Heidi Health

Heidi Health is a state-of-the-art ambient AI medical scribe built to revolutionize the workflow of healthcare professionals. It addresses one of the most significant challenges in modern medicine: the overwhelming administrative burden of clinical documentation, which often consumes over 50% of a clinician's time. By leveraging artificial intelligence, Heidi Health automates the entire note-taking process, allowing doctors, nurses, and therapists to reclaim valuable time, reduce burnout, and dedicate their full attention to patient care.

The platform is designed with an elegant user interface and hospital-grade security, ensuring that sensitive patient data is handled with the utmost care and compliance with global standards like HIPAA, GDPR, and ISO27001. Trusted by clinicians in over 50 countries, Heidi Health supports a multilingual environment, eliminating the need for manual translation and facilitating seamless care for diverse patient populations.

How to use Heidi Health

Using Heidi Health is designed to be intuitive and seamlessly integrate into the clinical workflow in three simple steps:

1. Transcribe: Simply press 'start' at the beginning of a patient consultation. Heidi Health's ambient AI will listen and capture every important detail of the conversation, including medical history, symptoms, and treatment plans.
2. Customize: After the consultation, choose from a library of templates or use your own custom-built ones. Heidi Health instantly populates the template with the transcribed information, creating a perfectly structured and accurate clinical note that sounds just like you. You can also use the 'Context' feature to type in non-verbal observations during the visit without saying them aloud.
3. Output: With the note generated, use the powerful 'Ask Heidi' command feature to perform subsequent tasks. You can ask it to write a referral letter, generate a patient summary, add relevant billing codes, or fill out specific forms, all in a matter of seconds.

Core Features of Heidi Health

• AI-Powered Medical Scribe: Accurately transcribes patient encounters in real-time.
• Automated Clinical Documentation: Generates structured SOAP notes, letters, and other documents automatically.
• Custom Template Editor: Create, save, and share personalized templates to match your unique documentation style and specialty.
• 'Ask Heidi' Command Center: Use natural language commands to instruct the AI to perform a wide range of tasks with your clinical notes.
• Memory Functionality: The AI learns your preferences, corrections, and common phrases over time, becoming a more personalized assistant with each use.
• Multilingual Support: Transcribe and generate documents in multiple languages, breaking down communication barriers.
• Team Collaboration: Features designed for clinics and hospitals, including team template sharing, centralized billing, and administrative controls.
• EHR Integrations: Seamlessly connects with popular Electronic Health Record (EHR) systems like Athenahealth, MedicalDirector, and more.
• Robust Security & Compliance: Adheres to top-tier security standards including ISO27001, SOC2, HIPAA, GDPR, and NHS guidelines.

Use Cases for Heidi Health

Heidi Health is versatile and benefits a wide range of healthcare professionals:

• General Practitioners: Quickly document patient visits, generate instant referral letters, and manage administrative tasks between appointments, allowing them to finish their day on time.
• Therapists and Psychiatrists: Capture the nuances of complex conversations without the distraction of manual note-taking, enabling them to be fully present for clients.
• Specialists: Create detailed, specialty-specific notes using custom templates for fields like cardiology, dermatology, or pediatrics.
• Nurses and Physician Assistants: Streamline documentation workflows, freeing up more time for direct patient interaction and care coordination.
• Hospitals and Large Clinics: Standardize documentation quality across departments, enhance team collaboration, and improve operational efficiency.

Advantages of Heidi Health

Clinicians using Heidi Health report significant benefits:

• Massive Time Savings: Users save an average of 1-2 hours per day on administrative tasks.
• Reduced Clinician Burnout: Alleviates the stress and fatigue associated with extensive paperwork.
• Improved Patient Engagement: Enables clinicians to maintain eye contact and build stronger rapport with patients.
• Enhanced Documentation Accuracy: Produces more detailed, consistent, and error-free clinical records.
• Improved Work-Life Balance: Helps healthcare professionals get home earlier and reclaim their personal time.

Pricing and Plans

Heidi Health offers a flexible pricing structure to suit different needs:

• Free Plan: Perfect for everyone to get started. Includes unlimited consults and dictation, with up to 10 'Pro actions' per month.
• Pro Plan: For individuals needing full functionality. Priced at $79/month (billed annually) or $99/month. Includes everything in Free, plus unlimited Pro actions, custom templates, and priority support.
• Together Plan: Designed for teams and collaborators. Priced at $99/user/month (billed annually). Includes all Pro features plus team template sharing, team MFA, and EHR integrations.
• Enterprise Plan: A custom solution for large organizations and health systems. Offers tailored features like SSO, advanced coding workflows, multi-team management, and dedicated support.
• A free Pro plan is also available for verified trainees and students.