Fforward

Enterpret is an AI-powered customer feedback intelligence platform that unifies feedback from all channels. It helps product and CX teams analyze qualitative data at scale, uncover actionable insights, and build products with certainty by understanding the true voice of the customer.

Dovetail is an AI-native customer insights hub designed to help teams build better products. It centralizes and analyzes all customer interactions—from sales calls and support tickets to surveys and usability tests. Using powerful AI, it automatically transcribes, summarizes, and identifies key themes, turning raw data into actionable intelligence. This allows product, research, and design teams to make faster, evidence-backed decisions and foster a truly customer-centric culture.

Monterey AI is an AI-powered copilot for product insights, designed to analyze unstructured customer feedback from various channels. It helps product teams distill actionable insights from calls, emails, chats, and more, enabling them to identify trends, prioritize features, and build better products faster.

Sauce is an AI-powered platform that analyzes customer feedback from calls, tickets, surveys, and more. It automatically surfaces critical product gaps, feature requests, and churn risks in real-time. This enables product, sales, and support teams to prioritize effectively, accelerate growth, and build products that customers truly need.

Inari is an AI-powered feedback analytics platform designed to help product teams automatically analyze customer feedback from various sources. It identifies actionable insights, prioritizes product backlogs with revenue data, and streamlines the process of building customer-centric products. Note: Inari has been acquired by Amplitude and its standalone product is being integrated into the Amplitude platform.

Dovetail is an AI-native customer insights hub designed to help teams build better products. It centralizes and analyzes all customer interactions—from sales calls and support tickets to surveys and usability tests. Using powerful AI, it automatically transcribes, summarizes, and identifies key themes, turning raw data into actionable intelligence. This allows product, research, and design teams to make faster, evidence-backed decisions and foster a truly customer-centric culture.

User Evaluation is an AI-first user research platform designed to transform qualitative and quantitative data into actionable insights. It automates transcription, analysis, and reporting from audio, video, and text, enabling teams to understand their users faster and make data-driven decisions with confidence.

Condens is an AI-powered user research platform that centralizes all customer insights. It helps teams store, analyze, and share research data like interviews, feedback, and notes. With features like AI transcription, sentiment analysis, and collaborative tagging, Condens streamlines the qualitative analysis process, making it faster to uncover actionable insights and foster a customer-centric culture.

Looppanel is an AI-powered platform for UX researchers and product teams to analyze qualitative data 10x faster. It automates transcription, note-taking, and thematic analysis from user interviews, helping you uncover actionable insights, build a centralized research repository, and make data-driven product decisions with ease.

kansei is an AI-powered platform designed for user research and qualitative data analysis. It helps teams automatically analyze and synthesize vast amounts of user feedback from sources like interviews, surveys, and support tickets to uncover actionable insights, identify pain points, and track user sentiment.

Fforward is an advanced AI-driven platform designed for product managers, UX researchers, and founders to analyze customer interviews. It automatically transcribes, identifies key user needs, detects patterns, and generates actionable insights to accelerate product discovery and inform roadmap decisions. Its core functionalities are now integrated into the AI Chat platform.

Sprig is a modern research platform for UX teams, using AI to capture user feedback through surveys, session replays, and heatmaps. It helps teams analyze user behavior, identify pain points, and make faster, data-backed product decisions.

Breyta is an AI-powered research platform designed to analyze vast amounts of qualitative data instantly. It helps research, product, and academic teams search across unlimited files, synthesize insights from hours of interviews, and get evidence-backed answers. With features like automatic transcription, PII redaction, and direct quote referencing, Breyta streamlines the qualitative analysis process, ensuring accuracy and saving significant time.

Squad is an AI-powered product management platform designed to streamline product discovery, strategy, and roadmapping. It aggregates customer feedback, aligns it with business goals, and leverages AI agents to surface opportunities, automate documentation, and ensure team alignment for building user-centric products.

Discovery AI is an AI-powered platform for product teams to analyze customer interviews and centralize insights. It automatically transcribes and summarizes audio/video recordings, allowing teams to tag key moments, score opportunities, and share actionable feedback. This streamlines the product discovery process, ensuring data-driven decisions and a customer-centric approach.

Pansophic is an AI-powered platform that automates user interviews. Its AI agents conduct 24/7, multilingual conversations with your users, then automatically analyze and summarize the feedback to provide actionable insights, sentiment analysis, and key themes, streamlining the entire user research process.

Umbrellabird is an AI-powered platform designed for product teams and UX researchers to streamline user interview analysis. It automatically transcribes audio/video recordings, extracts key insights like user pains, gains, and desired outcomes, and generates comprehensive product documents. This accelerates the process from raw data to actionable insights, enabling faster, more effective product decisions.

Collectif is an AI-powered continuous discovery platform that automates the analysis of customer feedback. It integrates with tools like Zendesk, Hubspot, and Intercom to centralize support tickets, sales calls, and interviews, using GPT-4 to extract actionable insights, identify user needs, and streamline product development.

Looppanel is an AI-powered platform designed to streamline the user research process. It helps product teams and UX researchers transform raw user interviews into actionable insights rapidly. By automating transcription, analysis, and synthesis, Looppanel eliminates hours of manual work, allowing teams to focus on making data-driven decisions and building better products.