Runtime

Runtime is a comprehensive runtime platform designed to give all teams within an organization safe, controlled access to AI-powered coding agents. It provides isolated sandbox environments where agents can operate with your company's context, tools, and policies. Whether for engineering, support, sales, or finance, Runtime enables these agents to investigate issues, generate code, run queries, and take actions—all within a governed framework that includes spend controls, audit logs, and approval gates. The platform is agent-agnostic, supporting tools like Claude Code, Codex, and Gemini CLI, and integrates seamlessly with popular development and business tools.

How to use Runtime

Users can interact with Runtime via a web-based Mission Control dashboard, a command-line interface (CLI), or its API. Teams set up environments by connecting their repositories, data warehouses, and SaaS tools (like Slack, GitHub, or Zendesk). Once configured, they can deploy sandboxed agents that are summoned by tagging them in channels or tickets. Agents then perform tasks—such as writing code, querying data, or drafting responses—and report back with results, cost, and source data. Administrators manage access, set spending limits, and review activity through the dashboard.

Core Features of Runtime

• Sandboxed Compute: Every agent session runs in its own isolated cloud environment with pre-warmed resources (e.g., 4-8 vCPUs, 4-8 GB RAM).
• Multi-Agent Support: Seamlessly integrate and switch between coding agents like Claude Code, Codex, OpenCode, Gemini CLI, and GitHub Copilot.
• Agent Orchestration: Manages background runs, task queues, and automatic retries for continuous operation.
• Integrations & Skills: Connects to thousands of tools, including data warehouses (Snowflake, BigQuery), version control (GitHub), project management (Linear, Jira), and SaaS platforms via APIs, CLIs, or MCP servers.
• Observability & Cost Control: Provides a dashboard to track sessions, costs per user/agent/team, and audit logs of all activity.
• Guardrails & Policy: Enforces spending limits, file access rules, and approval gates to maintain security and governance.
• Environment Templates: Allows one-time setup of complex environments (monorepos, microservices) for instant session booting.
• Self-Hosting Option: Offers the ability to deploy Runtime on your own infrastructure with your own models and secrets.

Use Cases for Runtime

Runtime is versatile across departments. Engineering teams use it to multiply their output, clear backlogs, and maintain control over agent-driven development. Product and Design teams can turn PRDs into prototypes and ship iterations without filing tickets. Support teams get instant answers to data questions by querying warehouses directly in Slack. Sales and Marketing can automate research and content generation. Finance and HR can build dashboards and answer operational questions quickly. Essentially, any team that can benefit from an AI assistant with direct access to company data and tools is a prime user.

Advantages of Runtime

The key advantage of Runtime is that it allows organizations to bypass approximately nine months of building agent infrastructure from scratch. It provides a ready-made, secure, and governed platform where agents can work safely against mirrored or sampled data, never touching raw production data directly. The centralized dashboard offers live visibility into all agent activity, fostering collaboration and accountability. Its agent-agnostic nature provides flexibility to choose or change the best AI tool for the task, while the sandboxed environment ensures security and compliance.

Pricing and Plans

Runtime offers a tiered pricing model. The Free plan ($0/month) includes 500 credits, one session, and a base sandbox (4 vCPUs, 4 GB RAM). The Builder plan ($29/month) provides 10 parallel sessions, standard sandboxes (8 vCPUs, 8 GB RAM), custom templates, and API access. The Teams plan (starting from $99/seat/month) is for collaborative use, offering unlimited sessions, shared templates and secrets, a team dashboard, role-based access control, and spend controls. The Enterprise plan offers custom pricing and includes self-hosting, advanced security features like SSO (SAML) and SCIM, dedicated infrastructure, and a service level agreement (SLA).