Loop54

Loop54, a pioneer in AI-driven eCommerce technology, was acquired by FactFinder in 2021 and has since evolved into the advanced solution known as FactFinder Infinity. This strategic union combines Loop54's cutting-edge real-time personalization AI with FactFinder's two decades of industry expertise, creating a formidable platform for product discovery. FactFinder Infinity is designed for B2B and B2C online retailers who aim to optimize their customer journey, automate search optimization, and drive significant growth. By understanding the unique intent of each shopper in real time, the platform presents the most relevant products, leading to higher sales and improved customer loyalty with minimal manual effort.

How to use Loop54

Integrating and utilizing Loop54 (now FactFinder Infinity) is a streamlined process designed for eCommerce businesses:

1. Request a Demo: Start by contacting the FactFinder team to schedule a customized demo. This allows you to see the platform's capabilities in action and discuss your specific business goals.
2. Integration: The platform is flexible and headless-compatible. Using the provided developer guides, API references, and integration details, your technical team can seamlessly integrate Infinity into your existing eCommerce infrastructure.
3. Configuration: Log in to the Infinity portal to configure settings. While the AI handles most of the heavy lifting, your team can use tools like the Experience Editor to set manual controls, create redirects, and implement specific merchandising strategies that align with your business objectives.
4. Automation and Optimization: Once live, the AI begins analyzing visitor behavior, automatically personalizing search results, navigation, and product recommendations for every user.
5. Monitor and Refine: Use the platform's analytics and insights (like Pulse insights) to monitor performance and understand market trends, allowing you to continuously refine your strategy.

Core Features of Loop54

• Infinity Merchandising: Offers the perfect balance of AI automation and manual control. It showcases the most relevant products based on shopper behavior, market trends, and your business goals. Features include local pinning, redirects, and an Experience Editor for fine-tuning.
• Infinity Navigation: Creates an effortless browsing experience by adapting to how each shopper explores your site. It highlights products based on individual preferences (e.g., color, price) and ranks them using a combination of business rules and popularity metrics.
• Infinity Recommendations: Increases average order value with highly personalized product recommendations. The advanced AI goes beyond simple associations, analyzing deep behavioral data to suggest truly relevant products from your entire catalog for each unique shopper.
• AI-Powered Personalization: The core of the platform identifies individual purchase signals in real time, predicting which products a visitor is most likely to buy based on their search and browsing behavior.

Use Cases for Loop54

FactFinder Infinity is versatile and delivers value across various eCommerce sectors:

• Fashion & Apparel: Personalize product discovery by showing shoppers items that match their style, size, and color preferences, adapting in real time as they browse.
• Electronics & B2B: Handle complex catalogs and technical queries with intelligent search that understands user intent, leading customers to the right components or products quickly.
• Grocery & Consumables: Create a personalized online supermarket for each customer, as demonstrated by Coop, by recommending relevant products based on past purchases and browsing habits.
• Specialty Retail (e.g., Pet Supplies, Pharmacy): Boost average order value and conversion rates by providing intelligent search and relevant recommendations, as seen with FirstVet and DeOnlineDrogist who achieved AOV increases of 12.22% and conversion boosts of 12% respectively.

Advantages of Loop54

The platform provides a significant competitive edge through:

• Proven Expertise: Combines Loop54's AI innovation with FactFinder's 20+ years of eCommerce experience.
• Balanced Control: Gives eCommerce teams the ideal mix of powerful AI automation and granular manual control to achieve business goals.
• Enhanced Efficiency: Frees up your team from manual search optimization tasks, allowing them to focus on broader strategic initiatives.
• Data-Driven Results: Delivers accurate and responsive results even with minimal data, ensuring a superior experience for all shoppers.
• Global Trust: Trusted by over 2,000 online shops worldwide, demonstrating its reliability and effectiveness at scale.

Pricing and Plans

Loop54 (FactFinder Infinity) operates on a custom pricing model tailored to the specific needs and scale of each business. Pricing information is not publicly listed. To get a detailed quote and understand how the solution can fit your budget, prospective customers are encouraged to contact the FactFinder team for a customized, no-commitment demo.