NatterGPT

NatterGPT, which evolved from Gnbly, presents itself as the ultimate AI executive assistant for everyone, specifically designed to revolutionize how businesses handle phone communications. This powerful tool automates both outbound and inbound calls, freeing up valuable human resources to focus on more strategic tasks. Whether it's reaching out to a long list of sales leads, sending delivery reminders, or managing customer service follow-ups, NatterGPT executes these tasks with precision and efficiency. The AI is sophisticated enough to navigate complex Interactive Voice Response (IVR) systems, pressing the necessary buttons to reach the right department or person, a common bottleneck in automated calling.

The platform is built for business users who need a scalable and reliable communication solution. It can be scaled up to handle over 1,000 calls per hour, making it an ideal tool for crisis management scenarios or large-scale marketing campaigns. After each call, NatterGPT generates a comprehensive summary and, for sales-oriented tasks, a lead qualification report, providing actionable insights to drive business growth.

How to use NatterGPT

Getting started with NatterGPT is a straightforward process designed for ease of use. First, users sign up for a plan that suits their needs, starting with a low-cost trial to experience the service. For outbound campaigns, the user simply imports a list of contacts (e.g., from a CSV file). Next, they define the purpose of the call using either a pre-set script template or by creating a custom job prompt. This prompt guides the AI on what to say and what information to gather. Once configured, the user initiates the campaign, and NatterGPT begins calling the contacts one by one. For inbound calls (available on higher-tier plans), users configure the AI to act as a sales or customer support representative, defining how it should handle incoming queries and when to transfer to a human. After the calls are completed, users can access detailed reports, call recordings, and summaries directly from their dashboard.

Core Features of NatterGPT

• Automated Outbound & Inbound Calls: Capable of making thousands of calls from a list and handling incoming calls as a virtual agent.
• IVR Navigation: Intelligently navigates through phone menus by pressing the correct keys, ensuring the call reaches its intended destination.
• Call Recording and Summaries: Records calls for quality assurance and training, and provides concise, AI-generated summaries of each conversation.
• Lead Qualification Reports: For sales and marketing calls, the AI analyzes the conversation and generates a report that qualifies leads based on predefined criteria.
• Human Handoff: The AI can seamlessly transfer a call to a human agent in the middle of the conversation if the situation requires human intervention or the customer requests it.
• High Scalability: Engineered to handle a massive volume of calls, from a few dozen to over a thousand per hour, without a drop in performance.
• Multi-language Support: The service supports multiple languages, including English, Spanish, Mandarin, and French, allowing businesses to engage with a global customer base.
• Customization: Offers options to customize the AI's voice and name (as per FAQ), allowing businesses to align the assistant with their brand identity.

Use Cases for NatterGPT

NatterGPT is a versatile tool applicable across various industries. In Real Estate, agents can automate the time-consuming process of calling through a list of leads or contacting tenants about maintenance or rent reminders. For Customer Service departments, it can automate follow-up calls to ensure customer satisfaction after a service interaction or send out automated delivery and appointment reminders. In Sales and Marketing, it can be used for cold calling campaigns to qualify initial leads before passing them to the sales team. During a Crisis Management situation, a company can use NatterGPT to rapidly disseminate critical information to thousands of employees or customers simultaneously.

Advantages of NatterGPT

The primary advantage of NatterGPT is a massive increase in productivity and efficiency. It automates repetitive calling tasks that would take a human agent hours or days to complete. This leads to significant cost savings on labor. The tool offers unparalleled scalability, allowing a business to ramp up its communication efforts instantly without hiring additional staff. It operates 24/7, ensuring that calls can be made at optimal times across different time zones. The AI ensures a consistent message and tone in every call, eliminating human variability. Finally, the detailed reports and analytics provide valuable, data-driven insights that can be used to refine sales strategies and improve customer service processes.

Pricing and Plans

NatterGPT offers a tiered pricing structure to cater to different needs, along with a trial option.

• Trial: $3 for 2 days, which includes a 5-minute soft cap on call time.
• HOBBY Plan: $49 per month. Includes a custom phone number, 120 minutes of call time, IVR navigation, call summaries, and community support. Extra minutes are billed at $0.6/min.
• PRO Plan: $200 per month. Includes everything in the Hobby plan, with call time increased to 10 hours (600 minutes), call recording, preset scripts, and the ability to transfer calls to a human. Extra minutes are $0.5/min.
• BUSINESS Plan: $2,000 per month. Includes everything in the Pro plan, with call time increased to 100 hours (6000 minutes). This plan unlocks the ability to handle incoming calls for sales/support and provides lead qualification reports for them. It also includes premium support. Extra minutes are $0.35/min.
• Enterprise Plan: Custom pricing for large-scale needs. Interested parties are encouraged to contact the sales team.