Texterz

Texterz is a sophisticated AI platform designed to revolutionize customer support by enabling businesses to build and deploy intelligent chatbots. These AI assistants are trained directly from your existing content, such as PDFs, documents, URLs, and FAQs, ensuring they provide accurate, source-backed answers. With a setup time of less than 10 minutes and no technical skills required, Texterz makes it easy to automate up to 70% of customer queries, freeing up your team to handle more complex issues. The platform emphasizes brand alignment, allowing full customization of the bot's personality—from formal and technical to casual and friendly—to create a seamless customer experience.

How to use Texterz

Getting started with Texterz is a simple, three-step process: 1. Upload Your Knowledge: Drag and drop your documents (PDFs, docs, CSVs) or provide URLs to your knowledge base. The AI instantly learns from your content without any manual configuration. 2. Train Your Personality: Customize the bot's tone, voice, and behavior. Choose from presets like Formal, Casual, Technical, or Friendly to ensure the AI's communication style aligns perfectly with your brand. 3. Deploy Everywhere: With a single click, deploy your AI assistant across various channels, including a website widget and WordPress. Your chatbot goes live in minutes, ready to engage customers 24/7.

Core Features of Texterz

• Knowledge Base Training: Instantly train your AI by uploading PDFs, docs, CSVs, or crawling website URLs. The system auto-syncs to keep information up-to-date.
• Personality Customization: Full control over the AI's tone, voice, and behavior to match your brand identity (e.g., Formal, Casual, Technical, Friendly).
• Multi-Channel Deployment: Currently supports website widgets and WordPress, with WhatsApp, Telegram, Discord, and Slack integrations planned for Q3 2025.
• Seamless Human Handoff: Automatically escalates complex queries to your team via Slack or email, with the full conversation context preserved.
• Advanced Analytics: Gain insights into customer interactions, including top questions, resolution times, and knowledge gaps, to continuously improve your support.
• Whitelabel for Agencies: The Pro plan offers a multi-tenant solution with custom branding, custom domains, and Stripe integration for reselling the service.
• GDPR Compliant: All data is hosted on EU servers and is encrypted at rest and in transit, with user-controlled retention policies.

Use Cases for Texterz

Texterz is designed to scale with businesses of all sizes. Bootstrapped Startups can provide 24/7 support, automate lead qualification, and answer FAQs without hiring a large team. Small Teams (3-10 members) can scale their support operations efficiently, using human handoff for complex cases and leveraging analytics to understand customer needs. Agencies and Resellers can offer a branded AI chatbot service to their clients, creating a new recurring revenue stream with the whitelabel feature.

Advantages of Texterz

The primary advantage of Texterz is its ability to deliver instant, accurate, and on-brand customer support around the clock. This leads to a significant increase in customer satisfaction (+25% CSAT), a higher response rate (95%), and a dramatic reduction in repetitive work for support teams (saving an average of 20 hours per week). The platform's simplicity, requiring less than 10 minutes to set up without any coding, makes advanced AI accessible to everyone. Furthermore, its whitelabeling and multi-tenant architecture provide a powerful business opportunity for agencies.

Pricing and Plans

Texterz offers a freemium model with plans designed for different stages of business growth. No credit card is required to start.
- Basic: $39/month. Includes 8,000 credits/month, 200 MB storage, and 1 chatbot for a website widget.
- Standard (Most Popular): $139/month. Includes 50,000 credits/month, 1.5 GB storage, 10 chatbots, and 10 team members.
- Pro: $399/month. Includes 200,000 credits/month, 5 GB storage, 50 chatbots, and hidden branding (whitelabel capabilities).
Additional add-ons are available, such as Credit Recharge, 'Powered by Texterz' removal ($19.95/month for Free & Basic plans), and Priority Support ($59/month).