Phrase

Phrase (formerly Memsource) stands as a global leader in translation technology, offering the world's most powerful, connective, and customizable localization software. The Phrase Localization Platform is a cloud-based solution intelligently powered by AI, built to automate the creation and management of multilingual content with exceptional speed, accuracy, and scale. It empowers organizations to communicate with customers in their native language, significantly boosting engagement and delivering rapid business impact. By centralizing all translation and localization efforts, Phrase provides a single source of truth for global content strategies.

How to use Phrase

Using Phrase involves a streamlined, integrated workflow designed for efficiency and scale. First, users integrate Phrase into their existing technology ecosystem. With over 50 pre-built connectors for CMS, design tools (like Figma), development repositories (like GitHub), and marketing automation platforms, content is automatically synced to the platform. Once content is in Phrase, users leverage the Phrase Orchestrator, a no-code, drag-and-drop interface, to build custom automation workflows. These workflows can automatically assign content to the best translation method—be it the advanced Phrase NextMT machine translation, human translators, or a hybrid approach. The platform's Translation Memory and Terminology features ensure consistency across all projects. For multimedia, Phrase Studio allows for transcription, subtitling, and AI-powered dubbing. Throughout the process, built-in quality checks and actionable analytics provide full control and insight into performance, cost, and quality, enabling continuous optimization of the localization process.

Core Features of Phrase

• Centralized Localization Hub: A single platform to manage, translate, and track all multilingual content, including websites, software, marketing materials, and multimedia.
• Intelligent AI & Automation: Features Phrase NextMT for advanced machine translation, context-aware adaptation, and Phrase Orchestrator for no-code workflow automation, reducing manual effort.
• Phrase Studio for Multimedia: An integrated toolset for localizing audio and video content, offering transcription, subtitling in over 100 languages, and AI synthetic voiceovers and dubbing.
• Extensive Integrations: Over 50 native integrations with popular tools across CMS, design, development, and QA, ensuring seamless data and workflow exchange.
• Actionable Analytics: Provides detailed dashboards and custom reports on translation speed, quality, and cost, enabling data-driven decision-making.
• Advanced Quality Management: Built-in quality scoring, automated MT engine selection, and intelligent routing to maintain high standards at scale.
• Enterprise-Grade Security: Compliant with ISO 27001, GDPR, PCI DSS, and CCPA, with a highly resilient infrastructure ensuring 99.9% uptime.

Use Cases for Phrase

Phrase is trusted by leading global brands like Uber, Shopify, Volkswagen, and Deliveroo. Its applications span various industries. For global marketing teams, it automates the localization of campaigns, emails, and websites, as seen with what3words. In software development, it streamlines the localization of user interfaces and documentation, enabling companies like Zendesk to deliver global products faster. For customer support, it helps localize help centers and support content, improving customer satisfaction for companies like BlaBlaCar. The platform is also invaluable for e-commerce, gaming, and any business looking to scale its presence into new international markets by transforming how they create and manage multilingual content of all types.

Advantages of Phrase

The primary advantage of Phrase is its comprehensive, end-to-end approach. It eliminates the need for multiple disconnected tools by providing a single, unified platform for all localization needs. Its powerful AI and hyperautomation capabilities drastically reduce manual work, accelerate time-to-market, and lower costs. The platform's high connectivity ensures it fits perfectly into any existing tech stack, protecting current workflows while adding value. Furthermore, its scalability allows businesses to maintain brand consistency and quality, no matter how large their global operations become. The focus on data-driven insights through analytics empowers teams to continuously improve their localization strategy for maximum business impact.

Pricing and Plans

Phrase offers customized pricing plans tailored to the specific needs of businesses and enterprises. Pricing is not publicly listed and is provided based on factors such as content volume, required features, number of users, and integration needs. To get a detailed quote, potential customers are encouraged to contact the sales team or request a personalized demo through the official website. This approach ensures that each organization receives a solution that is perfectly aligned with its goals and budget.