Best customer engagement AI tools

eBanqo is a conversational AI platform that unifies customer communications from channels like WhatsApp, Facebook, and webchat into a single dashboard. It leverages AI chatbots for automated support, offers live chat for complex queries, and enables self-service options to enhance customer engagement, boost sales, and reduce operational costs.

Replient.ai is an AI-powered social media comment manager that centralizes engagement from Facebook, Instagram, and TikTok. It automates replies, hides spam, and learns your brand voice to save up to 80% of your time on community management, boost sales, and protect your brand's reputation 24/7.

VideoAsk, by Typeform, is an interactive video platform that helps businesses connect with their audience through personal, face-to-face conversations at scale. It replaces traditional text-based forms and chatbots with asynchronous video, audio, or text interactions, making lead generation, recruitment, and customer support more engaging and human.

Hifivestar is an AI-powered review and reputation management platform designed to help businesses boost their online presence. It enables users to generate, monitor, analyze, and showcase reviews from over 40 platforms like Google and Facebook. Key features include AI-powered auto-replies, a centralized dashboard, and tools to filter negative feedback, ultimately helping businesses attract new customers and improve their search rankings.

Chatbreezes is an AI-powered social commerce platform designed to help businesses automate sales, marketing, and customer support on social media. It leverages intelligent chatbots to engage customers on platforms like Instagram, Facebook, and WhatsApp, turning conversations into conversions and providing a seamless shopping experience directly within chat.

Wave AI is a powerful conversational AI platform for building intelligent chatbots and virtual assistants. It enables businesses to automate customer support, enhance user engagement, and streamline communication across various digital channels with its advanced NLP and intuitive visual builder.

Luminous CRM is a comprehensive WhatsApp engagement platform powered by the official WhatsApp Business API. It enables businesses to automate marketing, sales, and support through AI-powered chatbots, bulk message broadcasting, and a multi-agent live chat system. The platform is designed to convert conversations into conversions, offering features like smart retargeting, in-built CRM, and seamless integrations with popular e-commerce and CRM tools.

BHuman is an AI-powered platform that enables businesses to create and send hyper-personalized videos at scale. By cloning your face and voice, it generates thousands of unique videos where you address each recipient by name, fostering genuine human connections to boost engagement and conversion rates in sales and marketing.

ScoreApp is an advanced quiz funnel marketing platform designed to attract, engage, and convert audiences. It enables businesses to create personalized, interactive quizzes and scorecards that deliver tailored results, build trust, and generate high-quality leads more effectively than traditional lead magnets.

Percept Insight is an AI-powered, all-in-one analytics and engagement platform for product managers and marketers. It provides deep, real-time insights into user behavior, funnels, and cohorts, enabling data-driven decisions. The platform combines powerful analytics with multi-channel engagement tools (WhatsApp, SMS, email) to improve user retention and conversions, all with a cost-effective, pay-as-you-use pricing model.

PlugLead is a powerful WhatsApp automation platform designed to boost sales, improve customer service, and enhance engagement. It allows businesses to send bulk messages, build 24/7 chatbots, collect feedback, and integrate with over 50 other platforms without any coding.

EchoDial is an all-in-one AI-powered platform for appointment scheduling, customer communication, and marketing automation. It helps small to medium-sized businesses streamline operations with tools for online booking, automated SMS and voice calls, e-signature forms, AI content creation, and integrated invoicing, serving as a comprehensive solution for industries like healthcare and services.

Snapss is an all-in-one digital loyalty platform that enables businesses to create and manage membership cards, rewards programs, and event passes directly within customers' mobile wallets. It offers an app-less experience, using push notifications to foster direct engagement, enhance customer retention, and provide a premium, seamless experience for loyal customers.

Yext is an AI-powered brand visibility platform designed for multi-location businesses. It helps companies manage their digital presence across search engines, maps, listings, reviews, and social media. By structuring brand data for AI, Yext ensures accurate information is discoverable everywhere, driving local engagement and customer conversions.

OneText is an AI-powered conversational commerce platform designed to boost e-commerce revenue. It enables customers to purchase products directly through text messages with its 'Text to Buy' feature, recovers abandoned carts, and provides personalized customer interactions through AI and live agents.

Ravatar is an advanced platform for creating and deploying real-time, interactive 3D AI avatars and digital humans. It humanizes AI interactions for businesses by providing lifelike virtual employees, brand ambassadors, and customer service agents. Featuring deep customization, natural language processing, and seamless integration with holographic displays and existing AI stacks, ravatara transforms digital engagement across various industries, from healthcare to hospitality and events.

ServiceBell (also known as Rep.ai) is an AI-powered sales and engagement platform that combines human and AI live chat to connect sales teams with website visitors instantly. It uses AI to detect buyer intent, identify high-value prospects, and engage them through text, audio, or video chat, ultimately accelerating pipeline generation and booking more meetings.

11x provides AI-powered digital workers, like Alice the AI SDR and Julian the AI Phone Agent, to automate sales and customer engagement tasks. These autonomous agents operate 24/7 to identify prospects, personalize outreach, qualify leads, and book meetings, freeing up human teams for high-impact strategic work and accelerating revenue growth.

Yalo is an AI-powered conversational commerce platform that helps businesses increase sales and enhance customer relationships. It deploys intelligent agents on channels like WhatsApp to automate sales, marketing, and service, providing personalized experiences at scale.

Cust is an AI agent platform designed for elite customer success teams. It empowers CSMs to scale personalized, one-to-one engagement across all customer tiers. By automating research, recommending actions, and executing playbooks for onboarding, upselling, and retention, Cust helps businesses increase Net Revenue Retention (NRR) and reduce churn.

Web2Chat is an all-in-one, AI-powered customer communication platform designed for startups. It integrates live chat, a shared inbox, a ticketing system, a knowledge base, and CRM features to streamline customer support, enhance engagement, and drive growth.

IMERO is an AI-powered platform that streamlines the creation of powerful, legally compliant product labels. It combines AI efficiency with expert knowledge to help businesses generate verified labels, implement dynamic QR codes for enhanced customer engagement, and create EU E-Labels for wine, all at a fraction of the usual time and cost.

Personaliz is an AI-powered platform that enables businesses to create and send millions of personalized videos and audios at scale. By cloning your voice and lip movements, it dynamically inserts recipient names into a single recording, making outreach for sales, marketing, and recruitment highly engaging and effective.

ChatSimple.ai is an AI-powered chatbot platform designed to help businesses automate customer support, capture leads, and engage website visitors 24/7. With its intuitive no-code builder, you can create and deploy intelligent chatbots in minutes to answer FAQs, qualify leads, and schedule appointments, ultimately boosting conversions and improving customer satisfaction.