Best customer support AI tools

Officely is a low-code platform that enables businesses to create and deploy custom AI workflows and agents. It allows users to transform data from websites or files into AI chatbots, automate processes using a visual flow builder, and integrate with over 150 LLM models and various channels like WhatsApp, Zendesk, and Intercom. It offers full control, security, and cost optimization for AI operations.

NewOaks AI is a conversational AI platform that deploys human-like voice agents and chatbots to automate lead qualification, book appointments, and close deals 24/7. It offers omnichannel support, including AI phone calls, web calls, SMS, and social media integration, powered by advanced LLMs like GPT-4o and Claude 3. Ideal for agencies and businesses seeking to scale customer engagement and sales.

WADeck is an AI-driven WhatsApp CRM designed as a Chrome extension. It leverages ChatGPT to enhance business communication by providing smart replies, chat summarization, and marketing message optimization. It helps users organize chats with custom tabs, send personalized broadcast messages, and automate conversations.

Verloop.io is a leading generative AI-powered platform for customer support automation. It helps businesses streamline customer engagement, empower support agents, and conduct efficient quality audits. By automating up to 90% of repetitive queries, it significantly reduces operational costs, boosts agent productivity, and enhances customer satisfaction across channels like WhatsApp, web, and social media.

LangCall is an AI-powered phone agent that makes and answers calls on your behalf. It handles repetitive inquiries, filters spam, provides 24/7 after-hours support, navigates phone menus, and assists with lead generation, all with a natural, human-like voice.

InteraxAI is a no-code platform that allows you to seamlessly create and embed monetizable, white-label AI widgets into your website, blog, or platform. Easily integrate tools like chatbots and image generators without writing a single line of code, enhancing user engagement and creating new revenue streams. Powered by GPT-4 and GPT-3.5-Turbo-16k.

Continual is an enterprise-grade AI agent platform designed to build a collaborative AI workforce. It enables businesses to create, deploy, and manage intelligent agents that work alongside human teams to automate complex workflows, enhance productivity, and drive operational transformation across engineering, sales, and customer support.

Notbot is an all-in-one WhatsApp marketing and customer engagement platform built on the official WhatsApp Business API. It empowers businesses to automate conversations with chatbots, send broadcast campaigns, manage team collaboration through a shared inbox, and drive sales with integrated catalogs.

Gupshup is a leading conversational engagement platform that leverages AI agents to enhance customer interactions across marketing, sales, and support. It enables businesses to build and deploy intelligent chatbots and voicebots on over 30 channels, including WhatsApp, SMS, and Instagram, to automate workflows, generate leads, and provide instant support.

Mintlify is an AI-powered documentation platform designed for modern teams. It helps create beautiful, interactive, and conversion-focused documentation with features like an AI assistant, real-time writing suggestions, and seamless Git integration. Built for collaboration and scalability, it enables companies to provide a world-class developer experience and turn their docs into a growth engine.

MailAgent.ai is an AI-powered email automation tool designed to enhance customer service for small and medium-sized businesses. It automatically drafts intelligent, context-aware replies to customer inquiries, supporting over 95 languages to break down communication barriers and improve response times.

ClearFeed is an AI-powered conversational support platform designed to streamline customer and employee support directly within Slack and Microsoft Teams. It converts informal requests into trackable tickets, automates responses with GPT, and integrates seamlessly with major helpdesks like Zendesk, Jira, and Salesforce. This centralizes communication, improves response times, and provides key analytics to scale support operations efficiently.

Banter AI is an intelligent virtual receptionist that automates business phone calls 24/7. It provides safe, accurate, and conversational answers based solely on your business data, handling tasks like sales, support, and booking. It requires no code and integrates with over 600 applications.

heyrosie is an AI-powered call answering service designed for small businesses. It operates 24/7 to answer calls, take custom messages, and help schedule appointments. Positioned as a more effective and affordable alternative to traditional voicemail and live answering services, Rosie ensures you never miss a customer call or a business opportunity, providing human-like interactions to enhance customer experience and capture leads.

GPTBots.ai is an enterprise-grade, no-code AI agent development platform. It enables businesses to build, deploy, and manage powerful AI agents for customer service, sales automation, enterprise search, and data analysis, aiming to boost efficiency and reduce operational costs.

Haptik is an enterprise-grade platform for building advanced AI agents that deliver human-like customer experiences. It enables businesses to create and deploy AI agents for support, sales, booking, and lead qualification across voice, chat, and web, supporting over 100 languages and integrating with existing enterprise systems.

thinkstack is a no-code AI platform for creating custom AI agents and chatbots. Train them on your unique business data to automate customer support, scale engagement, and generate leads 24/7. Easily embed your AI chatbot on any website, app, or social platform and integrate with tools like Zapier, CRMs, and APIs without writing a single line of code.

Telnyx is a full-stack communications platform that enables developers and enterprises to build and deploy high-performance, real-time conversational AI. It integrates global telephony, dedicated AI infrastructure, and powerful APIs on a single platform, providing ultra-low latency and complete control for creating natural-sounding voice assistants and automating communication workflows.

shulex is a unified AI-powered platform designed to empower e-commerce growth. It integrates Solvea, an AI customer service agent for automated support, with Insight, a comprehensive customer voice (VoC) and Amazon product research tool. This dual-pronged approach helps online businesses reduce support costs, enhance customer experience, and discover high-profit product opportunities through data-driven insights. It's the ultimate solution for cross-border e-commerce brands aiming to scale efficiently.

Sweepr is an AI-powered Platform as a Service (PaaS) designed for Communication Service Providers (CSPs). It enables them to create, deploy, and optimize seamless, personalized digital customer care journeys using a no-code builder, aiming to increase customer satisfaction and significantly reduce operational costs.

Kodif is an AI-powered customer support platform that automates resolutions and empowers agents. It combines superhuman speed with a human touch, analyzing customer intent, providing personalized context, and integrating seamlessly with existing helpdesks. This allows support teams to scale efficiently, reduce resolution times, and focus on high-value interactions.

Curious Thing provides advanced voice AI assistants for businesses to automate inbound and outbound customer conversations. Powered by technologies like ChatGPT, it handles tasks such as answering FAQs, booking appointments, and sending payment reminders 24/7. The platform is scalable, multilingual, and integrates with existing CRMs, delivering a human-like conversational experience to enhance customer service and operational efficiency.

Chipp is a no-code platform that empowers teams and individuals to build, share, and monetize custom AI agents. Based on your own knowledge bases and company documents, you can create specialized chatbots for sales, customer support, data analysis, and more, with a strong focus on privacy and ease of use.

Dashworks is an AI-powered enterprise search assistant that unifies all your company's knowledge. It connects to your apps like Slack, Google Drive, and Jira to provide instant, accurate answers to workplace questions, automating internal support and boosting team productivity.