Layup

Layup is a revolutionary AI platform designed to transform the user experience by making software intuitive and effortless. It addresses the common problem of software complexity by embedding an AI-powered second cursor directly into your product. This virtual assistant guides users through any workflow, step-by-step, as if an expert were sitting right next to them. The core mission of Layup is to eliminate user friction, accelerate time-to-value, and significantly reduce the burden on support teams.

By integrating with just a single line of code, Layup's AI agents autonomously learn and index your entire product's functionality. This process requires no manual tagging or engineering overhead, allowing for rapid deployment and continuous, automatic updates as your product evolves. Layup makes software work for the user, not the other way around, fostering a seamless and frictionless adoption journey.

How to use Layup

Getting started with Layup is designed to be incredibly simple and developer-friendly. The entire process can be completed in under five minutes.

1. Integration: Simply paste a single line of code into your product's header. Layup is compatible with any tech stack.
2. Autonomous Indexing: Once the code is deployed, Layup's AI agents begin to autonomously crawl and index every workflow and feature within your product. It learns how everything works without requiring you to manually tag elements or define flows.
3. Configuration: Customize the look and feel of the Layup widget to match your brand's guidelines, including colors, icons, and corner radius. Set up user segments based on roles, plans, or permissions to deliver targeted guidance.
4. Go Live: Once indexed, Layup is ready. It can be triggered by user queries to provide on-demand guidance, or you can proactively launch onboarding tours and feature announcements to specific user segments.

Core Features of Layup

• AI-Powered Second Cursor: Provides clear, visual, step-by-step guidance by showing users exactly where to click and what to do.
• Autonomous Product Indexing: The AI automatically learns and relearns your product's workflows, eliminating the need for manual setup and maintenance.
• Interactive Onboarding: Create engaging, cursor-driven onboarding guides that help new users achieve value faster.
• Feature Announcements: Seamlessly showcase new features to the right users at the right time, turning every product update into measurable ROI.
• Contextual Help & Chat: Integrates with your existing support documentation to provide real-time, context-specific answers, switching between conversational and cursor guidance as needed.
• Built-in Segmentation: Target guides and announcements to specific user groups based on their plan, role, or permissions, ensuring relevance.
• Deep Analytics: Track user engagement, guide completion rates, and identify areas where users struggle, providing actionable insights for product improvement.
• Enterprise-Grade Security: Compliant with SOC2, GDPR, and HIPAA standards, ensuring your data and your users' data is always secure.

Use Cases for Layup

Layup is versatile and can be applied across various stages of the customer journey:

• Zero-Effort User Onboarding: Guide new users through initial setup and key workflows to accelerate their 'aha!' moment and reduce churn.
• Driving Feature Adoption: Announce and demonstrate new features with interactive tours, ensuring users understand their value and how to use them.
• Scaling Customer Support: Deflect common support tickets by providing instant, in-app answers and visual guidance, freeing up your support team for more complex issues.
• Asynchronous Sales Demos: Use 'Layup Links' to share self-guided, interactive product tours with prospects, allowing them to experience the product on their own time.
• Employee Training: Onboard new employees to complex internal software by providing role-specific, permission-aware training guides.

Advantages of Layup

Layup offers a significant competitive edge by fundamentally improving the user experience.

• Frictionless for Users: The intuitive, real-time guidance makes complex software easy to navigate, boosting user satisfaction and confidence.
• Frictionless for Developers: The one-line-of-code deployment and autonomous learning model mean virtually no engineering overhead is required.
• Increased Efficiency: Automates user support and onboarding, allowing your customer success, support, and product teams to focus on higher-value activities.
• Measurable ROI: Directly ties feature releases and onboarding flows to user activation and engagement, providing clear data on your efforts.
• Secure and Adaptable: Built to fit any product, with robust security and the ability to intelligently adapt to different user roles and permissions.

Pricing and Plans

Layup offers pricing plans designed to scale with your company's growth and are directly tied to your ROI.

• Starter Plan: Starts at $249/month. Perfect for startups and small teams. Includes cursor-driven onboarding guides, feature announcements, analytics, full brand customization, user segmentation, and up to 3 team seats.
• Growth Plan: Starts at $799/month. For teams scaling their success motions. Includes everything in Starter, plus autonomous product indexing for up to 2 roles, up to 40 workflows, shareable Layup Links, up to 5 team seats, and deep analytics on user queries.
• Enterprise Plan: Custom pricing. For products with complex workflows and deep permissioning. Includes everything in Growth, plus support for all roles, data warehouse integration, unlimited seats, deeper customizations, and SSO.