Augment

Augment is a sophisticated AI-driven sales platform engineered by experts in AI, software, and sales to address the complexities and inefficiencies of the B2B sales cycle. It aims to transform chaotic sales processes into smooth, predictable, and successful engagements. The platform is built around two main products: Meetingflow and Decision Site, which can be used separately or together for a complete sales enablement solution.

Meetingflow acts as an intelligent assistant for all your sales meetings. It helps teams prepare effectively, engage fully during conversations, and follow up with precision. Decision Site expands on this by providing a collaborative digital workspace where both buyers and sellers can align, track progress, and navigate the internal approval processes that often slow down or derail deals. By centralizing communication and providing structured next steps, Augment empowers sales reps, gives leaders true visibility beyond the CRM, and builds confidence for buyers.

How to use Augment

Using Augment is designed to be an intuitive process integrated into your existing sales workflow. Here’s a typical journey:

1. Pre-Meeting Preparation: Before a sales call, use Meetingflow to create a structured, collaborative agenda. The AI can provide insights and research to help you prepare for the conversation.
2. During the Meeting: Engage fully with your customer while Meetingflow's AI note-taker records and transcribes the call. You can take connected notes that sync directly with your CRM, ensuring no detail is lost.
3. Post-Meeting Follow-up: After the meeting, Augment generates AI-powered summaries and identifies key action items. You can assign follow-ups and share the summary to maintain momentum and ensure everyone is on the same page.
4. Deal Management with Decision Site: For complex deals, invite all stakeholders (buyers, finance, legal, etc.) into a dedicated Decision Site. This shared workspace provides a clear view of the deal's status, outlines the necessary approval steps, and keeps the deal moving forward without delays.
5. Performance Tracking: Sales leaders can use the platform to get a full-picture update on every conversation and deal, tracking progress beyond subjective CRM entries to make more accurate forecasts and coaching decisions.

Core Features of Augment

• Meetingflow AI Assistant: Automates meeting preparation with structured agendas and AI insights, provides real-time transcription and note-taking, and generates post-meeting summaries and action items.
• Decision Site Deal Workspace: A centralized platform for buyers and sellers to collaborate, align stakeholders (finance, legal, IT), and streamline the approval process.
• Expert Language Model: Delivers actionable suggestions and 'Moments' based on proven sales data to guide reps on the right move at the right time.
• Advanced CRM Integration: Seamlessly syncs notes, activities, and deal progress with your CRM (including support for default fields, custom fields, and custom objects depending on the plan).
• Call Recording & Transcription: Records and transcribes sales calls, making every conversation searchable and analyzable for insights.
• Collaborative Plans & Templates: Use pre-built or custom templates to standardize your sales process and create collaborative plans with customers.
• Full Visibility for Leadership: Provides sales leaders with objective insights into deal progress and team performance, moving beyond rep-reported data.

Use Cases for Augment

Augment is valuable for various roles within a B2B sales ecosystem:

• For Sales Representatives: Simplify daily workflows, reduce administrative tasks, and focus more on building relationships. Users report earning 20-30% more in commissions and building stronger, long-term customer relationships.
• For Sales Leaders: Gain true visibility into the sales funnel and team performance. Leaders have seen up to 30% more revenue, a 15% reduction in the cost of sales, and improved team retention.
• For Buyers/Customers: Navigate complex internal buying processes with more clarity and confidence. The platform helps them align their internal stakeholders, cut buying timelines, and make better-informed decisions.

Advantages of Augment

The primary advantage of Augment is its holistic approach to solving B2B sales challenges. It doesn't just focus on one part of the process but provides an end-to-end solution. Key benefits include eliminating guesswork with data-driven suggestions, streamlining complex approval workflows, fostering deep alignment between buyers and sellers, and providing unprecedented visibility into the health of every deal. The platform is built by a team with deep, proven experience in both sales and AI, ensuring its features are practical and impactful.

Pricing and Plans

Augment offers a freemium model with several tiers to suit different team sizes and needs. All prices are per user per month, billed annually.

• Free Plan: $0/month. For individuals and small teams (up to 5 users) with no CRM requirements. Includes unlimited meeting plans and one workspace.
• Essentials Plan: $19/user/month. For collaborative teams (up to 20 users) needing basic CRM support and 10 hours of call recording per paid user per month.
• Business Plan: $47/user/month. For organizations with no user limits, advanced CRM support (custom fields), and 20 hours of call recording per paid user per month.
• Enterprise Plan: $99/user/month. For large organizations needing custom CRM support, unlimited call recording, unlimited workspaces, and priority support.
• Add-on: A one-time $750 Hands-on Onboarding package is available for Essentials and Business tiers (included in Enterprise) for dedicated setup and training.