Typebot Overview

Typebot is a powerful and flexible open-source platform designed to revolutionize how businesses interact with their customers. It provides an intuitive, no-code visual builder that empowers anyone to create sophisticated chatbots and conversational forms. Unlike traditional chatbots that offer scripted, robotic responses, Typebot focuses on creating natural, engaging conversations that build relationships, reflect brand personality, and drive meaningful results. With a mission to transform cold, transactional chats into lively, personalized experiences, Typebot is trusted by over 650 companies worldwide to enhance their customer journey across marketing, sales, and support.

How to use Typebot

Getting started with Typebot is a straightforward, three-step process designed for speed and efficiency:

Create Your Account: Sign up and choose a plan that fits your needs. You can start with a generous free plan or a risk-free trial for paid features.
Build Your Bot: Use the intuitive drag-and-drop visual editor. You can start from scratch or choose from a library of pre-built templates for various use cases like lead generation or customer feedback. The builder includes over 45 blocks, allowing you to add text, images, videos, buttons, date pickers, and even payment inputs.
Publish and Deploy: Test your chatbot in real-time as you build. Once you're satisfied, simply click 'publish'. You can then deploy your bot anywhere: embed it on your website, use it as a popup or chat bubble, connect it to a custom domain, or integrate it with platforms like WhatsApp.

Core Features of Typebot

Visual Flow Builder: An easy-to-use drag-and-drop interface for creating complex conversational flows without writing any code.
45+ Building Blocks: A rich library of elements including text, media (images, videos), and various user inputs (buttons, text fields, date pickers, file uploads, payments).
Multichannel Deployment: Build once and deploy everywhere—on websites (as embeds, popups, bubbles), custom domains, and messaging apps like WhatsApp.
Powerful Integrations: Seamlessly connect with tools like OpenAI, Google Sheets, Zapier, Make.com, Google Analytics, and Meta Pixel. It's AI-provider agnostic, giving you full control.
Advanced Customization: Tailor every aspect of your bot's appearance with advanced theming, including fonts, colors, shapes, and custom CSS & Javascript.
Real-time Analytics: Track performance with detailed metrics such as completion rates and drop-off points. Export your data to CSV for deeper analysis.
Open-Source & Developer-Friendly: 100% open-source with no vendor lock-in. It offers easy-to-use APIs for custom implementations and is built to be fast, reliable, and scalable.
Team Collaboration: Invite teammates to work on your typebots together, streamlining workflows and sharing insights.

Use Cases for Typebot

Typebot is designed for every department and can automate conversations throughout the entire customer journey:

Marketing: Create interactive quizzes, surveys, and lead generation forms that significantly increase conversion rates. Testimonials show users increasing conversions from 14% to 43%.
Sales: Qualify leads automatically, book more meetings, and ensure sales teams engage with only the most interested prospects, boosting show rates.
Support & Product: Deliver 24/7 automated customer support, answer frequently asked questions, and guide users through onboarding processes, improving customer satisfaction and reducing the load on support teams.
HR & Internal Communications: Automate employee onboarding, collect internal feedback through surveys, and streamline internal processes.

Advantages of Typebot

Typebot stands out with its unique combination of user-friendliness, power, and transparency. Its open-source nature eliminates vendor lock-in and fosters a collaborative community. The platform is designed for a first-class user experience, making bot building enjoyable and efficient. Its flexibility allows it to be used for far more than just support, excelling in creative marketing, lead generation, and internal communications. Furthermore, being AI-provider agnostic gives businesses the freedom to choose the best AI services for their needs while maintaining full control over data and costs.

Pricing and Plans

Typebot offers flexible plans suitable for individuals, startups, and large enterprises.

Personal (Free): Includes unlimited typebots, 200 chats/month, native integrations, webhooks, and custom Javascript & CSS.
Starter ($39/month): Includes all free features plus 2 seats, 2,000 chats/month, removal of Typebot branding, file uploads, folders, and direct priority support.
Pro ($89/month): Includes all Starter features plus 5 seats, 10,000 chats/month, WhatsApp integration, custom domains, and in-depth analytics.
Enterprise (Custom Pricing): Tailored for large companies, offering custom chat limits, SLAs, 24/7 support, SSO, ISO 27001 certified security, and custom feature development.

A 'chat' is counted when a user starts a conversation, regardless of the number of messages exchanged.