Gigs

Gigs is a revolutionary platform designed to democratize the telecommunications industry. It functions as a comprehensive "operating system for mobile services," empowering tech brands to become Mobile Virtual Network Operators (MVNOs) with unprecedented ease and speed. By providing a single, automated, and vertically integrated system, Gigs eliminates the traditional barriers to entry, such as complex carrier negotiations, regulatory hurdles, and massive infrastructure investments. The platform allows companies like Klarna and Nubank to embed fully branded phone plans and global roaming eSIMs directly into their existing applications, transforming connectivity into a core part of their value proposition. Gigs OS handles everything from premium network connectivity and payments to automated tax calculation and compliance, allowing partners to focus on their core business while unlocking new, recurring revenue streams and significantly boosting customer engagement and loyalty.

How to use Gigs

Using Gigs to launch a mobile service is a streamlined process designed for tech companies:

1. Partner & Integrate: Start by contacting the Gigs team to discuss your specific use case. You can then integrate with the powerful Gigs API for a fully custom, embedded experience within your product. Alternatively, for a faster launch, you can use their no-code/low-code components like 'Connect' for a pre-built checkout flow and 'Discover' for a custom landing page.
2. Design Your Offer: Define your own mobile plans under your brand. You have the flexibility to set the pricing, data allowances, talk/text limits, and roaming packages. Bundle these plans with your core services, such as offering a free phone plan with a premium bank account or including a travel eSIM in a benefits package.
3. Launch & Manage: Go live with your mobile service in weeks, not years. Once launched, you can manage your entire operation through the Gigs Dashboard. This central cockpit provides a complete overview of subscriptions, allows you to track key metrics, handle payments, and oversee all user activity from a single, intuitive interface.
4. Automate Operations: Gigs automates the most complex parts of running a telecom service. The platform handles tax calculation and remittance automatically. As the Carrier of Record, Gigs also manages all regulatory and compliance burdens. Customer support is streamlined with 'Operator', an agentic AI that helps users self-resolve common issues, drastically reducing support tickets and operational costs.
5. Scale Globally: The Gigs platform is built for multi-market, multi-product deployment. This allows you to effortlessly expand your mobile service offering to new countries and regions as your business grows, all through a single integration.

Core Features of Gigs

• Gigs OS: A fully integrated, end-to-end operating system for mobile services that handles all backend complexities from connectivity to billing.
• Powerful API: A well-documented, developer-friendly API to build custom, elegant connectivity integrations for on-demand eSIMs and plan management.
• No-Code/Low-Code Tools: Accelerate your launch with 'Connect' for modular checkouts, 'Sessions' for faster signups with pre-filled data, and 'Discover' for creating sleek, custom landing pages without writing code.
• Gigs Dashboard: A central "connectivity cockpit" to manage subscriptions, payments, users, SIMs, and analytics in real-time.
• Automated Compliance & Taxes: Gigs acts as the Carrier of Record, handling all telecom licensing, regulatory compliance, and fully automated tax calculation and remittance.
• Operator (Agentic AI): An AI-powered customer service tool designed to resolve user issues instantly and programmatically, reducing support overhead by up to 95%.
• Gigs Central: A dedicated product for businesses to manage and automate employee phone plans globally, with deep integration into over 150 HR systems.
• Global Connectivity: Offers premium plans with unlimited data, talk, and text, plus roaming data in over 195 countries on top-tier networks.

Use Cases for Gigs

Gigs is versatile and can be applied across various industries:

• Fintech & Neobanks: Companies like Klarna and Nubank embed phone plans and travel eSIMs into their banking apps. This increases customer stickiness, boosts Average Revenue Per User (ARPU), and turns irregular users into monthly subscribers. It's a natural bundle, as the phone is used as much as a credit card.
• HR & Employee Benefits: Through Gigs Central, companies can provide global phone plans as a modern employee benefit. It automates the assignment of plans based on the employee lifecycle, integrates with HR systems, and simplifies expense management with a single monthly fee per employee that covers both domestic use and international roaming.
• Travel Tech: Travel companies can offer their customers global roaming eSIMs directly within their app, providing seamless connectivity upon arrival in a new country and creating a valuable new revenue stream.
• Device Manufacturers: Hardware companies can bundle their devices with pre-activated SIMs or eSIMs, offering a superior, out-of-the-box connected experience to their customers.

Advantages of Gigs

• Speed to Market: Launch a full-fledged, branded mobile service in a matter of weeks, a fraction of the time it would traditionally take.
• Reduced Complexity: Gigs abstracts away the most difficult parts of telecom, including carrier negotiations, regulatory compliance, tax laws, and infrastructure management.
• New Revenue Streams: Monetize your existing user base with a high-demand, recurring-revenue service without significant upfront investment.
• Increased Customer Loyalty: Offering a vital service like mobile connectivity deeply embeds your brand into the user's daily life, significantly enhancing product value and stickiness.
• Low Operational Overhead: The highly automated platform and AI-powered support minimize the need for specialist hires and large customer service teams.
• Global Scale from Day One: A single integration provides the foundation to expand your mobile service into multiple markets worldwide.

Pricing and Plans

Gigs' pricing is primarily B2B and customized based on the partner's specific needs and scale. For its "Gigs Central" product, which provides employee phone plans, there is a clear pricing model: $35 per seat, per month. This plan includes an eSIM for home country use and an eSIM for global travel, featuring unlimited data, talk & text, and live customer support. There are no minimum terms, and plans can be canceled anytime. For other B2B use cases, such as embedding mobile plans in a fintech app, Gigs operates on a wholesale model. Partners purchase connectivity from Gigs and then define their own retail price for their end-users. Interested businesses are encouraged to book a demo or contact the Gigs sales team for a custom quote tailored to their requirements.