Wyapy Overview
Wyapy is a modern feedback platform designed to help businesses move from raw feedback to clear, confident decisions. It integrates lightning-fast, brandable surveys with a powerful analytics dashboard and insightful AI-generated reports. This comprehensive approach allows teams to boost response rates, deeply understand the feedback received, and act on it more quickly and effectively. Built on a secure and scalable AWS serverless architecture, Wyapy ensures a reliable and fast experience for users globally.
How to use Wyapy
To use Wyapy, start by creating a survey project tailored to your needs, supporting formats like CSAT, NPS, or CES. Customize the survey's appearance with your brand's logo and colors. Share the survey with your audience via a direct link, embedded in an email, or by printing a unique QR code for physical locations like receipts or table tents. As responses come in, you can monitor real-time data on the analytics dashboard, exploring trends and breakdowns. For deeper insights, leverage the weekly AI Reports which automatically analyze all feedback to provide a summary of wins, risks, and prioritized action steps.
Core Features of Wyapy
- AI Reports: Automatically analyzes scores and comments to summarize wins, identify risks, cluster themes, and suggest prioritized next steps.
- Powerful Analytics Dashboard: Go beyond single scores with real-time data on daily trends, response distributions, and detailed category/aspect breakdowns.
- Brandable & Fast Surveys: Customize surveys with your logo and colors for a native brand feel. The mobile-first design and optimized assets ensure they load instantly on any device.
- Multiple Survey Types: Supports key customer experience metrics including CSAT (Customer Satisfaction Score), NPS (Net Promoter Score), and CES (Customer Effort Score).
- QR Code Distribution: Each survey generates a unique QR code, making it easy to collect feedback in physical environments like retail stores, restaurants, and events.
- Secure & Scalable Technology: Built on a serverless AWS architecture with global edge delivery and default encryption for speed, reliability, and security.
Use Cases for Wyapy
Wyapy is ideal for any business looking to systematically collect and act on customer feedback. Common use cases include: gathering post-purchase feedback in e-commerce or retail by printing QR codes on receipts (e.g., via Clover integration); measuring customer satisfaction in restaurants, hotels, or service-based businesses; collecting feedback after events or appointments; and tracking product or feature satisfaction for software companies. Its versatility makes it suitable for improving customer experience across various industries.
Advantages of Wyapy
Wyapy's main advantage is its ability to close the loop from feedback collection to action. The AI Reports provide a clear, actionable plan, saving teams hours of manual analysis. The high-speed, mobile-first surveys are designed to maximize response rates. Furthermore, the platform's robust, scalable, and secure technical foundation ensures reliability and peace of mind. The combination of user-friendly survey design, deep analytics, and AI-driven insights empowers businesses to make smarter decisions faster.
Pricing and Plans
Wyapy offers a freemium model with simple, transparent pricing:
- Free Plan: $0/month. Includes 1 project, 1 user, Wyapy branding, and up to 20 responses per month. No credit card is required to start.
- Pro Plan: $29/month. Includes 5 projects, 5 users, AI Reports, custom branding, unlimited responses (subject to a fair use policy of ~10,000 responses/month), and priority support.
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🇧🇷 Brazil71.20%
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🇬🇧 United Kingdom28.80%
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