Freed

Freed is a purpose-built AI medical scribe designed to alleviate the administrative burden of clinical documentation for healthcare professionals. Trusted by over 20,000 clinicians, Freed aims to combat burnout by automating the tedious process of writing and structuring patient notes. By securely recording and transcribing patient encounters, the platform's advanced AI generates comprehensive, accurate, and consistently formatted clinical notes, saving clinicians an average of two or more hours per day. This allows them to be more present with patients during visits, rather than being distracted by typing into an EHR.

The platform is built with a singular focus on the clinician's workflow, offering a seamless and intuitive experience. It is fully HIPAA, SOC 2, and HITECH compliant, ensuring the highest standards of data security and patient privacy. Freed is not just a generic transcription service; it's a sophisticated tool that understands medical terminology, differentiates between relevant clinical information and background chatter, and adapts to each user's unique documentation style.

How to use Freed

The workflow is designed for simplicity and efficiency, integrating smoothly into any clinical setting, whether in-person or via telehealth.

1. Record a Visit: Use any device—including the iOS/Android app, web platform, or Chrome extension—to securely record the patient conversation. The platform is designed to capture clear audio for optimal transcription.
2. Generate Your Note: Once the visit is complete, Freed's custom-built AI processes the recording. Within minutes, it transcribes the entire conversation and structures the key information into a professional, EHR-ready clinical note format (like SOAP notes).
3. Review and Save: The generated note is presented for review. Clinicians can make quick edits using the 'Magic Edit' feature or simply copy the finalized note directly into their Electronic Health Record (EHR) system. The process transforms a task that could take 20-30 minutes into one that takes just a few moments.

Core Features of Freed

• AI-Generated Clinical Notes: Automatically creates structured, accurate notes from patient conversations, capturing chief complaints, HPI, assessments, and plans.
• Smart Visit Prep: Before an appointment, Freed intelligently summarizes key information from the previous note, including patient background and follow-up items, to help the clinician prepare quickly.
• Note Customization & Templates: Offers a library of specialty-specific templates (e.g., Psychiatry, Primary Care, Podiatry) and allows users to create their own. The 'Learn My Format' feature enables the AI to adapt to a clinician's personal note-taking style over time.
• Magic Edit: Make complex or simple edits to the note by typing or dictating commands in natural language. For example, you can ask it to "rephrase the assessment in a more formal tone" or "undo the last change."
• Patient Instructions: Automatically generates easy-to-understand visit summaries and instructions for patients, which can be reviewed and shared to improve patient adherence and understanding.
• HIPAA & SOC 2 Compliance: Ensures all data is protected with end-to-end encryption and industry-leading security protocols. Patient recordings are not stored long-term to further protect privacy.
• Multi-Platform Support: Works seamlessly across devices with dedicated iOS and Android apps, a Chrome extension for web-based EHRs, and a Zoom app (Beta) for telehealth.

Use Cases for Freed

Freed is versatile and supports clinicians across a wide range of specialties:

• Primary Care & Family Medicine: To efficiently document routine check-ups, chronic disease management, and acute visits, allowing more time for patient education.
• Psychiatry & Mental Health: To capture the nuances of therapy sessions and psychiatric evaluations without disrupting the patient-therapist rapport.
• Specialty Practices (e.g., Podiatry, Gastroenterology, Addictions Medicine): To create detailed, specialty-specific notes that accurately reflect complex consultations and procedures.
• Telehealth Providers: To streamline documentation for virtual visits conducted via platforms like Zoom.

Advantages of Freed

Freed offers a significant advantage over manual charting and generic transcription tools. Its primary benefit is giving clinicians their time back, leading to a better work-life balance and reduced burnout. Patients also benefit from having their doctor's full attention during appointments. The notes are often more detailed and accurate than what a busy clinician could type manually. Furthermore, its clinician-focused design, real-human support, and commitment to security make it a trustworthy and indispensable tool for modern medical practices.

Pricing and Plans

Freed offers a transparent pricing structure with a 7-day free trial (no credit card required).

• 1 Clinician (Solo Plan): $90 per month. Includes unlimited note generation and all core features.
• 2–9 Clinicians (Team Plan): $84 per clinician per month (billed annually). Includes all features of the solo plan plus a team template library for sharing custom formats.
• 10+ Clinicians (Enterprise Plan): Custom pricing. Offers advanced features like license management, organization-wide BAA, and dedicated support.

A 50% discount is available for students, residents, and trainees to make the tool accessible for the next generation of clinicians.