Voiceform

Voiceform is a revolutionary survey and data collection platform designed to move beyond traditional text-based forms. It empowers organizations to gather richer, more nuanced qualitative data by incorporating voice, video, and text responses. By combining structured survey questions with the power of AI, Voiceform uncovers deeper insights in a fraction of the time, bridging the gap between quantitative scale and qualitative depth. The platform is built for enterprises, ensuring compliance with standards like SOC 2 Type 2, HIPAA, and GDPR, making it a secure and reliable choice for businesses of all sizes.

How to use Voiceform

The process of using Voiceform is streamlined into three simple, yet powerful steps:

1. Build: Start by creating your survey. You can use a wide range of standard question types like multiple choice, Likert scales, and matrices, or you can enhance your survey by asking for voice and video responses. The platform allows for extensive customization, including colors, logos, and themes, to match your brand identity. Advanced features like conditional logic, dynamic variables, and AI-driven probing (which generates follow-up questions in real-time) allow you to create highly tailored and interactive survey paths. You can even generate complex surveys from a single prompt using AI Survey Generation.
2. Launch: Once your survey is ready, Voiceform offers multiple ways to reach your audience. You can share a direct link, embed the survey on your website or app, or integrate it with over 5,000 other platforms. Voiceform also provides access to a pool of pre-vetted, engaged respondents if you need to find a specific audience for your research.
3. Analyze: This is where Voiceform's AI capabilities truly shine. As responses come in, the platform automatically transcribes audio and video in real-time. It can translate both questions and responses across more than 50 languages. The AI analyzes sentiment and extracts key themes across all responses. With 'Nova', the AI research assistant, you can chat with your data, ask questions, generate summaries, and create charts to visualize your findings, turning raw data into actionable insights within minutes.

Core Features of Voiceform

• AI-Powered Analysis: Includes real-time transcription, translation into 50+ languages, sentiment analysis, and thematic extraction to quickly make sense of qualitative data.
• AI Probing: Dynamically generates follow-up questions based on a respondent's answer to dig deeper into specific topics without manual intervention.
• AI Survey Generation: Create comprehensive surveys instantly from a single text prompt, saving hours of setup time.
• Multimedia Responses: Capture authentic feedback through voice, video, and text, providing a richer understanding of customer tone and emotion.
• Advanced Logic and Customization: Build sophisticated survey flows with conditional branching and fully customize the look and feel to align with your brand.
• Nova AI Assistant: An interactive chat interface that allows you to query your data, generate summaries, and uncover insights conversationally.
• Integrations and API: Seamlessly connect with over 5,000 apps via Zapier and other integrations. A robust API and SDK are available for native embedding and real-time data access.
• Enterprise-Grade Security: Fully compliant with SOC 2 Type 2, HIPAA, and GDPR, featuring SSO, two-factor authentication, and role-based access controls.

Use Cases for Voiceform

Voiceform is a versatile tool used across various industries for a wide range of research needs:

• Product Feedback: Collect detailed user feedback to inform product development, as demonstrated by companies who gained clarity on their product trajectory.
• Customer Satisfaction (CSAT & NPS): Go beyond a simple score by capturing the 'why' behind customer ratings through voice explanations.
• Market Research: Conduct large-scale qualitative studies, like political polling or brand tracking, achieving results like 500 in-depth interviews in just 72 hours.
• Employee Feedback: Gather more honest and detailed feedback from employees on onboarding, engagement, and company culture, with some users reporting a 5x increase in data quality.
• Concept and Creative Testing: Get genuine, unfiltered reactions to new concepts, advertisements, or creative assets before launch.
• Academic Research: Facilitate large-scale data collection for studies, saving researchers thousands of hours and enabling asynchronous interviews.

Advantages of Voiceform

Voiceform offers significant advantages over traditional survey methods. Users report receiving 5-10x higher quality data, as people tend to share more detailed and thoughtful responses when speaking compared to typing. This leads to richer, more actionable insights. The platform dramatically increases efficiency, with case studies showing thousands of hours saved and research completed in days instead of months. It also boosts engagement, with companies seeing up to a 4x increase in completion rates and a 40% rise in response rates. By capturing the authentic voice of the customer, businesses can make more educated, data-driven decisions that lead to tangible results, such as reduced customer acquisition costs and increased revenue.

Pricing and Plans

Voiceform offers a flexible pricing structure to suit different needs, from individuals to large enterprises.

• Free Plan: $0/month. Ideal for individuals getting started, includes all question types, basic analytics, and transcription for up to 10 responses per month.
• Essentials Plan: $90.85/month. Designed for small teams and startups, this plan includes everything in the Free plan plus audio analytics, data exports, and up to 25 responses per month.
• Pro Plan: $286.35/month. For growing teams needing to scale, this plan offers up to 100 responses per month, 5 seats, and the ability to remove Voiceform branding.
• Enterprise Plan: Custom pricing. Tailored for organizations with advanced needs, this plan includes custom response limits, SSO authentication, a dedicated account manager, onboarding, and access to the Voiceform API.