Best customer support AI tools

Olark is an AI-enhanced live chat platform designed to help businesses provide excellent customer service, generate leads, and increase sales. It combines human-powered live chat with AI-driven chatbots and automation to engage website visitors in real-time, offering a human-centric approach to customer interaction.

re:tune is a no-code platform for building, training, and integrating custom AI applications. Create personalized AI chatbots and autonomous agents for customer support, sales, and more, using your own data and integrating with your favorite tools without writing a single line of code.

Curley is a 24/7 AI voice agent designed for waterproofing, restoration, remediation, and roofing businesses. It answers every call, qualifies leads, and automatically books appointments into your calendar. By automating customer communication and lead capture, Curley helps you increase revenue, improve efficiency, and enhance customer satisfaction without missing a single opportunity.

Knowmax is a Guided Generative AI knowledge management platform designed to enhance customer experience (CX). It empowers support agents and customers with instant, accurate information through interactive decision trees, visual guides, and a centralized knowledge base, aiming to reduce resolution times and boost satisfaction.

Mava is an AI-powered customer support platform designed specifically for online communities. It integrates with platforms like Discord and Slack to automatically answer user questions, create support tickets, and provide 24/7 assistance, freeing up your team to focus on more complex issues and fostering a more engaged community.

Heep AI is an advanced AI agent for social media platforms like WhatsApp, Instagram, and Messenger. It goes beyond simple chatbots by taking direct action, such as booking reservations, managing orders, and tracking deliveries. Offering custom features and integrations tailored to specific business needs, Heep AI operates 24/7 in multiple languages to enhance customer engagement and streamline workflows for various industries.

Rispose is a platform that allows you to create and embed custom AI agents on any website for free. Train your chatbot on your own documents, files, and data to provide instant, accurate support, answer questions, or act as a 24/7 sales assistant. It's easy to set up and integrates with platforms like Shopify, Notion, and more.

Manifest AI is an advanced AI shopping assistant for eCommerce brands. It acts as a digital sales associate, engaging customers 24/7 with personalized conversations, product recommendations, and support. By leveraging models like GPT-4, it enhances the shopping journey through AI-powered search, quizzes, and nudges, aiming to double conversion rates and significantly boost average order value. It integrates seamlessly with Shopify and other platforms, requiring no coding to set up.

Aloware is an AI-powered contact center software designed for modern sales and support teams. It integrates seamlessly with your favorite CRM to automate outreach, handle calls 24/7 with AI voice agents, and provide deep conversation analytics. Boost productivity, increase lead conversion, and ensure compliant communication with its all-in-one, compliant platform.

Kommunicate is an AI-powered customer support automation platform. It enables businesses to build and deploy intelligent chatbots and live chat solutions across websites, mobile apps, and messaging platforms. Featuring a no-code chatbot builder, generative AI capabilities, and extensive integrations, Kommunicate helps automate responses, manage support tickets, and enhance customer engagement to improve service efficiency.

DeskDingo is an AI-first customer service platform designed to automate support, streamline workflows, and deliver exceptional customer experiences. It unifies all communication channels into a single inbox and leverages powerful AI to resolve queries 3x faster, reduce support costs, and scale effortlessly.

UIB is an enterprise-grade omnichannel messaging and conversational AI platform. It simplifies human-to-machine communication by unifying over 50 channels like WhatsApp and Messenger via a single API (UnificationEngine®). It also offers a white-label, NLP-agnostic chatbot builder (Unified AI®) and an integration marketplace (H2X®) for IoT and cloud services, enabling seamless, scalable customer experiences.

Brilo is an AI-powered phone and voice agent for businesses, designed to automate customer interactions. It offers human-like conversations 24/7, handling tasks like customer support, appointment scheduling, and lead qualification. With seamless integration into over 6,000 apps and advanced call analytics, Brilo helps businesses boost customer satisfaction, cut operational costs, and improve efficiency without needing a technical team.

Solidroad is an AI-powered Quality Assurance (QA) and training platform for customer experience (CX) teams. It automatically reviews 100% of customer conversations to score interactions, provide targeted coaching for human agents, and identify refinement opportunities for AI bots, ultimately increasing CSAT without raising costs.

Fyran is a game-changing AI solution that allows you to create and deploy lifelike Digital Human assistants. Go beyond traditional text-based chatbots with engaging, speaking avatars that offer natural language conversations, enhancing customer support, marketing, and overall user engagement on your website.

corefactors is a RevOps-driven platform designed to unify sales, marketing, customer success, and support teams. It provides a comprehensive suite of tools, including Sales Box, Marketing Box, Support Box, and Success Box, to streamline the entire customer lifecycle. By leveraging automation and providing a 360-degree customer view, corefactors helps businesses eliminate data silos, prevent revenue leakage, and accelerate growth. The platform is customizable, scalable, and tailored for various industries, aiming to multiply revenue through operational alignment.

klink.cloud is an AI-powered unified customer experience (CX) platform that centralizes all customer conversations from channels like voice, chat, email, and social media into a single inbox. It uses smart automation and AI agents to streamline workflows, automatically route inquiries, and enhance team efficiency. Designed for modern sales and support teams, it helps businesses increase productivity and customer satisfaction by providing a cohesive, integrated communication solution.

Userdesk is a no-code platform for creating custom AI assistants trained on your business data. Deploy ChatGPT-like bots on websites, Slack, and more to generate leads, provide instant 24/7 customer support, and gather valuable user insights. It supports over 52 languages and integrates with sources like Notion, PDFs, and Google Drive.

Collab provides the OneContact Suite, an AI-powered omnichannel contact center software. It enhances customer experience by balancing automation and human interaction. Key features include AI-driven speech analytics, CRM integration, and data insights. Designed for businesses of all sizes, it offers flexible cloud or on-premises deployment to improve customer satisfaction and agent performance.

cxassist is an AI-powered email assistant that revolutionizes your inbox. By training on your own content, it automatically reads and responds to customer and prospect emails 24/7. It uses customizable personas (Sales, Support) and rules to ensure timely, accurate, and on-brand communication, freeing you up to focus on core business tasks.

Forethought is an advanced AI agent platform for customer support teams. It leverages a multi-agent system to automate and resolve up to 90% of inquiries across all channels, including chat, email, and voice. By training on your business data, it delivers personalized, human-like support, significantly reducing costs and accelerating resolution times.

Hilos is a powerful WhatsApp automation platform, now part of ActiveCampaign, designed for sales, marketing, and support teams. It helps businesses close more deals by automating lead qualification, follow-ups, and customer communication directly within WhatsApp. With its no-code flow builder, multi-agent inbox, and seamless CRM integrations, Hilos streamlines the entire customer journey on the world's most popular messaging app.

BotStacks is a no-code platform for building agentic AI chatbots to automate business processes. Instantly create a chatbot from your website, design complex workflows with a drag-and-drop interface, and integrate with your favorite apps. It's designed to turn visitors into customers, streamline support, and boost engagement without requiring a dev team.

heylibby is an AI-powered sales and receptionist assistant designed for gyms, recreational facilities, and small businesses. It operates 24/7 across phone, email, text, and web chat to handle customer inquiries, qualify leads, schedule appointments, and automate sales processes, ensuring no opportunity is missed.