Conju Overview
Conju is an intelligent automation tool designed specifically for service-based businesses that rely on phone calls to generate leads. It addresses a critical pain point: missed calls. Statistics show that a vast majority of potential customers who can't reach a business on their first try will not call back; they simply move on to a competitor. Conju solves this by acting as an instant, 24/7 AI receptionist that ensures every missed call is followed up on within seconds.
When you miss a call, Conju's AI immediately sends a customized text message to the caller. This message initiates a natural, human-like conversation to capture the reason for their call. The AI is sophisticated enough to understand service requests, transcribe voicemails, and ask relevant qualifying questions. This not only provides a superior customer experience but also saves business owners significant time by filtering out unserious inquiries and gathering essential job details upfront.
How to use Conju
Getting started with Conju is designed to be quick and straightforward, allowing you to build and deploy your AI assistant in just a few minutes.
1. Sign Up: Create your account on the Conju website. The process is simple and does not require a credit card for the free trial.
2. Connect Your Phone Number: Link your existing business phone number to the Conju service. You do not need to change your number or port it over, ensuring a seamless transition.
3. Build Your Bot: Customize the initial text message your bot will send to missed callers. You can tailor the tone and questions to match your business's brand and specific needs. For example, a plumber might ask about the type of leak, while a window cleaner might ask about the number of stories in the house.
4. Set Up Integrations: Connect Conju to your Customer Relationship Management (CRM) software, such as Jobber. This allows Conju to automatically create new leads, update client records, and log conversation details, including job requirements and photos sent by the customer.
5. Go Live: Once configured, Conju runs automatically in the background. When a call is missed, it instantly engages the caller. You can monitor all conversations through the Conju dashboard and choose to step in and reply manually at any time.
Core Features of Conju
- Instant SMS Follow-up: Automatically texts missed callers within seconds, ensuring you're the first to respond.
- AI-Powered Conversations: Engages callers in natural dialogue to understand their needs, answer questions, and gather crucial information.
- Lead Qualification & Quoting: Asks pre-set questions to qualify leads (e.g., project scope, location, budget) and can provide automated estimates based on the answers.
- Voicemail Transcription: If a caller leaves a voicemail, Conju can transcribe it and include the text in the conversation log for easy reference.
- CRM Integration: Seamlessly syncs with popular CRMs like Jobber, automatically creating new leads and populating them with conversation details, contact info, and images.
- Centralized Dashboard: View all conversations, lead details, and customer-sent photos in one organized place.
- Manual Takeover: Allows you to pause the AI's auto-reply and send messages manually from the platform whenever needed.
Use Cases for Conju
Conju is invaluable for any home service professional who is often busy on-site and unable to answer the phone.
For Plumbers & HVAC Technicians: A customer calls with an emergency, like a broken water heater. Conju immediately texts back, asks if the leak is constant, and requests a picture of the unit. The lead is captured and qualified before the technician even finishes their current job.
For Handyman Services: A potential client calls for a quote on various small jobs. Conju can ask for a list of tasks and photos of each, allowing the handyman to provide a more accurate estimate without an initial site visit, saving time for both parties.
For Cleaning & Landscaping Companies: A homeowner requests a quote for window cleaning or lawn maintenance. Conju asks for the property's square footage or number of windows to provide an instant, automated estimate, securing the job before competitors have a chance to call back.
Advantages of Conju
The primary advantage of Conju is its ability to turn a significant revenue leak—missed calls—into a powerful lead generation engine. It ensures 24/7 availability, making your business appear more professional and responsive than competitors. By automating the initial contact and qualification process, it frees up valuable time for business owners to focus on performing jobs and growing their business, rather than being tied to the phone. The seamless CRM integration further enhances efficiency by eliminating manual data entry and keeping all lead information organized.
Pricing and Plans
Conju operates on a freemium model, making it accessible for businesses of all sizes.
Free Plan: Ideal for small businesses or those wanting to test the service. It typically includes a limited number of conversations per month at no cost.
Paid Plans (e.g., Pro, Business): As your business grows, you can upgrade to paid plans. These plans offer a higher volume of conversations, advanced features like more in-depth customization, priority support, and potentially more CRM integration options. Pricing is based on the number of conversations handled by the AI each month.
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