Copilot.live

Copilot.live is an advanced AI platform designed to redefine how businesses engage with their customers. It empowers users to create, train, and deploy autonomous AI agents that go beyond simple chatbots. These agents are built to understand context, think independently, and handle complex interactions across multiple channels, including chat, voice, and video. The core philosophy of Copilot.live is to use AI not just for automation, but to build better, more meaningful relationships between businesses and their customers.

The platform is designed for ease of use, allowing anyone to build a sophisticated AI assistant in just three minutes without writing a single line of code. By training the AI on your own data, such as FAQs, website content, and documents, you can create a fully customized agent that aligns perfectly with your brand's voice and personality. These agents can be deployed on your website, WhatsApp, Slack, email, and even handle voice calls, ensuring you are present wherever your customers are.

How to use Copilot.live

Getting started with Copilot.live is a straightforward, three-step process:

1. Create an AI Agent: Begin by giving your agent a unique name and defining its custom persona. This step ensures the agent's tone and style match your brand identity, providing a consistent user experience.
2. Train the AI Agent: Upload your knowledge base to train the agent. This can include website pages, documents, FAQs, or any other relevant data. The AI processes this information to provide accurate and context-aware responses.
3. Deploy your AI Agent: Once trained, you can instantly deploy your agent across various platforms. Embed it as a widget on your website, integrate it with WhatsApp, Slack, or use the SDKs for custom mobile app integration.

Core Features of Copilot.live

• AI Voice Calls: Handle customer queries with a human-like voice, providing a more personal and efficient support experience.
• Proactive Lead Generation: The AI agent can proactively engage website visitors, identify potential interest, and capture leads, converting passive browsers into opportunities.
• Seamless AI-to-Human Handoff: When a query requires human intervention, the agent can smoothly transition the conversation to a live support agent without losing context.
• Custom Personality & Appearance: Fully customize the agent's persona, tone of voice, and the appearance of the chat widget to align with your brand.
• Omnichannel Deployment: Be where your customers are. Deploy your agent on websites, WhatsApp, Slack, email, and through Android & iOS SDKs.
• Multilingual Support: Reach a global audience by communicating with customers in over 50 languages.
• Advanced Analytics: Gain insights into customer interactions with sentiment analysis and detailed conversation analytics to continuously improve your service.
• Broad LLM Support: The platform integrates with top-tier AI models from OpenAI (GPT-4o), Anthropic (Claude 3.5), Google (Gemini 1.5), and more, ensuring high-quality responses.

Use Cases for Copilot.live

Copilot.live is versatile and can be applied across various business functions:

• Automated Customer Support: Provide 24/7, instant support to customers, answer frequently asked questions, and resolve issues, reducing support team workload by up to 90%.
• Sales & Marketing Automation: Engage potential customers on your website, qualify leads, schedule demos, and guide users through the sales funnel.
• E-commerce Assistance: Help shoppers find products, answer questions about orders, and provide personalized recommendations to enhance the shopping experience.
• Internal Helpdesk: Automate internal support for employees by creating an AI agent that can answer questions about HR policies, IT issues, and company procedures.

Advantages of Copilot.live

Copilot.live stands out by focusing on creating intelligent, autonomous agents rather than simple scripted bots. Its key advantages include a significant reduction in support escalations, 10x faster resolution times, and the ability to scale effortlessly to manage millions of queries. The platform's no-code interface makes advanced AI accessible to all businesses, while its focus on building relationships through empathetic and contextual conversations helps foster customer loyalty. The competitive pricing and generous feature set provide exceptional value.

Pricing and Plans

Copilot.live offers flexible plans with a 30-day free trial for its paid tiers.

• Growth Plan: Starting from $33/month (billed annually). Includes 1 Copilot, 60,000 message credits, and 90 days of conversation history. Ideal for individuals and small teams.
• Business Plan: Starting from $179/month (billed annually). Includes 2 Copilots, 240,000 message credits, unlimited conversation history, and more team seats. Suited for mid-sized businesses.
• Enterprise Plan: Custom pricing. Offers custom numbers of Copilots, message credits, and advanced features like AI Voice Calls, Workflows, and dedicated support. Designed for large-scale operations.