Best omnichannel AI tools

Whautomate is an AI-powered omnichannel customer engagement platform designed to boost sales and customer service. It unifies communications from WhatsApp, Instagram, Messenger, and more into a single team inbox, leveraging AI chatbots and automation to transform conversations into revenue.

NewOaks AI is a conversational AI platform that deploys human-like voice agents and chatbots to automate lead qualification, book appointments, and close deals 24/7. It offers omnichannel support, including AI phone calls, web calls, SMS, and social media integration, powered by advanced LLMs like GPT-4o and Claude 3. Ideal for agencies and businesses seeking to scale customer engagement and sales.

Gupshup is a leading conversational engagement platform that leverages AI agents to enhance customer interactions across marketing, sales, and support. It enables businesses to build and deploy intelligent chatbots and voicebots on over 30 channels, including WhatsApp, SMS, and Instagram, to automate workflows, generate leads, and provide instant support.

Haptik is an enterprise-grade platform for building advanced AI agents that deliver human-like customer experiences. It enables businesses to create and deploy AI agents for support, sales, booking, and lead qualification across voice, chat, and web, supporting over 100 languages and integrating with existing enterprise systems.

Asqme AI is a 24/7 AI receptionist for small businesses. It handles phone calls, WhatsApp, emails, and SMS to automate appointment booking, answer FAQs, and capture leads, allowing you to focus on your core business activities.

Jarbas is an AI platform that empowers brands with autonomous AI agents for 24/7 customer support and a suite of tools for internal teams. It automates up to 90% of support volume, enhances team productivity with content and image generation, and ensures brand consistency across all channels.

Nurix is an advanced conversational AI platform that provides intelligent voice agents for sales and customer support. It enables businesses to automate interactions, qualify leads, and resolve customer issues 24/7 with human-like, low-latency conversations. Designed for enterprises, it offers seamless integrations and rapid deployment.

AiChat is an advanced conversational AI platform specializing in Agentic AI for customer experience (CX). It helps businesses deploy autonomous, human-like chatbots for sales, marketing, and support across multiple channels. Features include voice AI, agent co-pilot for knowledge management, and omnichannel commerce integration to enhance engagement and drive growth.

BharatBot is a leading no-code, omnichannel chatbot builder that empowers businesses to create AI-powered conversational agents for websites, WhatsApp, Facebook, and Telegram. It integrates ChatGPT to deliver intelligent, human-like interactions, automating customer support, lead generation, and sales processes 24/7 without any coding knowledge required.

Ulai is an enterprise-grade AI platform for building and deploying intelligent voice and text agents. It enables businesses to automate customer support, sales, and engagement across channels like phone, WhatsApp, and web, offering hyper-personalized, 24/7 interactions to reduce costs and increase revenue.

Unthread is an AI-powered support platform designed for modern teams using Slack, Microsoft Teams, and Email. It automates conversational ticketing, deflects common queries with AI agents, and provides a unified inbox to streamline workflows for IT, HR, and customer support teams, significantly improving response and resolution times.

Tiledesk is a no-code platform for building and deploying AI agents and chatbots. It automates customer support and business workflows by integrating with your knowledge base, offering omnichannel live chat, and providing powerful analytics to enhance efficiency and customer engagement.

LivServ is a custom AI chatbot platform designed to help businesses increase revenue and enhance customer engagement. It offers AI-powered and rule-based chatbots for text and voice, supporting over 200 languages. Key features include omnichannel deployment, CRM integration, lead nurturing, and industry-specific solutions for real estate, healthcare, and more, all aimed at automating conversations and boosting lead generation by up to 40%.

getsupermoon is an AI-powered customer support platform designed for e-commerce businesses, especially on Shopify. It unifies customer communications from email, live chat, and social media into a single inbox. The AI assistant, trained on your business data, provides human-like responses, automates replies, and can reduce ticket volume by up to 70%, saving teams hours every week.

ZappyChat is a comprehensive AI platform for creating and managing conversational AI agents. It automates lead and customer interactions across multiple channels like live chat, SMS, and social media, providing 24/7 instant, human-like responses to boost conversions and customer satisfaction.

Crisp is an all-in-one, AI-powered customer support platform for businesses of all sizes. It unifies communications from various channels like chat, email, and social media into a single shared inbox. With features like AI agents, a knowledge base, and a built-in CRM, Crisp helps teams automate support, engage leads, and enhance customer satisfaction efficiently.

doo is an AI-powered customer service platform designed to automate interactions, enhance engagement, and reduce operational costs. It provides a unified inbox for all channels, AI agents for instant responses, and a built-in CRM to manage and nurture leads, helping businesses scale their support effortlessly.

Insighto is a no-code platform for building AI-powered voice and chat agents. It automates customer interactions across phone calls, SMS, and WhatsApp, offering 24/7 support in over 50 languages. Features include CRM integrations, white-labeling, and human-like conversations to enhance customer engagement and operational efficiency.

novatalks is an AI-powered omnichannel contact center platform for customer support and sales. It unifies communications from messengers, calls, email, and web chat into a single dashboard. Featuring AI chatbots, Big Data analytics, and agent assistance tools, it helps businesses automate workflows, increase sales, and deliver personalized 24/7 customer service.

Regal is an enterprise-grade AI Agent Platform that automates voice communications for sales, support, and operations. It deploys human-like AI agents that handle calls 24/7, improving business outcomes by increasing conversion rates, reducing costs, and enhancing customer satisfaction.

Tactful is an AI-powered, next-generation customer service platform that unifies communications across all channels. It combines human agents with AI innovation, featuring a no-code automation studio, intelligent chatbots, and smart routing to enhance agent productivity and deliver exceptional customer experiences at scale.

Euphoric.ai is an AI-powered, multi-channel help desk that unifies customer conversations from email, messengers, and voice calls into a single shared inbox. It boosts agent productivity with AI-suggested replies, ticket summaries, and grammar correction. Featuring high-level security with PCI DSS and ISO compliance, it's a scalable solution for businesses of all sizes to enhance customer support efficiency and satisfaction.

Botjet is an end-to-end conversational AI platform for businesses to build, deploy, and manage intelligent, omnichannel chatbots. It focuses on creating human-like dialogue flows for deeper customer engagement across websites, mobile apps, IVRS, and social media. The platform offers a visual flow designer, powerful NLU, and flexible deployment options (cloud or on-premise) to automate tasks and enhance customer support.

Omni is an AI-powered, all-in-one B2B sales automation platform. It combines omnichannel outreach, a high-quality lead database, and an email warmup tool to help businesses find, engage, and close high-value clients. Automate your entire outbound flow, from AI-generated scripts to multi-channel follow-ups, all in one place.