms like Airbnb, Vrbo, and Booking.com. Jurny's Channel Manager will sync them across over 90 Online Travel Agencies (OTAs).
3. Train the AI: Allow NIA to learn your business by providing it with past chats, Standard Operating Procedures (SOPs), and property documents. It rapidly builds a tailored knowledge base to ensure on-brand, accurate responses.
4. Configure Automations: Set up automated workflows for guest messaging, review responses, personalized upsells, housekeeping assignments, and smart device controls.
5. Manage Operations Centrally: Use the unified dashboard and multi-calendar to manage all reservations, communicate with guests via the AI-powered inbox, and monitor performance with voice-activated analytics.
6. Enhance Guest Experience: Customize your branded guest web app and digital guidebooks to provide guests with all the information they need for a seamless and memorable stay.

Core Features of Jurny

• NIA (Network of Intelligent Agents): A team of specialized AI agents, including a Co-Pilot for voice commands, a Data Scientist for insights, a Review Manager for automated replies, and a Concierge for personalized upsells.
• Unified AI Inbox: Consolidates all guest communications from various channels (OTAs, SMS, WhatsApp, email) into one smart inbox with live AI translation capabilities.
• Channel Manager: Synchronizes listings, rates, and availability across more than 90 OTAs to prevent double bookings and maximize market reach.
• AI-Powered Property Management System (jOS): A comprehensive system for reservation management, advanced reporting, analytics, and integrations with tools like Zapier, Turno, and Breezeway.
• Branded Guest Web App & Digital Guidebooks: Offer guests a seamless, download-free experience with access to property information, smart lock codes, local recommendations, and in-app upsells.
• Smart Device Hub: Provides centralized control and automation for smart locks, thermostats, and noise sensors from partners like Minut.
• AI Guest Screening & Listing Optimizer: Protects properties with automated guest verification and fraud prevention, while also optimizing listings for better visibility and more bookings.
• Revenue Management & Custom Booking Engine: Integrates with dynamic pricing tools and provides a commission-free direct booking engine to maximize revenue and profitability.

Use Cases for Jurny

Jurny is tailored for various segments of the hospitality industry:

• Short-Term Rental Hosts: Manage a portfolio of 10 to 10,000+ listings, automating guest communication, cleaning schedules, and review management to scale effortlessly.
• Boutique Hotel Operators: Modernize operations by layering Jurny's AI into an existing PMS or upgrading to Jurny's full-stack solution to deliver personalized guest experiences without high overhead.
• Property Managers: Centralize all properties and guest interactions in one dashboard, reducing time spent on manual tasks and improving overall team efficiency.
• Enterprise Hospitality Portfolios: Integrate Jurny’s AI intelligence into existing infrastructure to standardize operations, gain deep business insights, and enhance brand loyalty at scale.

Advantages of Jurny

Jurny offers significant benefits to hospitality professionals:

• All-in-One Solution: Eliminates the need for multiple, disconnected software tools by unifying all management functions into a single, cohesive platform.
• Deep Automation: Leverages agentic AI to handle complex and routine tasks 24/7, from answering inquiries to managing reviews and upsells, freeing up human staff for high-value interactions.
• Enhanced Guest Experience: Provides guests with instant, personalized communication, self-service options through a branded app, and a seamless digital journey from booking to checkout.
• Increased Revenue: Drives revenue growth through automated, personalized upsells, dynamic pricing integrations, and a commission-free direct booking engine.
• Scalability: The platform is built to grow with your business, whether you're managing a single property or a large, multi-brand portfolio.

Pricing and Plans

Jurny offers a modular, per-unit pricing structure with a 30% discount for annual payments. Plans are built by combining a required base plan with optional add-ons:

• jOS AI (Required Base Plan): Starts at $13.30/unit/month (billed annually). Includes the core AI agents (Nia Copilot, Review Manager, etc.) and the Unified AI Inbox.
• AI-powered PMS (Add-on): Starts at $20.30/unit/month (billed annually). Adds channel management for 95+ OTAs, advanced reporting, and key integrations.
• AI Guest Experience Pro (Add-on): Starts at $9.80/unit/month (billed annually). Unlocks the Branded Guest Web App, Digital Guidebooks, and Custom Booking Engine.
• Other Add-ons: Modules for Smart Device Hub ($2.80/unit/mo), AI Guest Screening ($5.60/unit/mo), and Pricing Intelligence ($8.40/unit/mo) are also available (annual pricing).