Best customer feedback AI tools

VideoAsk, by Typeform, is an interactive video platform that helps businesses connect with their audience through personal, face-to-face conversations at scale. It replaces traditional text-based forms and chatbots with asynchronous video, audio, or text interactions, making lead generation, recruitment, and customer support more engaging and human.

Hifivestar is an AI-powered review and reputation management platform designed to help businesses boost their online presence. It enables users to generate, monitor, analyze, and showcase reviews from over 40 platforms like Google and Facebook. Key features include AI-powered auto-replies, a centralized dashboard, and tools to filter negative feedback, ultimately helping businesses attract new customers and improve their search rankings.

Cheers is an AI-powered Frontline Brand Control Center that connects customer feedback directly to individual employees using NFC technology. It helps businesses manage online reputation, motivate staff with real-time recognition, and gain actionable insights to improve customer experience.

Looppanel is an AI-powered platform designed to streamline the user research process. It helps product teams and UX researchers transform raw user interviews into actionable insights rapidly. By automating transcription, analysis, and synthesis, Looppanel eliminates hours of manual work, allowing teams to focus on making data-driven decisions and building better products.

SurveySwan is an AI-powered survey builder that automates question creation. Simply describe the insights you need, and the tool generates thoughtful, high-quality survey questions in seconds. It's designed for professionals to quickly create, share, and analyze surveys with features like sentiment analysis and intuitive analytics, saving significant time and effort.

RapidoForm is an advanced AI-powered form and survey builder designed to create engaging, people-friendly experiences. It moves beyond traditional forms by incorporating unique question types like audio, video, and even live coding environments. This approach helps increase response rates, gather richer qualitative data, and streamline workflows for marketing, research, and recruitment.

Avarup is an AI-powered review management platform designed to help businesses enhance their online reputation. It consolidates reviews from over 40 platforms, automates review requests across multiple channels, and uses AI to streamline responses. Avarup helps generate more 5-star reviews, manage negative feedback privately, and showcase positive testimonials to build customer trust and drive growth.

Limeline is an AI-powered platform that automates meetings and calls. Create custom AI agents to conduct conversations on your behalf, gathering information, qualifying leads, or collecting feedback 24/7. It provides real-time transcripts, summaries, and recordings, saving you time and enhancing productivity across various departments like sales, HR, and research.

Ngsurvey is an enterprise-ready, on-premise survey software powered by AI. It offers secure, multi-channel data collection, advanced AI-driven analysis, and deep customization for businesses that require full control over their data. Ideal for market research, employee engagement, and customer feedback.

Fforward is an advanced AI-driven platform designed for product managers, UX researchers, and founders to analyze customer interviews. It automatically transcribes, identifies key user needs, detects patterns, and generates actionable insights to accelerate product discovery and inform roadmap decisions. Its core functionalities are now integrated into the AI Chat platform.

Miro Insights is an AI-powered product management platform that helps teams build better products. It automatically synthesizes customer feedback from various sources like calls, tickets, and CRMs, transforming raw data into actionable insights. Teams can prioritize features based on revenue impact, align on a data-driven roadmap, and connect their product strategy directly to customer needs, all within the Miro collaborative workspace.

Retellio is an AI-powered platform that transforms call recordings into actionable insights for B2B marketing and GTM teams. It uses AI agents to automate customer research, track competitors, gather testimonials, and monitor product launches, helping businesses understand their customers 10x faster.

Zigpoll is an AI-powered survey and feedback platform designed for e-commerce websites, particularly those on Shopify. It enables businesses to create and deploy targeted, on-site polls to capture real-time customer insights, understand user behavior, reduce cart abandonment, and ultimately boost conversion rates and customer satisfaction.

Lang.ai is an AI platform that transforms unstructured data from Snowflake into actionable business insights. It uses AI agents to analyze customer interactions, feedback, and support tickets, connecting them to key metrics like retention, conversion, and sales, helping businesses make data-driven decisions.

Survicate is an all-in-one customer feedback platform that helps businesses capture, analyze, and act on user insights. It enables the creation of multi-channel surveys (web, email, in-app) and uses AI to automatically analyze text responses, identify key themes, and provide actionable intelligence. With extensive integrations and customizable dashboards, Survicate streamlines the entire feedback loop, from collection to action.

Supascout is an AI-powered tool that analyzes App Store reviews to provide actionable insights. It automatically categorizes user feedback into satisfactions, frustrations, and opportunities, helping developers and product managers make data-driven decisions for app improvement and competitor analysis.

Reviewsenseai is an AI-powered platform that automates the analysis of customer reviews. It aggregates feedback from multiple sources, performs sentiment and thematic analysis, and generates actionable insights to help businesses improve products, enhance customer experience, and manage their online reputation effectively.

Blitzllama is an AI-powered product insights platform designed to help teams collect and analyze customer feedback. It unifies in-app surveys, app store reviews, and support conversations, using AI to automatically surface actionable insights, identify trends, and prioritize product improvements, accelerating data-driven growth.

REVIEWS.io AI Reply is an intelligent tool designed to automate and streamline the process of responding to customer reviews. It uses advanced AI to analyze review sentiment and content, generating personalized, on-brand replies instantly. This helps businesses save time, maintain a consistent voice, and improve their online reputation across multiple platforms.

re_view is an AI-powered video survey platform designed to capture qualitative feedback that goes beyond words. It enables users to understand emotions, tone, and body language, providing deeper insights for market research, customer feedback, and HR processes. The AI automatically transcribes and analyzes video responses to generate actionable reports.

Decio is an AI-powered platform for qualitative data analysis. It automates the process of analyzing unstructured text from interviews, surveys, and customer feedback to rapidly uncover key themes, sentiments, and actionable insights, empowering data-driven decisions.

Fforward is an advanced AI-powered platform designed for product managers, UX researchers, and founders to analyze customer interviews, uncover deep user insights, and accelerate product discovery. It automates the synthesis of qualitative data to identify key needs, themes, and actionable opportunities.

insight7 is an AI-powered platform designed for in-depth qualitative data analysis. It automatically transcribes, analyzes, and visualizes conversations from interviews, sales calls, customer feedback, and surveys. The tool helps teams extract actionable insights, identify key themes, and understand sentiment at scale, accelerating decision-making and eliminating manual analysis.

Grain is an AI-powered meeting notetaker designed for growing teams. It automatically records, transcribes, and summarizes video calls from platforms like Zoom, Google Meet, and Microsoft Teams. It helps sales, customer success, and product teams capture crucial insights, automate follow-ups, sync data to CRMs, and facilitate team coaching and collaboration, allowing everyone to stay focused during conversations.