Dokko

Dokko is a cutting-edge, no-code conversational AI platform designed to act as an organization's central hub of knowledge. It effortlessly converts various documents (PDFs, Word files, etc.) and data sources into a powerful, actionable knowledge base. This allows businesses to deploy an intelligent, multilingual chatbot in minutes, ready to provide accurate answers, offer insights, and streamline communication for both internal teams and external customers. By anchoring all responses to your own data, Dokko effectively prevents AI hallucinations, ensuring reliability and trust.

How to use Dokko

Getting started with Dokko is a simple, four-step process designed for non-technical users:

1. Upload Your Documents: Gather your PDFs, Word files, Markdown content, and other resources. You can upload them directly or connect Dokko to existing platforms like GitHub and AWS S3.
2. Build a Knowledge Base: Dokko automatically processes and indexes your files, transforming scattered information into a structured, AI-ready knowledge base where every piece of information is instantly accessible.
3. Generate a Smart Chatbot: With just a few clicks, you can generate and deploy a smart chatbot. The chatbot is pre-equipped with multilingual capabilities and advanced safeguards against generating false information.
4. Start Conversing: Embed the Dokko chatbot on your website, internal portal, or application using a single line of JavaScript. Let it handle customer queries, guide new hires, provide product training, or assist with any other knowledge-based task.

Core Features of Dokko

• No-Code Platform: Create and manage a fully functional, intelligent chatbot without writing a single line of code.
• Effortless Data Integration: Seamlessly upload documents or connect to cloud services like GitHub and AWS S3 to build your knowledge base.
• Multilingual Mastery: Communicate effectively with users across the globe with built-in support for multiple languages, expanding your reach.
• Accurate & Trustworthy (Hallucination Prevention): Utilizes Retrieval-Augmented Generation (RAG) to ensure all answers are based strictly on your provided documents, eliminating fabricated responses.
• Human-AI Collaboration: Features a seamless handover process, allowing human agents to intervene in conversations when necessary. Administrators can also monitor interactions to ensure quality.
• Advanced AI Technology: Employs semantic search, RAG, and advanced embedding models to deliver faster, more precise, and context-aware answers.
• Seamless Brand Integration: Fully customize the chatbot's interface, including colors and logos, to align perfectly with your brand identity.
• Performance Analysis: Automatically detects and tags low-quality or uncertain responses for human review, enabling continuous improvement of the knowledge base.
• Scalable and Secure: Built to grow with your organization, offering enterprise-grade security, data encryption at rest, and options for on-premises deployment.

Use Cases for Dokko

Dokko's versatility makes it suitable for a wide range of applications:

• Customer Support: Provide 24/7, instant, and multilingual support, reducing response times and improving customer satisfaction.
• Employee Onboarding: Offer new hires a central place to ask questions and quickly access company policies, procedures, and training materials.
• Product & Compliance Training: Transform static training documents into an interactive learning experience, allowing employees to learn at their own pace.
• IT Support & Troubleshooting: Automate responses to common IT issues, freeing up your technical support team to focus on more complex problems.
• Research Assistance: Accelerate academic, market, or legal research by quickly finding precise information within vast document sets.
• HR and Recruitment: Help HR teams screen candidates and manage large volumes of data by quickly answering queries about applicants or internal policies.

Advantages of Dokko

Dokko provides a significant competitive edge by centralizing information and automating knowledge sharing. Its key advantages include turning scattered data into a single source of truth, ensuring high accuracy and user trust by preventing AI hallucinations, and offering a scalable, secure solution that grows with your business. The platform enhances productivity by freeing up teams from repetitive inquiries and provides a seamless, branded user experience through deep customization options.

Pricing and Plans

Dokko offers flexible plans designed to scale with your needs, each with a 7-day free trial.

• Standard Plan ($99/month): Ideal for teams and private projects. Includes unlimited chatbots, users, and questions with permission-based access to private repositories.
• Professional Plan ($149/month): Perfect for public-facing applications like customer support. Includes all Standard features plus public access to knowledge sources and automated answer analysis.
• Enterprise Plan (Custom Pricing): A comprehensive solution for large organizations. Includes all Professional features plus options for dedicated or on-premises infrastructure, priority support, and integration with enterprise-grade APIs.

Dokko supports leading LLM providers like OpenAI, Anthropic, and Google, with usage costs being minimal for most typical scenarios. The platform operates on a fair-use policy with generous limits on document storage and requests.