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Hiver
Help Desk · 172.8K monthly visits

Hiver is an AI-first customer service platform designed to work directly within your existing inbox, like Gmail or Outlook. It transforms your email into a powerful, multi-channel helpdesk, enabling teams to manage shared inboxes, live chat, and WhatsApp conversations seamlessly. With features like AI-powered automation, collaborative tools, and in-depth analytics, Hiver helps teams deliver faster, more human-like support without the complexity of traditional helpdesk software.

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VS
Re:amaze
Help Desk · 531.8K monthly visits

Re:amaze is an AI-powered, integrated customer service platform for online businesses. It unifies communication channels like email, live chat, social media, and SMS into a single helpdesk. Key features include AI-driven response suggestions, chatbots, sentiment analysis, and workflow automation. It helps teams respond faster, improve customer engagement, and gain valuable insights through comprehensive reporting and integrations with popular e-commerce and business tools.

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Hiver vs Re:amaze: pricing, features, traffic, and use cases

Compare Hiver and Re:amaze across positioning, pricing, traffic, and user feedback using structured factual data.

Updated Aug 20, 2026

Product overview

Hiver Product overview

Hiver is an AI-first customer service platform designed to work directly within your existing inbox, like Gmail or Outlook. It transforms your email into a powerful, multi-channel helpdesk, enabling teams to manage shared inboxes, live chat, and WhatsApp conversations seamlessly. With features like AI-powered automation, collaborative tools, and in-depth analytics, Hiver helps teams deliver faster, more human-like support without the complexity of traditional helpdesk software.

Preview

Re:amaze Product overview

Re:amaze is an AI-powered, integrated customer service platform for online businesses. It unifies communication channels like email, live chat, social media, and SMS into a single helpdesk. Key features include AI-driven response suggestions, chatbots, sentiment analysis, and workflow automation. It helps teams respond faster, improve customer engagement, and gain valuable insights through comprehensive reporting and integrations with popular e-commerce and business tools.

Preview

Detailed feature comparison

FeatureHiverRe:amaze
Primary categoryHelp DeskHelp Desk
Added2025-08-102025-08-12
PricingFreemiumFreemium
Official websitehiverhq.comwww.reamaze.com
Product typeWebsiteWebsite
Performance data
User ratingNot verifiedNot verified
Comments00
Monthly visits172.8K531.8K
Monthly growth18.7%-5.3%
Favorites102138
DetailsView detailsView details

Hiver vs Re:amaze monthly traffic

Compare Hiver and Re:amaze by monthly reach, traffic trend, visit depth, top regions, and acquisition sources.

How to interpret the traffic data

In the Hiver vs Re:amaze monthly traffic comparison, Hiver currently shows 172.8K visits and Re:amaze shows 531.8K; Re:amaze has about 3.1 times the visible traffic of Hiver, an absolute difference of about 359K visits. This reflects visible reach, not feature quality or paid users.

Both tools provide verified traffic details, so monthly trends, visit depth, regions, and acquisition sources can be compared on the same basis.

Hiver monthly traffic:

Latest traffic

Monthly visits
172.8K
Avg. visit duration
2:22
Pages per visit
3.64
Bounce rate
45.11%
Data updated 2026-06-15

Monthly traffic trend

  • 2025/9: 289.3K Monthly visits
  • 2026/1: 281.9K Monthly visits
  • 2026/2: 292.8K Monthly visits
  • 2026/3: 182K Monthly visits
  • 2026/4: 145.6K Monthly visits
  • 2026/5: 172.8K Monthly visits

Top regions

Top 5 countries/regions
Country/regionPercentageTraffic
🇺🇸United States70.48%121.8K
🇮🇳India15.11%26.1K
🇫🇮Finland5.17%8.9K
🇵🇭Philippines5.17%8.9K
🇳🇿New Zealand4.07%7K

Traffic sources

Source typePercentageTraffic
Direct60.27%104.2K
Email31.49%54.4K
Referral8.24%14.2K

Search keywords

fronthiverhiver knowledge basehiver pricinghow many google accounts can you add?

Re:amaze monthly traffic:

Latest traffic

Monthly visits
531.8K
Avg. visit duration
23:26
Pages per visit
15.72
Bounce rate
31.49%
Data updated 2026-06-15

Monthly traffic trend

  • 2025/9: 662.6K Monthly visits
  • 2026/1: 575.9K Monthly visits
  • 2026/2: 490K Monthly visits
  • 2026/3: 558.3K Monthly visits
  • 2026/4: 561.6K Monthly visits
  • 2026/5: 531.8K Monthly visits

Top regions

Top 5 countries/regions
Country/regionPercentageTraffic
🇺🇸United States62.62%333K
🇬🇧United Kingdom12.97%69K
🇵🇭Philippines10.75%57.2K
🇨🇦Canada8.97%47.7K
🇷🇺Russia4.69%24.9K

Traffic sources

Source typePercentageTraffic
Direct77.38%411.5K
Email11.59%61.6K
Referral11.03%58.7K

Search keywords

re amazere:amazereamazeremazeshevibe
Traffic-based selection guidance: If public market visibility is an important first-pass criterion, investigate Re:amaze first. The final choice should still follow taxonomy, use case, and a real trial because higher traffic does not prove broader capabilities or better workflow fit.

