Dasha

Dasha is a production-ready conversational voice AI platform designed to help businesses transform their customer operations. It allows for the deployment of AI agents that are so realistic, customers often cannot distinguish them from human agents. This technology empowers companies to significantly cut service costs, multiply their concurrent call capacity, and drive business growth. Dasha is built to handle real-world problems at scale, moving beyond simple prototypes to full, production-ready voice applications that work from day one.

How to use Dasha

Dasha is a developer-focused platform that requires technical implementation to leverage its full potential. The process typically involves:

1. Sign Up & Setup: Start with the free Developer plan to get access to the API and 1,000 free minutes per month.
2. Develop with DashaScript: Use Dasha's proprietary programming language, DashaScript, along with the SDK, to design and build the conversation logic for your voice AI agent. This allows for handling complex scenarios, interruptions, and dynamic responses.
3. Integrate Your Stack: Connect Dasha to your existing infrastructure. This includes seamless integration with VoIP systems (Bring Your Own Carrier - BYOC), CRMs like Salesforce and HubSpot, helpdesks like Zendesk, and any other tool via its API or Zapier.
4. Choose Your LLM: Dasha is model-agnostic, allowing you to use any major Large Language Model (LLM) like GPT or Claude, and even switch between them within a single conversation to leverage the best model for a specific task.
5. Deploy & Scale: Deploy your agent to handle inbound or outbound calls. The platform is designed for massive scale, allowing you to instantly go from a few to thousands of concurrent calls without compromising quality.
6. Monitor & Optimize: Use the real-time dashboard to access live transcripts, sentiment analysis, and conversation tagging. A/B test different scripts, voices, or LLMs to continuously optimize agent performance and business outcomes. For businesses without developers, Dasha can connect you with certified implementation partners.

Core Features of Dasha

• Ultra-Realistic Conversations: Combines realistic voice synthesis, ultra-low latency, and smart turn-taking and interruption handling for a natural, human-like dialogue flow.
• Massive Scalability: Architected to handle thousands of concurrent calls frictionlessly, ensuring reliability during peak loads.
• Global Language Support: Supports over 30 languages, with the ability to customize accents, genders, and even switch languages mid-call for seamless international service.
• Deep Integration & Flexibility: Offers API/SDK, Zapier integration, and Bring Your Own Carrier (BYOC) support. It connects with CRMs, databases, and any major LLM, preventing vendor lock-in.
• Advanced Customization with DashaScript: A proprietary language that provides granular control over conversation logic, enabling complex scenarios like voicemail detection, call routing, and conditional responses.
• Real-Time Analytics and Intelligence: Provides live transcripts, sentiment analysis, and automatic conversation tagging for complete visibility and data-driven performance optimization.
• Enterprise-Grade Security and Reliability: HIPAA compliant with a 99.9% uptime SLA, ensuring business continuity and data protection.
• White-Labeling: Agencies and service providers can offer Dasha-powered solutions under their own brand.

Use Cases for Dasha

Dasha is versatile and can be applied across various industries and functions:

• Outbound Sales: Automate cold calling, qualify leads, and schedule appointments, freeing up human sales reps to focus on closing deals.
• Inbound Sales: Handle initial lead qualification and appointment scheduling 24/7, ensuring no lead is missed.
• Customer Service: Provide round-the-clock support, automate food order taking, process insurance claims, handle customer queries, and collect feedback.
• Financial Services: Automate debt recovery calls, process customer queries, and perform data collection.
• Healthcare & Automotive: Send appointment reminders, provide recall information, and schedule service appointments.
• Agent Training: Create realistic simulations for live agent coaching and training without involving real customers.

Advantages of Dasha

Dasha stands out by being a platform built for real business, not just demos. Its primary advantages include its ability to scale reliably, its unparalleled customization, and its focus on creating genuinely human-like interactions. Unlike many no-code platforms, Dasha's developer-centric approach allows for the creation of sophisticated, robust applications that can handle the complexities of real-world business operations. The flexibility to use any LLM and integrate with any existing tech stack ensures that businesses are not locked into a single ecosystem and can always leverage the best technology available.

Pricing and Plans

Dasha offers a transparent pricing structure designed to scale with your needs:

• Developer Plan: Free. Includes 1,000 free minutes per month, 1 concurrent call, full API access, and email support. Ideal for development and testing.
• Growth Plan: Custom pricing with rates as low as $0.08 per minute. This plan offers unlimited concurrent calls (up to 1,000+ per agent), a 99.99% uptime SLA, priority support, and discounts for volume and committed usage. VoIP and LLM token costs are separate.

All plans feature per-second billing with no minimum call duration and no charges for unsuccessful call attempts, ensuring you only pay for connected calls.