Avoma

Avoma is a comprehensive AI-powered platform designed to manage the entire meeting lifecycle, transforming conversations into a searchable knowledge base and a source of actionable intelligence. It addresses common meeting inefficiencies like context switching, information loss, and time wasted on administrative tasks. By providing a single, unified solution for scheduling, note-taking, transcription, collaboration, and analysis, Avoma empowers teams to be more productive, collaborative, and data-driven.

The platform is built to break down information silos between departments such as sales, marketing, customer success, and product. It captures every interaction, analyzes the content, and surfaces key insights that can be used to improve sales performance, enhance customer satisfaction, and inform product strategy. Avoma acts as a central nervous system for all conversational data, ensuring that valuable information is never lost and is easily accessible to anyone in the organization.

How to use Avoma

Getting started with Avoma is a straightforward process designed for quick adoption:

1. Connect Your Calendar: Integrate your Google or Microsoft Outlook Calendar. Avoma will automatically sync with your scheduled events.
2. Automatic Recording & Transcription: Avoma's bot automatically joins your meetings on platforms like Zoom, Google Meet, and Microsoft Teams. It records both audio and video and provides a real-time, high-quality transcription.
3. AI-Powered Note-taking: During the meeting, Avoma generates summarized notes, identifying key topics, action items, and questions. Users can also live-bookmark important moments or use the collaborative editor to add their own notes.
4. Review and Analyze: After the meeting, access the full recording, searchable transcript, and AI-generated summary. The platform identifies different speakers, talk-time metrics, and sentiment.
5. Collaborate and Share: Share meeting recordings, snippets, or playlists with teammates. Use comments to ask questions, provide feedback, or brainstorm ideas directly within the context of the conversation.
6. Leverage Intelligence: Utilize the Conversation and Revenue Intelligence dashboards to track deal risks, analyze sales methodologies, identify coaching opportunities, and understand customer trends across all conversations.

Core Features of Avoma

• AI Meeting Assistant: Automatic recording, real-time transcription in over 70 languages, and AI-summarized notes with action items.
• Meeting Management: Create and automatically assign purpose-based agenda templates, and use a collaborative note editor for real-time team input.
• Meeting Collaboration: A powerful global search to find any moment in any conversation, and the ability to create and share playlists of key meeting moments for training and coaching.
• Conversation Intelligence: AI-driven analysis of topics, sentiment, filler words, and talk patterns. Includes AI call scoring and coaching recommendations.
• Revenue Intelligence: Provides a 360° view of deals in your pipeline, with AI-powered risk alerts, sales methodology trackers, and forecasting analysis.
• Advanced Scheduling: Supports 1:1, group, and round-robin scheduling links that can be embedded on your website, complete with lead routing rules.
• Extensive Integrations: Natively integrates with popular CRMs (Salesforce, HubSpot), video conferencing tools, dialers (Ringcentral, Aircall), and other apps via Zapier.

Use Cases for Avoma

Avoma is versatile and provides value across various teams:

• Sales Leaders: Track pipeline health, forecast accurately, and use call recordings and AI scoring to provide targeted coaching and shorten rep ramp time.
• Account Executives: Automate note-taking and CRM data entry to focus on selling. Review past conversations to prepare for follow-ups and use deal intelligence to mitigate risks.
• Customer Success Managers: Understand customer sentiment, track feature requests, and ensure all key discussion points are captured to improve retention and identify upsell opportunities.
• Marketing Teams: Mine sales and customer calls for voice-of-customer data, competitive intelligence, and pain points to create more effective campaigns and content.
• Product & Engineering Teams: Access a direct feed of user feedback and feature requests from real customer conversations to inform the product roadmap.

Advantages of Avoma

Avoma offers significant advantages over using disparate tools:

• All-in-One Platform: It replaces the need for separate tools for scheduling, transcription, note-taking, and conversation intelligence, reducing costs and context switching.
• Increased Productivity: Automates over 5 hours of manual work per week, including note-taking and CRM updates, freeing up teams to focus on high-value activities.
• Data-Driven Decisions: Transforms unstructured conversations into structured data, enabling teams to make informed decisions based on real customer interactions.
• Enhanced Collaboration: Breaks down departmental silos by creating a single, searchable source of truth for all meeting data, fostering cross-functional alignment.
• Accelerated Growth: Helps increase deal win rates, improve customer retention, and shorten sales cycles by providing actionable insights and effective coaching tools.

Pricing and Plans

Avoma offers flexible pricing plans with a 14-day free trial of the Organization plan. Viewers and collaborators are always free.

• Startup Plan: Starting at $19/recorder/month (billed annually). Designed for small teams, it includes the core AI Meeting Assistant, unlimited transcription, and 1:1 scheduling.
• Organization Plan: Starting at $29/recorder/month (billed annually). For growing organizations, this plan adds custom AI templates, group scheduling, and limited Conversation Intelligence.
• Enterprise Plan: Starting at $39/recorder/month (billed annually). For large enterprises, it includes advanced security (SSO, HIPAA), dedicated support, and unlimited usage intelligence.
• Revenue Add-ons: Powerful modules can be added to any plan:
  • Conversation Intelligence: $29/seat/month (annually) for AI coaching, call scoring, and smart trackers.
  • Revenue Intelligence: $29/seat/month (annually) for AI deal risks, forecasting, and win-loss analysis.
  • Lead Router: $19/seat/month (annually) for advanced lead routing and qualification.

  Discounts are available for annual billing and for bundling multiple add-ons.