Electric

Electric is a comprehensive IT and security platform designed to empower small and medium-sized businesses (SMBs) by consolidating all their technology needs into a single, intuitive hub. Recognizing the complexities of modern work environments, especially hybrid and remote setups, Electric provides the tools for businesses to take full control of their IT infrastructure without requiring deep technical expertise. The platform serves as a modern alternative to traditional Managed Service Providers (MSPs), focusing on transparency, efficiency, and security.

At the heart of Electric's offering is the Electric IT Hub, a centralized dashboard that provides complete visibility and control over a company's devices, applications, and employee lifecycle. A key innovation within the platform is Gigawatt, an AI-powered IT assistant designed to streamline troubleshooting and support. Gigawatt can instantly check device details and provide users with tailored resources, significantly reducing resolution times and freeing up teams to focus on core business activities.

How to use Electric

Getting started with Electric is designed to be a straightforward process. First, businesses sign up for a plan that suits their needs, starting with a free tier for basic asset management. The next step involves integrating Electric with your existing HR system (like Gusto, Rippling, or BambooHR), which automates the entire employee lifecycle management. From the Electric IT Hub, administrators can then configure security policies, manage application access, and oversee the entire device fleet (both PC and Mac). For new hires, Electric handles device procurement and provisioning, shipping ready-to-use laptops directly to them. Employees can use the platform's Employee Center for self-service and interact with the AI assistant, Gigawatt, for instant IT support.

Core Features of Electric

• AI-Powered IT Assistant (Gigawatt): An intelligent assistant that helps users troubleshoot IT issues effortlessly, check device status, and access support resources, streamlining the entire support experience.
• Centralized IT & Security Hub: A single platform for unified visibility and management of devices, applications, security posture, and employee data.
• Automated Employee Onboarding & Offboarding: Seamless integration with HR systems to automate device provisioning, application access for new hires, and secure de-provisioning for departing employees.
• Comprehensive Security Management: Proactive protection against cyber threats with features like mobile device management (MDM), anti-virus, password management, multi-factor authentication, email security, and data backups.
• Device & Application Management: Streamlined procurement, provisioning, and management of company devices (PC & Mac, new or used). Centralized control over SaaS application access and licenses.
• Increased Team Productivity: By automating manual IT processes and providing a single destination for all IT-related needs, Electric helps employees stay focused and productive.

Use Cases for Electric

Electric is ideal for fast-growing SMBs that need to scale their IT infrastructure efficiently without hiring a large in-house team. It's also perfectly suited for remote-first or hybrid companies that need to securely manage a distributed workforce and device fleet. Businesses looking to move away from the opaque pricing and slow response times of traditional MSPs will find Electric's transparent, software-driven approach highly beneficial. For example, a tech startup can use Electric to automate onboarding for new engineers, ensuring they have the right hardware and software access from day one. A non-profit can leverage the platform to secure sensitive data and manage devices for its staff and volunteers cost-effectively.

Advantages of Electric

The primary advantages of Electric are transparency, efficiency, security, and cost-effectiveness. The platform provides unparalleled visibility into the IT environment, eliminating the black box often associated with outsourced IT. Automation of routine tasks like onboarding and offboarding saves countless hours and reduces the risk of human error. Its robust, multi-layered security stack protects businesses from an ever-evolving landscape of cyber threats. Finally, the per-user pricing model is predictable and scalable, offering a significant return on investment compared to the cost of an in-house IT team or a traditional MSP, as demonstrated by their IT cost calculator.

Pricing and Plans

Electric offers a flexible, tiered pricing structure designed to scale with a business's needs. The plans are billed per employee per month.

• HR Plan: $0/employee/month. This free entry-level plan includes hardware purchasing, shipping and retrieving laptops, and basic asset management.
• Essentials Plan: $10/employee/month. Includes everything in the HR plan, plus automated employee onboarding and offboarding, automated application provisioning, and access to the Employee Center.
• Pro Plan: $25/employee/month. Includes all features from the Essentials plan, plus advanced security features like enforced security policies, remote device lock & wipe, device health monitoring, and password breach monitoring.