Zigpoll

Zigpoll is a dynamic and intuitive survey and feedback platform that empowers over 20,000 businesses to connect with their customers and gather crucial insights. It redefines the traditional survey experience by making it interactive, engaging, and rewarding. Designed for speed and simplicity, Zigpoll allows users to launch beautiful, on-brand surveys in minutes without writing a single line of code. Its core mission is to help companies understand the 'why' behind customer actions, enabling them to fix issues, optimize marketing spend, and ultimately scale their business. The platform leverages AI to automatically digest response data and provide actionable insights, even allowing users to ask specific questions to an AI model trained on their unique business data.

How to use Zigpoll

Getting started with Zigpoll is a straightforward, three-step process designed for efficiency and ease of use:

1. Install and Connect: For Shopify users, Zigpoll offers a one-click app installation. For other websites, simply copy and paste a small embed code into the website's head tag. This process is quick and requires no technical expertise.
2. Create Your Survey: Choose from a variety of pre-built templates tailored for different goals (e.g., post-purchase feedback, exit-intent, lead capture) or create a custom survey from scratch. The intuitive builder allows you to select question formats, apply branching logic, and customize the design to match your brand's look and feel. You can be live in under five minutes.
3. Get Automated Insights: Once your survey is live, Zigpoll's AI engine gets to work. It automatically analyzes responses as they come in. When a meaningful sample size is reached, it provides actionable insights and reports. You can also use the Z-GPT chat interface to query your data in natural language, helping you quickly identify what's preventing customers from buying.

Core Features of Zigpoll

• Automatic AI Insights: Zigpoll's AI, including the Z-GPT chat interface, analyzes open-ended responses and quantitative data to deliver clear, actionable recommendations without manual effort.
• Advanced Targeting & Triggers: Display surveys to the right person at the perfect moment. Use advanced rules based on page URL, user behavior (like exit intent), time on site, and third-party integrations to maximize response rates.
• Flexible Question Formats: Engage customers with various question types, including multiple-choice, ratings, and open-ended questions. Use branching logic to ask relevant follow-up questions based on previous answers.
• Multi-Channel Deployment: Reach your customers wherever they are. Deploy surveys directly on your website as pop-ups or embedded widgets, or send them via email and SMS for broader reach.
• No-Code Customization: Fully customize the look and feel of your surveys to align with your brand identity. Change colors, fonts, and styles without needing a developer.
• Powerful Integrations: Connect Zigpoll with your existing marketing stack, including Shopify, Klaviyo, Zapier, Make (formerly Integromat), n8n, and Google Sheets, to automate workflows and sync data seamlessly.
• Multi-Language Surveys: Gather feedback from a global audience by creating surveys in multiple languages, as demonstrated by brands like Dalfilo.

Use Cases for Zigpoll

Zigpoll is versatile and serves various industries with specific needs:

• E-Commerce: Brands like Manucurist and Kanga Coolers use Zigpoll for post-purchase surveys to understand customer acquisition channels, optimize landing pages, gather feedback for new product launches, and reduce cart abandonment with exit-intent offers.
• Media & Publishing: Media sites can gauge audience interest in new content topics, gather feedback on existing articles or videos, and understand their audience demographics to better tailor their content strategy.
• SaaS (Software as a Service): Software companies can collect user feedback on new features, measure customer satisfaction (NPS), understand lead quality, and engage users directly within the application to inform their product roadmap.

Advantages of Zigpoll

Zigpoll stands out by offering a powerful, user-friendly solution that delivers tangible results. Key advantages include its rapid, no-code setup, which saves time and developer resources. The AI-driven automated insights provide a significant competitive edge by quickly identifying conversion blockers and opportunities. Its high response rates, driven by contextual triggers and engaging formats, ensure a steady stream of quality feedback. Furthermore, Zigpoll's scalable and affordable pricing, including a generous free plan, makes it accessible to businesses of all sizes.

Pricing and Plans

Zigpoll offers a flexible pricing structure designed to grow with your business, with a 50% discount on annual plans.

• Lite Plan: Free. Includes 100 responses/month, 100 emails/month, automatic AI insights, unlimited surveys, and white label support.
• Basic Plan: $5/month. Includes everything in Lite, plus 200 responses/month, 1,000 emails/month, and installation support.
• Standard Plan: $12/month. Includes everything in Basic, plus 500 responses/month, 2,500 emails/month, 500 SMS messages, and copywriting support.
• Plus Plan: $25/month. Includes everything in Standard, plus 1,000 responses/month, 5,000 emails/month, and 1,000 SMS messages.
• Pro Plan: $100/month. Includes everything in Plus, with unlimited responses, 10,000 emails/month, and a custom domain name.