Subex

Subex is a pioneering AI company dedicated to empowering Communication Service Providers (CSPs) to thrive in the digital age by enabling truly connected experiences. With decades of domain expertise, Subex provides enterprise-grade, AI-driven solutions that cover the entire telecommunications value chain. At the heart of its offering is HyperSense, a versatile and powerful no-code/low-code AI orchestration platform that allows telcos to democratize AI and rapidly build, deploy, and manage AI applications at scale.

The company's solutions are designed to address the most critical challenges faced by modern telcos, including revenue leakage, sophisticated fraud schemes, network complexity, and the need for enhanced customer engagement. By leveraging machine learning, advanced analytics, and automation, Subex helps its clients transform vast amounts of data into actionable intelligence, driving significant improvements in operational efficiency and profitability.

How to use Subex

As an enterprise solutions provider, engaging with Subex involves a consultative process tailored to the specific needs of a Communication Service Provider:

1. Consultation and Discovery: Prospective clients engage with the Subex team to discuss their specific business challenges, operational goals, and technical infrastructure. This phase involves identifying key areas for AI intervention, such as fraud management, revenue assurance, or network optimization.
2. Solution Design and Integration: Subex designs a customized solution, which may involve deploying the HyperSense platform or specific pre-built applications. The solution is then integrated into the CSP's existing BSS/OSS ecosystem and data sources.
3. Data Ingestion and Modeling: The platform ingests relevant data streams, such as Call Detail Records (CDRs), network traffic data, and customer information. Using HyperSense's no-code/low-code interface, the CSP's teams can either utilize Subex's pre-built AI models or develop their own custom models to address unique challenges.
4. Deployment and Operation: The AI applications are deployed into a live environment. For instance, a fraud detection model would start analyzing transactions in real-time to identify and block suspicious activities.
5. Monitoring and Optimization: Subex provides tools to continuously monitor the performance of the AI models, allowing for ongoing refinement and optimization to ensure maximum effectiveness and return on investment.

Core Features of Subex

• HyperSense AI Platform: A no-code/low-code AI orchestration platform that simplifies the entire AI lifecycle, from data aggregation and feature engineering to model building and operationalization.
• AI-Driven Business Assurance: Proactively identifies and prevents revenue leakage across all services (e.g., 5G, IoT) and provides comprehensive risk management.
• Advanced Fraud Management: Utilizes machine learning to detect and prevent a wide range of telecom fraud types in real-time, including subscription fraud, interconnect fraud, and roaming fraud.
• Network Analytics and Automation: Offers AI-powered insights for network performance optimization, predictive maintenance, capacity planning, and automation, crucial for managing complex 5G networks.
• Partner Ecosystem Management: Automates partner onboarding, digital settlement, and performance tracking to foster a healthy and profitable partner ecosystem.
• IoT and OT Security: Provides robust anomaly detection and threat intelligence to secure the vast and growing landscape of IoT and Operational Technology devices on the network.

Use Cases for Subex

Fraud Management: A major mobile operator uses Subex's AI models to analyze call patterns in real-time. The system automatically detects and blocks International Revenue Share Fraud (IRSF) attempts, saving the company millions in potential losses.

Revenue Assurance: A CSP launching complex 5G and IoT services uses Subex to ensure accurate billing and charging. The platform identifies and rectifies revenue leakages caused by misconfigured systems or new service provisioning errors.

Network Optimization: A telecom provider leverages Subex's network analytics to predict network congestion in high-density urban areas. The system recommends proactive network adjustments to maintain high-quality service and improve customer satisfaction.

Predictive Maintenance: By analyzing data from network equipment and cell towers, a telco uses Subex to predict potential hardware failures, allowing them to schedule maintenance proactively and prevent service outages.

Advantages of Subex

• Deep Telecom Expertise: Over 25 years of experience focused solely on the telecommunications industry.
• Proven ROI: A strong track record of helping over 75% of the world's top 50 telcos reduce financial losses and improve efficiency.
• End-to-End AI Platform: HyperSense offers a unified, scalable, and flexible platform that empowers telcos to innovate with AI.
• Faster Time to Value: The no-code/low-code approach accelerates the development and deployment of AI solutions, enabling business users to solve problems directly.
• Enterprise-Grade Trust and Scalability: Solutions are built to handle the massive scale and complexity of global telecom operations securely and reliably.

Pricing and Plans

Subex provides customized enterprise-level solutions. Pricing is tailored to the specific needs, scale, and requirements of each Communication Service Provider. To get a detailed quote and discuss a plan, prospective clients need to contact the Subex sales team directly for a consultation and demonstration.