Cody

Cody is an advanced AI assistant designed to function as a virtual employee for your business. Unlike general-purpose AI like ChatGPT, Cody is uniquely powerful because it can be trained on your company's specific knowledge base. By securely uploading documents, crawling websites, or integrating data sources, you can create a highly customized AI expert on your business, team, processes, and clients. This enables Cody to provide instant, accurate, and context-aware answers to complex questions, eliminating the need for employees to sift through endless documents or manuals. It's built to enhance productivity, streamline operations, and provide reliable support across various departments.

The platform is designed with security and control at its core. It leverages robust AWS encryption and SOC II vector database privacy standards to safeguard your data. Customizable access controls ensure that users can only access information they are authorized to view, making it a trusted solution for over 100,000 businesses. With integrations for popular tools like Slack, Zapier, and a powerful API, Cody can be seamlessly incorporated into your existing workflows.

How to use Cody

Getting started with Cody is a straightforward process designed for maximum efficiency:

1. Teach It What It Needs To Know: Build your knowledge base by uploading various file types, including PDFs, PowerPoints, and Word documents. You can also provide URLs to crawl entire websites, allowing Cody to absorb and index the information. This forms the foundation of your AI's expertise.
2. Customize Cody For Different Uses: Create specialized chatbots for specific tasks or departments. You can tailor each bot's role, personality, and response strictness. For example, you can create an HR bot for employee questions, an IT bot for troubleshooting, or a sales bot for lead qualification.
3. Interact and Ask Questions: Once trained, your team can interact with Cody through a simple chat interface. Ask questions in natural language to receive instant, relevant answers. Cody remembers conversation history to provide contextual follow-ups and suggestions.
4. Share and Integrate: Easily share your custom bot with your team or customers via a shareable link, inline embed, or a popup widget on your website. Use the API to integrate Cody's capabilities into your own applications and workflows.

Core Features of Cody

• Custom Knowledge Base: Securely upload documents (PDF, PPT, etc.) or crawl websites to train the AI on your specific business data.
• Source Citation: For every answer provided, Cody cites the source documents from the knowledge base, ensuring transparency and allowing for verification.
• Prompt Manager: Create and save custom prompt templates to streamline repetitive tasks and initiate conversations effortlessly.
• Focus Mode: Direct Cody to generate responses based only on specific documents within your knowledge base for highly specialized and precise answers.
• Conversation Logs: Monitor all interactions with your bots in a centralized location, with options to filter by bot or date range.
• Scratchpad: Fine-tune and iterate on bot responses to improve the specificity and quality of future answers.
• Multilingual Capabilities: Cody can understand and respond in virtually any language, making it a valuable tool for global teams.
• Robust Integrations: Connect Cody with your favorite tools like Slack, Zapier, and Discord, or build custom integrations with the powerful API.

Use Cases for Cody

Cody's versatility allows it to be applied across numerous business functions:

• Human Resources (HR): Create an HR chatbot to instantly answer employee questions about company policies, benefits, and onboarding procedures, saving the HR team countless hours.
• IT Support: Deploy an IT support bot to troubleshoot common technical issues, guide users through software features, and answer technical questions based on support documentation.
• Marketing & Sales: Build a marketing assistant to brainstorm campaign ideas, write copy, and analyze data. A sales bot can help draft personalized outreach emails and provide product information.
• Customer Support: Embed a customer support chatbot on your website to provide 24/7 assistance, answer frequently asked questions, and guide customers to relevant resources.
• Training & Onboarding: Develop a training bot that provides step-by-step guidance to new employees, pulling information directly from your training manuals and process documents.
• Business Consultancy: Create a business consultant AI to analyze industry trends, summarize reports, and provide strategic insights based on your internal business data.

Advantages of Cody

• Enhanced Productivity: By providing instant answers and automating tasks, Cody frees up your team to focus on more strategic, high-value work.
• Contextual & Accurate: Unlike generic AIs, Cody's answers are based solely on your provided data, ensuring they are relevant, accurate, and specific to your business.
• Unwavering Security: With top-tier encryption, SOC II compliance, and granular permission controls, your sensitive company data is always protected.
• Cost-Effective: Cody acts as a virtual employee, handling a wide range of tasks at a fraction of the cost of hiring additional staff.
• Easy to Implement: The user-friendly interface allows you to build and deploy a custom AI chatbot without needing any coding knowledge.

Pricing and Plans

Cody offers a flexible pricing structure to suit different needs, including a free plan.

• Free Plan: Get started with 100 credits per month, 100 documents, and a free website widget. Ideal for personal use or small-scale testing.
• Basic Plan ($29/month): Includes 2,500 credits, 3 team members, 1,000 documents, API access, and website widget embedding.
• Premium Plan ($99/month): Offers 10,000 credits, access to more advanced models (GPT-4o, Claude 3.5 Sonnet), 10 team members, 10,000 documents, website crawler, and the option to remove Cody branding.
• Advanced Plan ($249/month): Provides 25,000 credits, 30 team members, 25,000 documents, extensive website crawling and embedding capabilities, and a 90-day conversation log.