Thyme

Thyme is a comprehensive AI platform built to revolutionize the daily workflow of financial advisors and wealth management firms. By leveraging a holistic AI engine, Thyme streamlines and automates a wide range of administrative and client management tasks, freeing up valuable time for advisors to focus on what truly matters: their clients. The platform integrates context from meetings, emails, and documents to provide intelligent summaries, generate actionable tasks, and facilitate seamless client communication. Recently acquired by Altruist, a modern custodian for RIAs, Thyme is set to become an even more powerful, integrated assistant within the Altruist ecosystem, promising enhanced capabilities and deeper integrations.

The platform is designed with security as a top priority, adhering to best practices that align with stringent regulatory requirements. With end-to-end encryption (TLS 1.2), secure authentication via Auth0, and successful security reviews from Microsoft, Google, and Zoom, advisors can be confident in the platform's privacy and data protection standards. Thyme's AI models are proprietary, ensuring that user data is never shared or used for external training.

How to use Thyme

Getting started with Thyme is designed to be quick and intuitive. After a setup process that takes just a few minutes, advisors can connect their calendars and communication tools. During and after client meetings, Thyme's AI automatically generates concise summaries and highlights key action items. With a few clicks, advisors can turn these insights into follow-up emails and tasks within their CRM. For client onboarding, the platform offers a user-friendly drag-and-drop interface to create custom forms, replacing the need for separate tools like JotForm. Advisors can also use the platform to ask plain-language questions about past client conversations to quickly get up to speed before a meeting.

Core Features of Thyme

• Holistic AI Engine: Analyzes context from meetings, emails, and documents to provide comprehensive insights and summaries.
• Automated Meeting Notes & Summaries: Automatically transcribes and summarizes client meetings, identifying key decisions and action items.
• Intelligent Follow-ups: Generates draft follow-up emails and creates tasks based on meeting discussions, ready for advisor review and dispatch.
• Streamlined Client Onboarding: Features a drag-and-drop form builder and a client portal to simplify information gathering and document signing.
• Household Summary: Provides a quick, consolidated view of a client household's history, portfolio, and recent interactions.
• Unified Client Portal: Offers clients a single place for portfolio tracking, task management, and secure file handling.
• Tech Stack Consolidation: Replaces the need for multiple separate subscriptions for functions like meeting notes, billing, forms, and file management.
• Enterprise-Grade Security: Employs strong encryption, secure authentication (including 2FA), and complies with financial industry security standards.

Use Cases for Thyme

Post-Meeting Workflow Automation: After a client review meeting, an advisor uses Thyme to instantly get a summary. The AI identifies a client's decision to reallocate 10% of their portfolio. Thyme automatically drafts a follow-up email confirming the decision and creates a task for the advisor to execute the trade.

New Client Onboarding: An advisor sends a new client a link to a Thyme-powered onboarding form. The client easily fills out their financial details and uploads necessary documents through the secure portal. The advisor is notified, and all information is automatically organized in the client's profile.

Meeting Preparation: Before an annual review with a client they haven't spoken to in months, an advisor uses the 'Household Summary' feature. In seconds, they are reminded of the client's goals, last meeting's topics, and recent portfolio performance, allowing for a more personal and informed conversation.

Advantages of Thyme

Thyme offers a significant productivity boost, with firms reporting saving over 50 hours per week. It simplifies an advisor's technology stack, reducing complexity and subscription costs. The platform enhances the client experience through efficient onboarding and clear communication. Most importantly, by automating routine tasks, it empowers advisors to dedicate more time to strategic advice and strengthening client relationships, which is the core of their business.

Pricing and Plans

Thyme's pricing information is not publicly listed on the website. As the platform is being integrated into Altruist, prospective customers are encouraged to schedule a call with the team to get access, receive a demo, and discuss a plan tailored to their firm's needs. This approach suggests a customized, quote-based pricing model.