Newo

Newo is a revolutionary AI platform designed to empower small and medium-sized businesses by creating human-like AI employees. Positioned as the 'WordPress for AI Agents,' Newo enables any business to build and deploy intelligent voice AI agents, such as receptionists, sales development representatives (SDRs), and support staff, in a matter of minutes. The platform addresses critical challenges in AI adoption, including hallucinations, lengthy deployment times, and high maintenance costs, by offering a scalable, easy-to-use solution that ensures no customer call is ever missed.

The core mission of Newo is to provide businesses with an AI teammate that operates 24/7, capturing leads and servicing customers across all communication channels. By handling after-hours calls, overflow during peak times, and routine inquiries, Newo's AI agents can help businesses secure up to $30,000 in additional revenue per month per location.

How to use Newo

Getting started with Newo is designed to be incredibly simple and fast, requiring no technical expertise. The process can be completed in just three minutes:

1. Find Your Business: Users start by entering their business name and location from Google Maps or providing their business website URL on the Newo platform.
2. AI Analysis: The platform's AI automatically analyzes the provided information—learning about services, products, pricing, operating hours, and service areas—to build a custom AI agent. It also provisions a dedicated AI phone number.
3. Set Up Call Forwarding: The final step is to forward your existing business phone number to the new AI number. You have full control over this, choosing to forward all calls, only after-hours calls, or overflow calls (e.g., if the line is busy or unanswered after a few rings).

Once set up, the AI employee starts working immediately, integrating seamlessly into your operations without requiring staff retraining or process changes.

Core Features of Newo

• Instant AI Agent Creation: Generate a fully functional AI receptionist or sales agent in just 3 minutes using your business's website or Google Maps profile.
• Omnichannel Communication: Engage with customers across multiple channels, including phone calls, SMS, web chat, email, Instagram, WhatsApp, and more.
• Automated Bookings and Scheduling: The AI can schedule, reschedule, and cancel appointments directly in your existing booking system (e.g., OpenTable, Resy, ServiceTitan, Dentrix) or Google Calendar.
• Outbound Campaigns: Proactively engage customers with outbound calls for appointment reminders, service upsells, feedback requests, and personalized event invitations.
• Instant Calculations and Estimates: Provide customers with immediate, personalized quotes for services, increasing conversion rates.
• Seamless Integrations: Connects with a vast range of CRM, PMS, POS, and field service management systems out-of-the-box or via custom API integrations.
• Human-in-the-Loop Support: A 24/7 support center can intervene in real-time to handle complex scenarios, ensuring a high success rate and smooth customer experience.
• Advanced Customization: The platform offers a 3-tier customization model (settings, no-code, low-code) for users of all technical levels to endlessly enhance agent behavior.

Use Cases for Newo

Newo is versatile and serves a wide range of industries:

• Restaurants: An AI Host can take table reservations, manage large group bookings, handle takeout orders, and answer questions about the menu, freeing up staff to focus on in-person guests.
• Dental & Medical Practices: An AI Receptionist can book patient appointments, handle rescheduling, answer insurance queries, and send reminders, ensuring the clinic captures every new patient.
• Home Services (HVAC, Plumbing, Cleaning): AI agents can provide instant quotes, schedule service calls 24/7, and manage technician availability, maximizing job bookings.
• Multi-Location Businesses & Call Centers: Newo can act as a centralized call center, providing location-specific information and routing calls or bookings to the appropriate branch, improving efficiency and customer experience.
• Technology & B2B Sales: An AI SDR can qualify leads, schedule demos, and provide initial product information, accelerating the sales cycle.

Advantages of Newo

Newo offers a distinct competitive edge for businesses:

• Increased Revenue: By answering every call and capturing leads that would otherwise be lost, businesses can significantly boost their monthly and annual revenue.
• Reduced Operational Costs: Automate front-desk and call center tasks to reduce staffing needs and overheads.
• Enhanced Customer Experience: Provide instant, 24/7 service to customers, improving satisfaction and loyalty.
• Rapid Deployment: Go from concept to a live AI employee in minutes, not months, avoiding long and expensive development cycles.
• Scalability and Flexibility: Easily scale from a single location to a multi-location franchise and customize the AI's capabilities as your business grows.

Pricing and Plans

Newo operates on a freemium model. You can create your AI agent for free to get started. Paid subscription plans are available monthly or annually and are designed to scale with business needs.

• Small: $99/month. Includes 60 phone sessions or 120 text sessions. Ideal for small businesses starting with automation.
• Medium: $299/month. Includes 200 phone sessions or 400 text sessions. Suitable for growing businesses with moderate call volume.
• Large (Most Popular): $499/month. Includes 400 phone sessions or 800 text sessions. Offers advanced features like CRM integration and human-in-the-loop monitoring.
• Corp: $799/month. Includes 800 phone sessions or 1600 text sessions. For larger operations with higher call volumes.
• Enterprise: Custom pricing. Tailored for large-scale deployments, multi-location businesses, and call centers with specific needs.

Each plan includes core features like phone, live chat, and SMS capabilities, with higher-tier plans unlocking more advanced workflows, integrations, and dedicated support.