UserWay

UserWay is the world's leading AI-powered web accessibility solution, designed to make the internet a more inclusive place for everyone. In an era where digital presence is paramount, ensuring that websites are accessible to people with disabilities is not just a matter of ethical responsibility but also a legal requirement under regulations like the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). UserWay tackles this challenge head-on by providing a robust, automated platform that simplifies the complex process of web accessibility compliance.

The core of UserWay's offering is its AI-powered Accessibility Widget, which can be seamlessly integrated into any website with just a single line of code. This widget automatically scans website code to identify and remediate accessibility violations in real-time. It addresses a wide range of issues, from missing alt text for images to improper heading structures and keyboard navigation problems, ensuring that screen readers and other assistive technologies can interpret the content correctly. For end-users, the widget provides a user-friendly interface with customizable options like adjustable text size, high-contrast modes, a screen reader, and more, allowing them to tailor their browsing experience to their specific needs.

How to use UserWay

Implementing UserWay is designed to be a straightforward, 'plug-and-play' process that requires minimal technical expertise:

1. Sign Up and Get Your Code: Visit the UserWay website and sign up for a plan. You can start with a free trial or choose a paid plan based on your website's traffic. Upon registration, you will receive a unique snippet of JavaScript code.
2. Install the Widget: Copy the provided code snippet. Paste it into your website's HTML, just before the closing </body> tag. This ensures the widget loads last, preventing any impact on your site's loading speed. UserWay has seamless integrations for popular platforms like WordPress, Shopify, Wix, and more, often simplifying installation to a one-click process.
3. Automatic Scanning and Remediation: Once installed, the AI-powered widget immediately begins scanning your site. For paid plans, it automatically applies remediations to fix code errors. The accessibility icon will appear on your site, giving users access to the accessibility menu.
4. Monitor and Maintain Compliance: Use the UserWay dashboard to monitor your site's accessibility status, view detailed reports on remaining issues, and manage your settings. The platform provides ongoing monitoring to ensure your site remains compliant as you add new content.

Core Features of UserWay

• AI-Powered Remediations: Automatically detects and fixes accessibility issues related to images (alt text), links, forms, widgets, and ARIA attributes without altering your site's source code.
• User-Facing Accessibility Widget: Provides a customizable interface for users to adjust text size, spacing, contrast, colors, cursors, and enable features like a screen reader, text-to-speech, and page navigation via keyboard.
• Comprehensive Compliance Coverage: Helps achieve conformance with major global standards, including WCAG 2.1 & 2.2 (A, AA, AAA), ADA Title III, Section 508, AODA, and EN 301 549.
• Accessibility Monitoring & Audits: Continuously scans your website to identify new accessibility violations and provides detailed reports and alerts, helping you maintain long-term compliance.
• Customized Accessibility Statement: Generates a tailored accessibility statement for your website, demonstrating your commitment to inclusivity and detailing the accessibility features available.
• Attorney-Led Litigation Support Program: A key differentiator, this program provides legal support and guidance to paid subscribers in the event of an accessibility-related legal claim.
• Minimal Performance Impact: The lightweight widget (only 23KB) loads asynchronously, ensuring it does not slow down your website's performance or negatively affect user experience.

Use Cases for UserWay

UserWay is trusted by over a million websites, from small businesses to Fortune 500 companies and government organizations.

• E-commerce & Retail: Online stores use UserWay to expand their customer base by making their products accessible to all shoppers and to avoid potential lawsuits.
• Corporations & Enterprises: Large organizations like Fujitsu, Coca-Cola, and Nielsen use UserWay to protect their brand reputation, ensure legal compliance across multiple web properties, and champion corporate social responsibility.
• Government & Public Sector: Government agencies and municipalities deploy UserWay to meet strict legal mandates (like Section 508) and provide equitable access to digital public services.
• Education: Universities and schools use the solution to ensure their websites and online learning materials are accessible to all students and staff, in line with educational accessibility laws.
• Non-Profits: Organizations like the Special Olympics and Autism Speaks use UserWay to ensure their message of inclusivity is reflected in their own digital presence.

Advantages of UserWay

UserWay stands out in the market due to its powerful combination of automation, ease of use, and comprehensive support. Its AI-driven approach significantly reduces the manual effort and cost typically associated with accessibility remediation. The 'plug-and-play' installation makes it accessible to website owners without technical backgrounds. Furthermore, the inclusion of the Litigation Support Program provides an invaluable layer of security and peace of mind for businesses navigating the complex legal landscape of web accessibility.

Pricing and Plans

UserWay operates on a freemium model, making basic accessibility accessible to everyone while offering powerful features for professional use.

• Free Widget: Offers basic user-triggered accessibility functions like text resizing and contrast adjustments. It does not include the AI-powered automatic remediations, monitoring, or litigation support.
• Small Website Plan: Priced at $490/year for sites with up to 100,000 monthly page views. Includes the full AI-powered widget, unlimited page remediations, monitoring for 10 pages, and the Litigation Support Program.
• Medium Website Plan: Priced at $1490/year for sites with up to 1 million monthly page views. Includes all features of the Small plan with a higher traffic allowance.
• Large Website Plan: Custom pricing for websites exceeding 1 million monthly page views. This plan is tailored to the needs of large enterprises and offers more extensive monitoring and support.

All paid plans come with a free trial, allowing users to experience the full potential of the platform before committing.