LivServ

LivServ provides a comprehensive AI chatbot solution designed to transform business communication, drive sales, and enhance customer support. With over 20 years of expertise and trusted by more than 5,000 clients, LivServ empowers businesses to automate interactions, generate qualified leads, and keep customers satisfied 24/7 without increasing headcount. The platform reports an average of a 40% increase in lead generation for its clients.

The core of LivServ's offering is its versatile chatbot technology, which includes AI-powered chatbots using Natural Language Processing (NLP) for complex, human-like conversations, as well as rule-based bots for structured interactions. It also features a specialized AI-powered voice bot for seamless spoken conversations. This all-in-one platform is built to handle the entire customer journey, from initial attraction to long-term retention.

How to use LivServ

Getting started with LivServ is a straightforward, three-step process designed for quick implementation and immediate results:

1. Request Demo: Begin by scheduling a personalized demo. This allows you to see the platform in action and discuss how LivServ's chatbot can be tailored to your specific business needs and workflows.
2. Install Chatbot: Once you're ready, the chatbot can be easily integrated into your digital assets. Installation is quick, allowing you to deploy it on your website, WhatsApp, Facebook Messenger, and other messaging platforms within minutes.
3. Start Getting Leads: After installation, the chatbot immediately begins engaging with your website visitors and customers. It operates around the clock, answering queries, qualifying prospects, and converting them into valuable leads, allowing your team to focus on high-value tasks.

Core Features of LivServ

• Hybrid AI + Human Support: Combines smart automation with a seamless handover to live agents when a human touch is required, ensuring complex issues are resolved effectively.
• Multi-Lingual Support: Engages a global audience by communicating with customers in their native language, supporting over 200 languages.
• Omnichannel AI Chatbot: Provides a consistent customer experience across various platforms, including websites, WhatsApp, and Facebook.
• AI Voice Bot: Allows users to interact via voice for real-time responses, accessible through a simple phone call, QR code scan, or website visit.
• Smart Lead Nurturing: Automatically re-engages cold leads with personalized, intelligent follow-ups to maximize conversion rates.
• CRM & Data Integration: Seamlessly connects with major CRMs like Zoho and Salesforce, ERPs, and other systems via custom APIs to personalize interactions and streamline operations.
• Sales Funnel Automation: Automates the entire sales process, from attracting visitors and qualifying prospects to converting them into customers and retaining them with ongoing support.
• Advanced Analytics: Offers a comprehensive dashboard with real-time insights into user behavior, conversion funnels, and overall chatbot performance.

Use Cases for LivServ

LivServ offers tailored solutions for various industries:

• Real Estate: Assists buyers with property searches, schedules site visits, provides mortgage guidance, and offers real-time project availability updates.
• Healthcare: Streamlines appointment scheduling, manages prescription refills, provides initial symptom-based guidance, and offers 24/7 patient support.
• Education: Handles admission inquiries, assists with course registration, provides campus information, and supports students around the clock.
• E-commerce & Retail: Helps with product discovery, offers personalized recommendations, assists with checkout, and provides real-time order tracking.
• Automotive: Manages vehicle inquiries, books test drives, assists with financing questions, and provides post-sales support like service reminders.

Advantages of LivServ

LivServ provides a significant competitive edge by delivering 24/7 availability, which dramatically reduces response times from hours to seconds. This constant engagement boosts lead generation and improves customer satisfaction. By automating repetitive queries and the entire sales funnel, it frees up human agents to focus on closing deals and strategic growth. The platform requires zero training to operate and is built on two decades of expertise in conversational automation, ensuring a reliable and effective solution.

Pricing and Plans

LivServ offers a flexible pricing structure to suit businesses of all sizes, with a 30-day free trial available.

• Free AI Chatbot: ₹0/month. Perfect for getting started, this plan includes 50 live interaction credits, website integration for up to 2 URLs/docs, and self-service setup.
• Conversational & Adaptive AI: ₹9,000/month. Ideal for growing businesses, this popular plan includes 300 live interaction credits, integration with Website, WhatsApp & Facebook, 15 FAQ changes, a one-time setup, and a shared agent resource.
• Enterprise Bot: ₹25,000/month. Designed for large-scale operations, this plan offers unlimited live interactions, a custom chat window, all integrations, 5 FAQ changes, a full-time dedicated agent, and advanced analytics.