Diligent

Diligent is a specialized AI solution built to revolutionize risk and compliance operations for financial institutions. In a landscape where verifying the legitimacy of small and medium-sized businesses is increasingly complex, Diligent provides fraud and Anti-Money Laundering (AML) teams at fintechs and banks with powerful tools to automate and strengthen customer due diligence (CDD). By harnessing the investigative reasoning capabilities of Large Language Models (LLMs), Diligent brings unprecedented scale and depth to risk assessment, moving beyond traditional, often manual, processes.

The platform is designed to tackle the core challenges of modern compliance: identifying sophisticated fraud, adhering to stringent regulatory requirements, and maintaining a smooth customer onboarding experience. It scrutinizes a business's entire digital footprint, identifies connections to illicit networks, and provides continuous monitoring to detect risks as they evolve. Unlike historical 'black box' AI systems, Diligent offers a transparent and auditable process, ensuring that every decision is backed by clear evidence and aligns with the institution's specific policies.

How to use Diligent

Diligent is designed for seamless integration and ease of use, allowing compliance teams to be up and running in days, not weeks.

1. Integration: Connect Diligent to your existing infrastructure. It integrates smoothly with your current KYC/AML systems and other vendors through a flexible API. Alternatively, teams can use the intuitive, standalone web-based user interface.
2. Submit a Case: Input the details of the business customer you need to investigate. This can be done manually through the UI or automated via the API as part of your standard onboarding or review workflow.
3. Automated Investigation: Diligent's AI immediately begins its comprehensive analysis. It scours the web, analyzes social media and reviews, and cross-references data points to map out network connections and potential risks.
4. Review the AI-Generated Report: The platform produces a detailed, easy-to-understand report. This report summarizes key findings, flags high-risk activities, details suspicious network connections, and provides a full audit trail of the information gathered.
5. Make Informed Decisions: Your compliance officers can use this enriched data to make faster, more accurate decisions, whether it's approving a new customer, investigating an alert, or updating a risk rating.
6. Enable Continuous Monitoring: For ongoing compliance, set up monitoring on specific customers. Diligent will proactively track their profiles and alert your team to any significant changes, such as reputation deterioration or new links to high-risk entities.

Core Features of Diligent

• Web Presence Investigation: The AI performs a deep dive into a business's online footprint, flagging involvement in high-risk industries, identifying negative sentiment in customer reviews or social media, and verifying operational legitimacy.
• Network Analysis: It uncovers non-obvious connections to high-risk entities, known fraud rings, or other suspicious activities by analyzing shared details like addresses, directors, or contact information.
• Continuous Monitoring: Automatically track ongoing changes in a business's activities, reputation, or ownership structure to proactively detect and mitigate emerging risks long after onboarding.
• Explainable AI (XAI): Built on modern LLMs, Diligent provides clear, human-readable reasoning and a comprehensive audit trail for its findings, ensuring full transparency for regulators and internal stakeholders.
• Seamless API Integration: Easily embed Diligent's capabilities into your existing case management, onboarding, or AML systems to enhance your current workflows without disruption.
• Customizable Workflows: The platform can be configured to follow your institution's specific risk policies and compliance procedures, ensuring the automated tasks align perfectly with your internal standards.

Use Cases for Diligent

Diligent is versatile and can be applied across various risk management functions:

• SME Onboarding: A fintech company can automate the initial due diligence for new small business applicants, drastically reducing manual review time and accelerating the onboarding process for legitimate customers.
• Enhanced Due Diligence (EDD): For high-risk customers, a bank can use Diligent to conduct deep investigations, uncovering shell companies, undisclosed beneficial owners, or links to sanctioned entities.
• AML Alert Investigation: When a transaction monitoring system flags a suspicious activity, an AML analyst can use Diligent to enrich the alert with contextual data about the business involved, allowing for faster and more accurate resolution of false positives.
• Portfolio Review & Remediation: Financial institutions can use Diligent to conduct periodic or event-triggered reviews of their entire business customer portfolio, ensuring ongoing compliance and identifying any deterioration in risk profiles.

Advantages of Diligent

By adopting Diligent, financial institutions can achieve a new era of efficiency and effectiveness in their compliance operations.

• Slash Time and Cost: Automate time-consuming L1 investigation tasks, freeing up your expert analysts to focus on high-level, complex cases.
• Strengthen Risk Assessment: Leverage AI to uncover hidden risks and complex fraud schemes that are often missed by manual checks.
• Reduce Customer Friction: Speed up the onboarding and verification process, leading to a better customer experience and lower drop-off rates.
• Ensure Regulatory Compliance: Utilize a system that is fully auditable, transparent, and designed to meet the expectations of modern regulators.

Pricing and Plans

Diligent operates on an enterprise-level pricing model. Specific pricing details are tailored to the needs and scale of each financial institution. To get a customized quote and see the platform in action, interested parties are encouraged to schedule a demo through the official website.