Tonkean

Tonkean is a sophisticated, AI-powered process orchestration platform designed for enterprise-level operations. It provides a 100% no-code environment that enables business and operations teams to build, manage, and automate complex internal processes with ease and precision. By acting as an intelligent orchestration layer, Tonkean connects disparate systems, applications, and people, transforming fragmented workflows into seamless, efficient, and compliant operations.

The platform's core philosophy is to meet employees where they already work, such as in their email inboxes or communication tools like Slack and Microsoft Teams. This approach drives near-perfect adoption rates by eliminating the need for users to learn new software. Tonkean's AI-enhanced intake experiences intelligently guide users through request processes, ensuring that operations teams receive complete and accurate information from the start, which dramatically reduces back-and-forth communication and delays.

How to use Tonkean

Using Tonkean involves a straightforward, no-code approach to process automation:

1. Identify and Map the Process: Begin by identifying a manual or inefficient internal process, such as purchase requests, legal matter intake, or supplier onboarding. Map out the existing steps, stakeholders, and systems involved.
2. Build the Workflow (Module): Use Tonkean's intuitive, drag-and-drop no-code builder to create a 'Module' that digitizes your process. Define triggers (e.g., a new email in a specific inbox), actions, conditional logic, and approval steps.
3. Design the Intake Experience: Create a user-friendly intake channel. This could be an AI-powered form, a chatbot in Slack/Teams, or simply by having Tonkean monitor an email address. The AI helps triage requests and asks clarifying questions to gather all necessary data.
4. Integrate Your Tech Stack: Connect Tonkean to your existing enterprise applications like SAP, Oracle, Coupa, Ironclad, Salesforce, and Jira. This allows Tonkean to orchestrate actions across systems, such as creating records, updating data, and managing handoffs.
5. Deploy and Orchestrate: Launch your automated process. Tonkean will manage the end-to-end workflow, from intake and approvals to data synchronization and task management, all while providing complete visibility.
6. Monitor and Optimize: Leverage Tonkean's analytics and reporting to monitor process performance, identify bottlenecks, and continuously refine your workflows for greater efficiency and compliance.

Core Features of Tonkean

• Agentic Orchestration: Combines autonomous AI agents with rules-based automation to handle complex tasks, make decisions within predefined guardrails, and manage processes with minimal human intervention.
• AI-Powered Intake: Intelligently triages and processes incoming requests from various channels (email, forms, chat), ensuring data is complete and correctly routed.
• 100% No-Code Platform: Empowers non-technical business users in departments like Procurement, Legal, and IT to build and manage their own enterprise-grade automation solutions.
• Seamless Integration: Offers robust, pre-built connectors for hundreds of enterprise systems, enabling true end-to-end process orchestration across the entire tech stack.
• Guided Buying & Procurement Automation: Streamlines the entire purchasing lifecycle, from intelligent intake and guided buying experiences to supplier management and invoice automation.
• Legal Workflow Automation: Automates the full legal matter lifecycle, including AI-powered legal intake, email triage, conflict checks, and contract review automation.
• Enterprise-Grade Governance and Control: Provides the security, compliance, and visibility that large organizations demand, ensuring that all automated processes adhere to company policies.

Use Cases for Tonkean

Tonkean is versatile and can be applied across various business functions:

• Procurement: Automating the purchase-to-pay process. For example, Semrush used Tonkean to streamline procurement intake across Oracle and Ironclad, cutting their cycle times from 19 days to 10.
• Legal Operations: Managing the entire legal matter lifecycle. This includes automating the intake of legal requests from a shared email inbox, triaging them with AI, and orchestrating the subsequent review and approval processes.
• Finance: Automating invoice intake and processing, spend analytics, and financial approvals.
• IT & HR: Streamlining service requests, employee onboarding and offboarding, access management, and other internal support processes.

Advantages of Tonkean

Tonkean offers significant advantages for enterprises looking to optimize their operations:

• Accelerated Operations: Drastically reduces process cycle times by automating manual tasks, approvals, and data handoffs.
• Increased Employee Adoption: By integrating with tools employees already use daily, it removes friction and ensures processes are followed, leading to near 100% adoption.
• Enhanced Compliance and Visibility: Enforces business rules automatically and provides a centralized dashboard for real-time visibility into all process stages, improving governance.
• Empowerment of Business Users: The no-code interface democratizes automation, allowing operations teams to solve their own problems without depending on IT resources.
• Future-Proofs Operations: The combination of AI and rules-based orchestration creates resilient, adaptable processes that can evolve with the business.

Pricing and Plans

Tonkean's pricing is tailored for enterprise clients and is not publicly listed on their website. To get pricing information, potential customers need to contact their sales team for a custom quote based on their specific needs, the complexity of the processes, and the number of users. They also offer a free trial and personalized demos to showcase the platform's capabilities and potential ROI.