Best live chat AI tools

User.com is an all-in-one marketing automation platform that combines CRM, live chat, email marketing, and user tracking. It empowers businesses to convert, engage, and retain customers by delivering personalized, omnichannel communication at scale. With its powerful no-code automation builder, teams can streamline workflows and create sophisticated customer journeys effortlessly.

Mixdesk is an AI-powered global marketing and customer service platform. It unifies communication channels like Live Chat, WhatsApp, Facebook, and Email into a single dashboard, enabling businesses to provide seamless, multilingual support and automate marketing workflows with intelligent AI agents.

Desku is an AI-powered customer service platform designed for SMBs. It unifies conversations from email, live chat, and social media into a single inbox, using AI chatbots and an agent co-pilot to automate support, resolve queries faster, and enhance customer engagement.

Chatmyer is an all-in-one customer service platform featuring live chat, a smart ticketing system, and real-time site monitoring. It's designed to help businesses enhance customer engagement, provide exceptional support, and increase sales by fostering human-to-human connections.

Smith.ai is a 24/7 virtual receptionist service that combines professional human agents with AI technology. It handles calls, web chats, and outreach to capture and convert leads, book appointments, and provide superior customer support for businesses of all sizes.

Drift is a conversational AI platform, now part of Salesloft, designed to transform website traffic into qualified sales pipeline. It uses AI-powered chatbots to engage visitors in real-time, personalized conversations, instantly qualifying leads and connecting them with sales reps. By identifying high-intent buyers and automating engagement, Drift helps B2B companies accelerate their sales cycles, improve the buyer experience, and drive revenue growth.

Hyversa is an all-in-one, AI-powered customer support and community-building platform. It integrates AI chatbots, live chat, CRM, and a no-code workflow builder to help businesses enhance customer engagement, automate support, and convert visitors into leads. By combining AI efficiency with a human touch, Hyversa streamlines communication and boosts customer satisfaction.

Activechat is a self-hosted, on-premise conversational AI platform that allows businesses to automate sales and support communications. With a one-time license fee, it offers a comprehensive suite for building custom chatbots, managing live chat, and integrating workflows, giving you full control over your data and eliminating recurring subscription costs.

InnossistAI is an AI-powered support system that enables businesses to create custom chatbots for their websites. Train your AI assistant using your own content, such as websites, PDFs, or text, to provide instant, 24/7 customer service. It automates responses, enhances user satisfaction, and includes features like live agent transfer and audio calls for complex inquiries, streamlining your entire support workflow.

BoldDesk is an AI-powered, next-generation customer service software designed to streamline support operations. It offers an omnichannel inbox to manage conversations from email, chat, social media, and more. Key features include a robust ticketing system, a generative AI copilot for automated replies and task execution, a self-service knowledge base, and powerful workflow automation. BoldDesk helps businesses enhance customer satisfaction, increase agent productivity, and make data-driven decisions through comprehensive analytics.

TapTalk is an all-in-one omnichannel chat solution designed for businesses to enhance customer communication across sales, marketing, and support. It unifies popular messaging channels like WhatsApp, Instagram, Facebook Messenger, and more into a single dashboard. Powered by AI and ChatGPT, TapTalk offers advanced chatbots, in-app chat SDKs, and social commerce features to streamline interactions, improve customer satisfaction, and drive business growth.

Tidio is an all-in-one AI-powered customer service platform designed to help businesses enhance customer experience. It combines live chat, AI chatbots (Lyro), a multichannel help desk, and automation flows to resolve customer queries instantly, generate leads, and boost sales. Tidio supports businesses of all sizes by automating up to 67% of support conversations across various channels like chat, email, and social media.

JustReply is an AI-powered, Slack-enabled customer support tool designed for startups. It centralizes customer conversations from live chat, email, voice, and video into a minimalist Slack inbox, enabling teams to respond faster with AI-assisted macros and a smart knowledge base.

VirtualSpirits is an AI-powered conversational platform that enables businesses to build and deploy no-code chatbots across multiple channels, including websites, WhatsApp, Facebook Messenger, and Instagram. It's designed to enhance customer engagement, generate leads, and provide 24/7 automated support, seamlessly integrating with live chat and existing CRM systems.

BotPenguin is a no-code AI chatbot builder that helps businesses automate customer service, marketing, and sales across multiple platforms like websites, WhatsApp, Facebook, and Instagram. It aims to increase lead generation, enhance user engagement, and boost revenue through 24/7 automated conversations and live chat.

Chat Data is an AI platform to create custom 24/7 AI agents and live chatbots from your own data. Connect websites, documents, or e-commerce stores to build an intelligent assistant. It features real-time voice chat, multi-modal inputs, deep integrations (WhatsApp, Slack), and advanced capabilities like AI actions, full white-labeling with SSO, and HIPAA-compliant models for comprehensive business automation.

BestChat is an AI-powered live chat and chatbot platform designed for customer service and sales engagement. It helps businesses increase conversions and improve customer satisfaction by providing real-time support and automating conversations. It integrates seamlessly with popular platforms like Shopify, Wix, and WordPress.