Best customer success AI tools

Bardeen is an AI-powered workflow automation platform and GTM (Go-To-Market) Copilot designed to eliminate manual tasks for sales, marketing, and operations teams. It operates as a browser extension, integrating with your existing apps to automate lead generation, data entry, CRM updates, and more, directly where you work.

Arrows is a customer collaboration platform designed for HubSpot users. It enables sales and onboarding teams to create shared, interactive plans and sales rooms, streamlining the customer journey from deal closure to successful onboarding, ultimately increasing win rates and accelerating time-to-value.

Cleon is an agentic AI platform that automates and simplifies complex customer implementations. It streamlines discovery, planning, data migration, and validation, enabling businesses to get their customers live faster and accelerate time to value.

Fluidworks is an AI-powered platform that delivers voice-guided, interactive onboarding for SaaS applications. It acts as an AI operator, guiding users through your product with a human-like voice and cursor control to double activation rates, enhance product adoption, and scale your product-led growth strategy without expanding your customer success team.

Threado was an AI platform designed to empower customer-facing teams. It created AI agents trained on internal knowledge to provide instant, automated support via Slack, MS Teams, and a Chrome extension. Please note: Threado AI has been shut down.

LoopBridge is an AI-powered product copilot that analyzes customer conversations from calls, chats, and meetings to deliver actionable insights. It helps businesses understand customer needs, predict churn, identify upsell opportunities, and make data-driven decisions to boost revenue and retention.

roojoom is an AI-powered journey orchestration platform that automates and personalizes customer journeys from start to finish. It uses individual AI engines to guide each customer through engagement, success, and service pathways, optimizing for business goals across all channels. The platform enables marketers and customer success teams to define objectives while the AI handles the execution, delivering 1:1 experiences and improving KPIs without requiring any coding.

asktosell (now Cust) is an AI agent platform for elite customer success teams. It empowers CSMs to scale personalized, one-to-one engagement with all customer tiers, automating research, communication, and data entry to significantly boost Net Revenue Retention (NRR) and team productivity.

Overhyped AI is an intelligent voice agent designed to automate and scale user onboarding and product adoption. It provides a proactive, human-like voice guide directly within your application, helping users reach their 'aha moment' faster, boosting activation rates, and increasing customer retention.