myReach

myReach is a sophisticated AI solution designed to revolutionize how businesses manage and access their internal knowledge. It acts as a centralized brain for your organization, ingesting data from all your scattered sources and transforming it into a single, intelligent, and searchable knowledge base. By leveraging advanced semantic search and generative AI, myReach eliminates information silos, reduces time wasted on searching for documents, and empowers teams with instant access to accurate, context-aware information. The platform offers two primary products: myKnowledge for internal knowledge management and myGenie for creating custom AI chatbots for customer engagement.

How to use myReach

Using myReach is a streamlined process designed for efficiency:

1. Connect Your Data Sources: Begin by integrating all your existing tools and data repositories. myReach supports a wide range of integrations, including Google Drive, SharePoint, websites, databases, and you can even upload files like PDFs or forward emails directly to the platform.
2. Automatic Indexing and Processing: Once connected, myReach automatically processes and indexes all your information. Its AI capabilities include Optical Character Recognition (OCR) to extract text from images, audio transcription for video and audio files, and metadata parsing to enrich your data.
3. Search with Natural Language: Interact with your knowledge base using a simple search bar, similar to Google or ChatGPT. Ask complex questions in natural language, and the system's semantic search will analyze the context to provide precise answers, complete with links to the original source documents for verification.
4. Deploy AI Agents (myGenie): Create and customize AI chatbots trained exclusively on your company's data. These 'Genies' can be embedded on your website to handle customer support queries, engage potential leads, and provide instant information 24/7.
5. Collaborate and Analyze: Utilize team collaboration features to manage access and share knowledge. The platform also provides analytics and feedback data to understand how information is being used and to identify knowledge gaps.

Core Features of myReach

• AI-Powered Semantic Search: Goes beyond simple keywords to understand the meaning and context of your queries, delivering highly relevant results.
• Centralized Knowledge Hub (myKnowledge): Consolidates all company information—documents, contracts, project details, and protocols—into one accessible place.
• Customizable AI Agents (myGenie): Build and deploy AI chatbots for your website to automate customer support, generate leads, and boost engagement.
• Automated Data Processing: Features like OCR for images, audio transcription, and automatic relationship recommendations between data nodes save significant manual effort.
• Extensive Integrations: Seamlessly connects with existing tools like SharePoint, Google Drive, and allows for CSV/Database imports and custom integrations for Enterprise clients.
• AI-Generated Insights: Automatically generates summaries of documents, describes images, and suggests connections between related pieces of information.
• Enterprise-Grade Security: ISO/IEC 27001:2022 certified with AES-256 bit encryption, ensuring your company's data is secure. Features include roles and access control, data export, and options for dedicated private servers.
• Team Collaboration: Designed for teams with features for sharing, custom properties, and a 3D data visualizer to explore connections in your knowledge base.

Use Cases for myReach

myReach is versatile and can be applied across various business functions:

• Employee Onboarding: New hires can quickly get up to speed by asking the AI assistant questions about company policies, procedures, and project histories.
• Sales Enablement: Sales teams can instantly find product specifications, case studies, pricing information, and competitor analysis to close deals faster.
• Customer Support: Deploy a myGenie chatbot to provide instant, 24/7 answers to common customer questions, reducing support costs and improving customer satisfaction.
• Project Management: Project managers and team members can quickly find project details, documentation, and past decisions without having to search through endless folders or ask colleagues.
• Research & Development: R&D teams can centralize research papers, experimental data, and market analysis, using the AI to uncover insights and connections.

Advantages of myReach

myReach offers significant competitive advantages by transforming your company's data into an active, valuable asset. Key benefits include a dramatic increase in efficiency, with claims of saving up to 75% of the time employees spend searching for information. This translates to enhanced team productivity, allowing staff to focus on high-value tasks. The platform breaks down information silos, fostering better collaboration and more informed decision-making. Furthermore, its AI agents improve customer engagement and lead generation, directly contributing to business growth.

Pricing and Plans

myReach offers two main pricing tiers for businesses:

• Pro Plan: Priced at €500/month per team, this plan includes a one-month free trial. It is designed for growing teams and includes 5,000 Nodes, 2,500 queries/month, 25GB storage, 10 users, and 5 Genies with 5,000 messages/month.
• Enterprise Plan: This plan offers custom pricing for established companies needing extra control and flexibility. It includes all Pro features plus unlimited storage, messages, and nodes, a dedicated private server, custom integrations, personalized onboarding, and a dedicated success manager. A demo can be booked for this plan.