Usage comparison

Compare the core capabilities of Hiver and Re:amaze

Hiver Core features

Help Desk
Email Management

Re:amaze Core features

Help Desk
Lead Generation
Chatbot

Use cases

Hiver Use cases

automation
chatbot
customer service
helpdesk
live chat
email management
gmail
outlook
shared inbox
team collaboration
ticketing system

Re:amaze Use cases

automation
chatbot
customer service
helpdesk
live chat
AI support
customer engagement
ecommerce support
multi-channel support
sentiment analysis
Shopify

Hiver vs Re:amaze：In-depth comparison and selection guidance

First decide whether the products solve the same kind of need

This in-depth Hiver vs Re:amaze comparison uses only the product records, taxonomy, audience, traffic, and community signals available on this page. Hiver is primarily listed under “Help Desk”, while Re:amaze is primarily listed under “Help Desk”, so the first decision is whether your actual task matches their recorded scope.

The structured fields currently show these decision-relevant differences: Monthly visits (Hiver: 172.8K; Re:amaze: 531.8K); Monthly growth (Hiver: 18.7%; Re:amaze: -5.3%); Favorites (Hiver: 102; Re:amaze: 138); Website (Hiver: hiverhq.com; Re:amaze: www.reamaze.com); Added (Hiver: 2025-08-10; Re:amaze: 2025-08-12). These facts are more useful for selection than brand visibility alone.

What market visibility and monthly traffic mean

In the Hiver vs Re:amaze monthly traffic comparison, Hiver currently shows 172.8K visits and Re:amaze shows 531.8K; Re:amaze has about 3.1 times the visible traffic of Hiver, an absolute difference of about 359K visits. This reflects visible reach, not feature quality or paid users.

Both tools provide verified traffic details, so monthly trends, visit depth, regions, and acquisition sources can be compared on the same basis.

If public market visibility is an important first-pass criterion, investigate Re:amaze first. The final choice should still follow taxonomy, use case, and a real trial because higher traffic does not prove broader capabilities or better workflow fit.

Product positioning, use cases, and roles

Hiver and Re:amaze currently overlap in shared categories: Help Desk; shared tags: automation, chatbot, customer service, helpdesk, and live chat. This can place both on the same shortlist, but it does not prove equal implementation, depth, or cost.

Hiver's unique categories/tags are Email Management, email management, gmail, outlook, shared inbox, team collaboration, and ticketing system; Re:amaze's are Lead Generation, Chatbot, AI support, customer engagement, ecommerce support, multi-channel support, sentiment analysis, and Shopify. These unique fields are the strongest differentiators: validate the product whose recorded scope matches the task instead of following traffic alone.

What ratings, comments, and favorites can tell you

Hiver has no verified rating, 0 comments, 102 favorites, and 110 likes；Re:amaze has no verified rating, 0 comments, 138 favorites, and 121 likes。

Neither product has enough rating or comment samples for a credible reputation ranking.

Selection guidance by actual need

When to evaluate Hiver first

Put Hiver on the priority trial list when the task aligns with “Help Desk” and especially Email Management, email management, gmail, outlook, shared inbox, and team collaboration. This follows recorded positioning and does not imply unlisted capabilities are absent.

Hiver also currently records: pricing is freemium, product type is website, 172.8K verified monthly visits, no verified user rating. Verify any hard requirement around price, platform, or reach before trial, and do not let sparse review data substitute for testing.

When to evaluate Re:amaze first

Put Re:amaze on the priority trial list when the task aligns with “Help Desk” and especially Lead Generation, Chatbot, AI support, customer engagement, ecommerce support, and multi-channel support. This follows recorded positioning and does not imply unlisted capabilities are absent.

Re:amaze also currently records: pricing is freemium, product type is website, 531.8K verified monthly visits, no verified user rating. Verify any hard requirement around price, platform, or reach before trial, and do not let sparse review data substitute for testing.

How to validate the recommendation before deciding

The available data describes positioning, public visibility, and community signals, but it cannot prove output quality, speed, integration effort, privacy, or long-term cost in your workflow. Before deciding, run the same representative tasks in Hiver and Re:amaze, then record completion time, accuracy, manual corrections, and the real paid threshold. A like-for-like trial turns this comparison into a defensible adoption decision.

Comparison FAQ

How should I choose between Hiver and Re:amaze?
Compare positioning, pricing, taxonomy, and traffic maturity, then verify the latest details on each official website.
Where does this comparison data come from?
The factual baseline is derived from product, taxonomy, traffic, and community data. Reviewed editorial conclusions show their source and verification date.
What do unknown fields mean?
Unknown means there is not enough reliable evidence; the page does not fill gaps with assumptions.

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