MechMate

MechMate is a purpose-built garage management solution tailored for independent automotive workshops across the UK. Developed by Dilligen, it addresses the common challenges faced by mechanics, such as manual record-keeping, inefficient invoicing, and complex job tracking. By integrating essential tools into one intuitive platform, MechMate empowers garages to operate more efficiently, enhance customer service, and boost profitability.

How to use MechMate

Using MechMate is designed to be as straightforward as using a smartphone. The typical workflow involves four simple steps: First, register a vehicle by entering its UK registration number to instantly pull DVLA data like make, model, and MOT status. Second, create a job by logging required work, adding parts, labour hours, notes, and photos. Third, generate a professional invoice with a single click, which auto-calculates VAT and fills customer details. Finally, send the invoice directly to the customer via email, track payment status, and automate follow-ups to get paid faster.

Core Features of MechMate

• Instant VRM Lookup: Access comprehensive DVLA and MOT history data for any UK registration number, including make, model, MOT status, and full MOT history with advisories.
• Job & Work Order Management: Track every job from diagnosis to completion, logging parts, labour, notes, and attachments, with detailed status workflows.
• AI-Powered Diagnostics: Receive cost-ranked diagnostic suggestions based on UK mechanic knowledge and terminology, saving recommendations to customer case notes.
• Smart Invoicing: Generate professional, branded PDF invoices in seconds, with auto-calculated VAT, discounts, and direct email delivery to customers.
• Workshop Calendar: Visualize and manage your workshop schedule with day, week, and month views, enabling easy scheduling of MOTs, services, and repairs, and preventing double-bookings.
• Vehicle Sales Inventory: Track purchase costs, reconditioning expenses, and profits for vehicles bought and sold, with image galleries and shareable listings.
• Team Management: Add team members with role-based permissions, ensuring efficient workflow and secure access control for admins and mechanics.
• Automated Reminders: Send automatic MOT and Tax due reminders to customers at specified intervals (e.g., 14, 7, 3, 1, and 0 days before due date).
• Customer Portal: Provide customers with a unique, token-based portal link to view their invoices, vehicle history, and service records online.

Use Cases for MechMate

MechMate is ideal for independent UK garages looking to modernize their operations, reduce administrative burden, and improve customer satisfaction. It can be used for managing daily workshop activities, from initial vehicle registration and job creation to final invoicing and payment tracking. Garages can leverage its AI diagnostics for complex fault finding, its scheduling tools to optimize ramp usage, and its customer portal to enhance communication and retention. Vehicle sales businesses within garages can also use it to track profitability on stock.

Advantages of MechMate

The primary advantages of MechMate include significant time savings, faster payment processing, and improved operational efficiency. Its UK-specific design, including DVLA integration and AI diagnostics built with local terminology, makes it highly relevant for the target market. Users benefit from a 14-day free trial with no credit card required, a simple and intuitive interface that requires no training, and robust security (GDPR compliant, 99.9% uptime). The platform is backed by a UK-based support team and has a strong 4.9-star Trustpilot rating from over 500 UK garages.

Pricing and Plans

MechMate offers flexible pricing plans with a 14-day free trial, no credit card required, and the ability to cancel anytime. Annual billing saves 17%.

• Basic Plan (£29/month or £24.17/month annually): Ideal for small garages, includes up to 100 vehicles, 2 team members, 100 VRM lookups/month, job & invoice management, email support, and PDF invoice export.
• Pro Plan (£59/month or £49.17/month annually): Most popular for growing workshops, includes unlimited vehicles, 10 team members, 500 VRM lookups/month, AI diagnostic assistance, calendar scheduling, sales inventory tracking, priority support, custom invoice branding, and MOT history integration.
• Enterprise Plan (Custom Pricing): Designed for multi-site and franchise solutions, includes everything in Pro, unlimited team members, unlimited VRM lookups, multi-site management, API access, a dedicated account manager, custom integrations, and an SLA guarantee.