reviewly

reviewly is a comprehensive AI-powered Google Review management software designed to revolutionize how businesses handle their online reputation. It provides an all-in-one system to effortlessly generate more 5-star Google reviews, which are crucial as 93% of customers rely on them for purchasing decisions. The platform is built for businesses of all sizes, from single-location local shops to large multi-location corporations and marketing agencies, offering a streamlined process that can be set up in just 90 seconds.

The core of reviewly's strategy is simplifying the review process for both the business and the customer. It leverages the high open rates of SMS (up to 98%) to send review requests, ensuring maximum visibility. For customers who struggle with what to write, reviewly's AI provides crafted review drafts, making it easy to leave detailed, quality feedback quickly. This directly addresses the common issues of customers not having time or not knowing what to say.

Furthermore, reviewly automates engagement by providing AI-generated, personalized responses to reviews. Business owners receive instant SMS alerts for new reviews and can approve and post the AI-suggested reply directly via text, without needing to log into any dashboard. This consistent engagement is rewarded by Google's algorithm, leading to improved search rankings, increased website traffic, and more leads—all on autopilot.

How to use reviewly

Getting started with reviewly is designed to be quick and straightforward, taking less than two minutes through a simple 3-click setup:

1. Connect Your Google Business Profile: Securely link your Google Business account to the platform with a single click to start managing your reviews.
2. Confirm Feedback Settings: Customize your settings for sending review requests, including the messaging and timing.
3. Add Your Customers: You can add customers individually, through a bulk CSV upload, or by integrating your existing CRM via direct integrations or Zapier. Once added, you're ready to send review requests.
4. Automate and Respond: The system automatically sends SMS requests. When a new review comes in, you'll get an SMS alert with an AI-generated response. Simply reply to the SMS to post it.

Core Features of reviewly

• AI-Generated Review Responses: Instantly create smart, personalized, and context-aware responses to Google reviews, which can be posted on the go via SMS.
• AI-Assisted Customer Reviews: Provides customers with AI-crafted review drafts to help them overcome writer's block and leave high-quality feedback.
• Automated SMS Review Collection: Utilizes SMS invitations with a 98% open rate to effectively request reviews. Each account gets a dedicated Twilio number.
• Multi-Location Management: A centralized dashboard allows businesses and agencies to manage the online reputation of multiple locations or clients seamlessly.
• White-Label Solution for Agencies: Offers a fully brandable platform for marketing agencies, including custom domains, logos, and Stripe integration for billing clients directly.
• Integrations: Connects with popular CRMs and thousands of other apps through Zapier for a fully automated workflow.
• Physical Review Devices: Offers QR codes, NFC tags, and Review Plates to capture on-the-spot reviews from customers in-store.
• Performance Tracking: A built-in leaderboard motivates team members by tracking their performance in generating reviews.

Use Cases for reviewly

reviewly is versatile and benefits a wide range of businesses:

• Local Service Businesses: Companies like movers, law firms, and contractors can quickly build a strong online reputation, which is critical for attracting local customers.
• Retail and Restaurants: Use physical QR codes and NFC tags to prompt happy customers to leave a review before they even leave the premises.
• Multi-Location Franchises: Maintain brand consistency and manage reviews across all locations from a single, unified dashboard, gaining insights into customer satisfaction at each branch.
• Digital Marketing Agencies: Offer a valuable, high-margin reputation management service to clients under their own brand using reviewly's white-label solution.

Advantages of reviewly

The primary advantage of reviewly is its efficiency and effectiveness. It automates a critical but time-consuming marketing task, allowing business owners to focus on their core operations. By making it easier for customers to leave reviews and for businesses to respond, it significantly boosts the volume and quality of reviews. This directly translates to higher trust, better local SEO rankings, and ultimately, more customers and revenue. The platform is scalable, secure, and backed by dedicated support, including live Zoom calls and training.

Pricing and Plans

reviewly offers a 14-day free trial with access to all features. Its pricing is structured to accommodate different business sizes:

• Single Location: $99/month. Includes 500 feedback requests per month, ideal for single-business owners.
• Multi-Location: $399/month. Covers up to 5 business locations with 3,000 total feedback requests.
• Enterprise: Custom pricing for businesses with extensive needs, offering a tailored package.
• Agency White Label Plans: Start at $199/month (Agency Starter for up to 100 locations) and go up to $299/month (Agency Unlimited for up to 500 locations), with an annual option available. These plans include a white-label dashboard, Stripe integration, and full branding control.