Soon

Soon is a comprehensive, AI-first workforce management software designed to revolutionize how modern teams schedule shifts, manage time off, and handle daily operations. It provides a unified platform that combines intelligent automation with a user-centric design, making complex scheduling tasks effortless and efficient. The core mission of Soon is to empower teams by creating balance, clarity, and efficiency, transforming workforce management from a complicated chore into a strategic advantage.

The platform is built on three pillars: Technical Excellence, a Delightful User Experience, and Customer-First Support. This means Soon not only leverages cutting-edge AI to solve real-world staffing problems but also ensures the tool is intuitive, responsive, and a pleasure to use. It's designed to be set up quickly without extensive IT involvement, allowing teams to become operational within hours.

How to use Soon

Getting started with Soon is designed to be a straightforward process, enabling teams to quickly leverage its powerful features:

1. Sign Up & Setup: Begin with a 30-day free trial. Set up your team by inviting members and defining their roles and permissions.
2. Describe Your Needs: Utilize the AI-Powered Shift Plan Generator. Simply type your scheduling requirements in plain language—such as operating hours, required roles per shift, break times, and specific locations.
3. AI-Generated Schedule: The AI instantly processes your text prompt and generates a complete, optimized weekly shift plan that meets your business's operational demands.
4. Review and Refine: Review the generated schedule. You can make manual adjustments as needed, assign specific employees to shifts, and then apply the plan.
5. Automate and Manage: Once the plan is active, use the platform to manage day-to-day operations. Handle leave requests, track time off, and use the AI Intraday Assistant to manage unexpected changes or re-assign tasks automatically.
6. Save and Reuse: Save successful shift plans as reusable week templates to streamline future scheduling.

Core Features of Soon

• AI Shift Plan Generator: Creates complete weekly shift structures from simple text descriptions.
• Automated Scheduling: Features like Auto-Fill Shifts and Auto-Assign Tasks intelligently populate your schedule based on rules, employee availability, and skills.
• Intraday Management: An AI assistant helps manage daily operations, track coverage requirements, and respond to real-time changes.
• Time Off & Leave Management: Streamlines the entire process of requesting, approving, and tracking employee leave and absences.
• Advanced Workforce Forecasting: An optional add-on that uses historical data and advanced models to accurately predict future workload and staffing needs.
• Team Pulse: An AI tool to collect and analyze anonymous team feedback, providing insights into employee sentiment and satisfaction.
• Seamless Integrations: Connects with essential tools like Google Calendar and Outlook Calendar to keep everything in sync.
• Demand-Led Scheduling: Focuses on meeting business needs first by creating the ideal shift structure before assigning personnel.

Use Cases for Soon

Soon is versatile and adaptable for various industries that rely on shift-based work:

• Customer Service Centers: As demonstrated by KNAB, an online bank, Soon can manage complex scheduling for service desks, ensuring optimal agent coverage at all times.
• Event Management: The Next Web used Soon to manage staff scheduling for their large-scale technology conferences, ensuring smooth operations.
• Governmental Agencies: The Chamber of Commerce implemented Soon to facilitate self-scheduling, empowering employees while maintaining necessary oversight.
• Retail & Hospitality: Businesses can use Soon to manage fluctuating staffing needs, ensuring stores or venues are adequately staffed during peak and off-peak hours.
• Project Management: Teams can schedule personnel for specific projects and tasks, ensuring the right people are available when needed.

Advantages of Soon

Soon offers significant advantages over traditional scheduling methods and other software:

• Efficiency and Time Savings: AI automation drastically reduces the time managers spend on manual scheduling and administrative tasks.
• Optimized Operations: Ensures optimal staff coverage, reduces labor costs, and improves service quality by aligning staffing with demand.
• Enhanced Employee Experience: The intuitive interface, easy leave requests, and clear schedules improve employee satisfaction and work-life balance.
• Data-Driven Decision Making: Provides valuable insights and analytics for smarter, more strategic workforce planning.
• Flexibility and Scalability: Adapts to the unique needs of any business and scales from small teams to large enterprises.
• Rapid Implementation: A user-friendly design allows for quick setup and adoption without requiring a dedicated IT department.

Pricing and Plans

Soon offers a transparent pricing structure with a 30-day free trial (no credit card required).

• Team Plan: €8 per user/month (billed yearly) or €10/user/month (billed monthly). Includes shift and intraday scheduling, automated shift scheduling, leave management, and calendar syncs.
• Business Plan: €16 per user/month (billed yearly) or €20/user/month (billed monthly). Includes all Team features plus automated intraday activity scheduling, advanced auto-fill options, AI scheduling assistant, and priority support.
• Enterprise Plan: Custom pricing. Includes all Business features plus a private cloud environment, premium support SLA, custom integrations, SSO, and a dedicated success manager.
• Add-on - Advanced Forecasting: Available for any plan with custom pricing. Provides accurate workload forecasting and staffing level calculations.