Ngsurvey

Ngsurvey is a powerful, AI-driven on-premise survey software designed for enterprises that prioritize data security, control, and advanced analytics. As a commercial open-source solution, it provides unparalleled flexibility, allowing organizations to host the platform within their own infrastructure, whether on AWS, Azure, Docker, or a private server. This ensures complete data sovereignty and compliance with strict privacy regulations like GDPR.

The platform leverages artificial intelligence across the entire survey lifecycle. Users can simply describe their survey requirements in natural language, and Ngsurvey's AI will automatically generate the relevant questions and structure. The AI can also optimize existing questions and suggest appropriate answer choices. Once data is collected, its AI-powered analysis tools, including sentiment analysis and smart data columns, help uncover deep insights from both quantitative and qualitative responses.

How to use Ngsurvey

Using Ngsurvey involves a streamlined process from deployment to analysis. First, an organization deploys the software on its preferred on-premise or private cloud environment (e.g., Windows Server, Linux, Azure, AWS). Once set up, users can create surveys by either describing their needs to the AI assistant or manually building them using a vast library of over 30 question types. Surveys can be distributed across multiple channels, including email campaigns with embedded questions, web links, SMS, and even conversational chatbot-style surveys on WhatsApp. As responses come in, real-time analytics are available. Users can define AI-based smart columns for automated data categorization, perform sentiment analysis on open-text answers, and generate comprehensive reports. The data can be exported to formats like SPSS, Excel, and CSV or integrated with tools like PowerBI and Tableau for further analysis.

Core Features of Ngsurvey

• AI-Assisted Survey Creation: Automatically generate complete surveys from a simple description, optimize questions, and get answer recommendations.
• On-Premise Deployment: Full control over data by hosting on your own infrastructure (AWS, Azure, Docker, Windows/Linux servers), ensuring high security and privacy.
• Multi-Channel Data Collection: Distribute surveys via email, web links, SMS, website intercepts, and conversational WhatsApp chatbots.
• AI-Powered Data Analysis: Utilize sentiment analysis, smart AI columns for data categorization, and TURF reporting to extract meaningful insights.
• Extensive Question Library: Access over 30 question types, including NPS, CSAT, CES, conjoint analysis, matrix questions, and rating scales.
• Advanced Security & Compliance: Features include data encryption, password protection, SSO (Active Directory, OpenID), Captcha, and GDPR compliance tools.
• Deep Customization & Integration: A commercial open-source option, theme editor, REST API, and integrations with Zapier, PowerBI, and other services allow for seamless workflow connection.
• Multi-Language Support: Create surveys in multiple languages, including right-to-left languages like Arabic, with built-in auto-translation features.

Use Cases for Ngsurvey

Ngsurvey is versatile and suitable for various enterprise needs. For market research, it's used to conduct customer satisfaction studies (NPS, CSAT), product concept testing with conjoint analysis, and brand perception analysis. HR departments leverage it for measuring employee engagement, conducting 360-degree feedback, and managing exit surveys, all while keeping sensitive employee data secure internally. For customer experience teams, it can capture real-time feedback through website intercepts or post-interaction surveys via email or WhatsApp. Its robust security also makes it ideal for organizations in finance, healthcare, and education that handle sensitive personal information (PII).

Advantages of Ngsurvey

The primary advantage of Ngsurvey is its unique combination of AI-powered features and on-premise deployment, which guarantees data sovereignty and enhanced security. Unlike cloud-based alternatives, it gives organizations complete ownership of their data. The AI capabilities significantly reduce the time and effort required for survey design and analysis. Its high degree of customization, including a source code add-on, allows businesses to tailor the platform to their specific needs. Furthermore, its comprehensive feature set, from multi-channel distribution to advanced analytics, makes it an all-in-one solution for enterprise data collection.

Pricing and Plans

Ngsurvey is a commercial software with pricing tailored for enterprise use. There is no free version available. The pricing model is based on specific needs and scale, requiring interested parties to contact the sales team for a custom quote. The main plans include:

• Enterprise AI: The core platform for businesses needing an enterprise-ready AI survey solution.
• Source Add-On: A commercial open-source add-on for companies requiring a high level of customization.
• Multi-Tenants Add-On: For large enterprises that need to manage multiple, isolated instances of Ngsurvey.
• WhatsApp Add-On: Enables conversational data collection through WhatsApp.