Claap

Claap is a comprehensive AI assistant designed to revolutionize how teams, especially sales departments, handle their meetings and customer conversations. It functions as a central hub for conversation and revenue intelligence, capturing every detail from sales calls and transforming them into structured, actionable data. By automating the most tedious post-meeting tasks, Claap frees up valuable time for sales representatives, allowing them to focus on what they do best: closing deals.

The platform seamlessly integrates with popular video conferencing tools like Zoom and Google Meet, as well as calendars, to automatically record and transcribe meetings in over 99 languages. Its advanced AI then gets to work, generating crisp, personalized summaries based on custom templates. This means no more manual note-taking or trying to recall key discussion points. Claap's AI can even draft follow-up emails that mimic the user's voice and style, ready to be sent in a single click. Furthermore, it enriches your CRM by automatically syncing meeting notes, key moments, and deal information, ensuring your sales pipeline is always up-to-date without manual data entry.

How to use Claap

Getting started with Claap is designed to be quick and intuitive, typically taking about 15 minutes to set up for your team. The process is as follows:

1. Connect Your Tools: Integrate Claap with your Google or Outlook Calendar, and your video conferencing platforms like Google Meet and Zoom.
2. Automatic Recording: Claap's AI bot will automatically join your scheduled meetings to record and transcribe them. You can customize which meetings are recorded.
3. AI-Powered Analysis: After the meeting, Claap provides a full, high-quality transcript. Its AI then generates summaries, extracts key topics, action items, and customer objections based on your chosen templates (e.g., discovery call, demo notes, user research).
4. Collaborate and Share: Use the transcript to edit the video, create highlight clips of key moments, and share them with your team via dedicated channels or integrations like Slack and Notion. Team members can comment, react, and reply directly on the video timeline.
5. Sync and Automate: Key insights, notes, and deal information are automatically pushed to your CRM (like HubSpot or Salesforce), keeping records clean and updated. AI-generated follow-up emails can be reviewed and sent to prospects.

Core Features of Claap

• AI Meeting Assistant: Automatically records, transcribes (in 99+ languages), and summarizes meetings with customizable AI templates.
• AI Sales Agent: Automates CRM data entry, drafts personalized follow-up emails, and keeps deal information in sync.
• AI Analyst: Scans your entire pipeline to identify deal risks, top customer objections, and feature requests, providing monthly reports and a qualification scorer.
• AI Coach: Accelerates new hire ramp-up with AI-assisted coaching, performance scorecards, and a searchable library of best-practice call recordings.
• Video Collaboration Hub: A secure video library to organize recordings. Features include screen recording, transcript-based video editing, comments, polls, and detailed analytics.
• Deep Search: Instantly search across all transcripts in your workspace to find specific moments, keywords, or discussions.
• Extensive Integrations: Connects with essential tools including Salesforce, HubSpot, Slack, Notion, Google Meet, Zoom, and more.

Use Cases for Claap

Claap is a versatile tool that benefits various teams:

• Sales Teams: Automate note-taking and CRM updates, shorten sales cycles by replacing meetings with video messages, analyze deal conversations to improve win rates, and coach reps effectively.
• Product Teams: Directly access the voice of the customer by extracting feature requests and pain points from sales calls, helping to prioritize the product roadmap.
• Customer Success Teams: Document and analyze client interactions, share key feedback with product and sales, and ensure a consistent customer experience.
• Recruiting & HR: Record candidate interviews, share highlights with hiring managers for faster decision-making, and create onboarding and training materials.
• Remote & Hybrid Teams: Reduce meeting fatigue by replacing live check-ins with asynchronous video updates, fostering collaboration across different time zones.

Advantages of Claap

Claap offers a significant competitive edge by turning conversations into a core asset. Key advantages include a dramatic reduction in administrative work, saving reps up to 30 minutes per call. This boosts overall productivity and allows for more strategic selling activities. The platform provides unparalleled visibility into the sales pipeline, helping leaders understand why deals are won or lost. Its AI-coaching features facilitate scalable and consistent training, reducing ramp-up time for new hires. Finally, by centralizing meeting intelligence, Claap breaks down information silos between departments, ensuring everyone is aligned with the voice of the customer.

Pricing and Plans

Claap offers a flexible pricing structure designed to support teams of all sizes, including a 14-day free trial of the Business plan.

• Basic: €0/license/month. Includes 10 videos per user, 300 mins of recording, 99-language transcript, and basic AI summary.
• Pro: €24/license/month (billed annually). For product and team leaders. Includes unlimited recordings, 1000 mins/month, advanced AI summary, meeting insights, and AI-powered video editing.
• Business: €48/license/month (billed annually). For revenue teams. Includes everything in Pro, plus unlimited recording time, CRM enrichment, AI-generated emails, AI coaching, and deal insights.
• Enterprise: Custom pricing. For large organizations needing higher security and support, including SSO, user provisioning (SCIM), and white-glove onboarding.