Voice

Voice is an advanced AI receptionist solution developed by Blupe Labs, leveraging Gemini 2.5 Flash Live technology to provide 24/7 automated customer call handling. Specifically tailored for clinics, salons, and various service businesses, Voice ensures that no customer call goes unanswered, allowing businesses to focus on their core operations. It delivers natural, human-like conversations, capable of managing appointments, answering a wide range of customer questions, and supporting over 45 languages, making it a truly global solution for enhancing customer service and operational efficiency.

How to use Voice

Users can deploy an AI voice agent in three simple steps. First, create your agent by defining its personality, voice, and behavior, and uploading your specific knowledge base (documents and FAQs) for it to learn from. Second, claim a dedicated local or toll-free phone number from Voice's pool in over 5 countries. Finally, go live, and your AI agent will be ready to answer calls 24/7, with performance monitoring available from your dashboard.

Core Features of Voice

• Smart Call Handling: Natural, human-like conversations powered by Gemini AI, supporting over 45 languages.
• Appointment Booking: Seamlessly book, reschedule, and manage appointments with intelligent scheduling.
• Knowledge Base: Agents learn from uploaded documents and FAQs to provide accurate answers.
• Global Numbers: Instant provisioning of local and toll-free numbers in 5+ countries via Twilio.
• Real-time Analytics: Detailed dashboards to track call metrics, transcripts, and customer sentiment.
• Email Notifications: Instant alerts for appointments, callbacks, and important events.
• Industry Leading Security: Secure data storage with industry-standard security and row-level access control.

Use Cases for Voice

Voice is ideal for businesses that require constant customer interaction and appointment management without the overhead of a human receptionist. This includes medical clinics for scheduling patient visits, hair and beauty salons for booking appointments and answering service inquiries, and various service businesses (e.g., repair services, consulting firms) that need 24/7 phone support, FAQ handling, and lead qualification, ensuring consistent customer engagement even outside business hours.

Advantages of Voice

The primary advantage of Voice is its ability to eliminate missed customer calls, ensuring 24/7 availability. It frees up staff to focus on core business activities by automating routine phone tasks. The human-like conversation and multi-language support enhance customer experience, while intelligent scheduling streamlines operations. Detailed analytics provide valuable insights into customer interactions, and robust security safeguards critical data. The quick deployment process allows businesses to go live in minutes.

Pricing and Plans

Voice offers a free tier for building and testing agents. Live operation requires a subscription with various plans:

• Starter: $5/month (₹499/month) for 30 minutes, 1 voice agent, 1 phone number, email notifications, and 7-day support.
• Go (Most Popular): $50/month (₹4,999/month) for 350 minutes, 1 voice agent, 1 phone number, email notifications, and 3-day support response.
• Pro: $99/month (₹9,999/month) for 750 minutes, 2 voice agents, 2 phone numbers, email + calendar invites, and 2-day priority support.
• Business: $199/month (₹19,999/month) for 1,500 minutes, 5 voice agents, 5 phone numbers, email + calendar invites, 1-day priority support, and custom feature requests.

All plans include appointment booking, knowledge base, call transcripts, and email notifications. Additional minutes can be purchased via top-up options.