Best of the Year MSP AI Tool

DeskDay is an AI-powered Professional Services Automation (PSA) and Service Desk platform designed for modern MSPs and IT teams. It streamlines IT support with multi-channel ticketing (Teams, email, mobile), a conversational service desk, no-code workflow automation, and an integrated AI assistant, Helena, to enhance technician productivity and user satisfaction.

unSkript is a proactive agentic AI platform for IT support, designed to automate root cause analysis (RCA) and issue remediation. It helps MSPs and DevOps teams achieve higher SLA levels, reduce downtime, and improve operational cost efficiency by proactively identifying and resolving infrastructure issues.

Censornet is an autonomous, integrated cloud security platform that unifies Web Security, Email Security, and Cloud Application Security (CASB). Powered by AI, it provides mid-market organizations and MSPs with a single, easy-to-manage solution to protect people, apps, and data from cyber threats without the complexity of multiple point products.

Electric is an all-in-one IT and security platform for SMBs, offering a centralized hub to manage devices, applications, and security. It automates employee onboarding/offboarding, provides proactive cybersecurity, and features an AI-powered assistant, Gigawatt, to streamline IT support. It's a modern, cost-effective alternative to traditional MSPs.