Best customer feedback AI tools

Gleap is an all-in-one, AI-powered customer feedback platform. It helps businesses collect bug reports and user feedback, provide automated support with an AI chatbot, engage users with in-app messaging, and manage a public product roadmap.

An AI-powered platform that replaces traditional user research with highly realistic, synthetic AI participants. Conduct in-depth interviews and surveys to gain qualitative and quantitative insights in minutes, drastically reducing time and cost while democratizing access to user feedback.

Ansy.ai is an AI-powered market research and customer insights platform. It helps businesses make data-driven decisions by analyzing customer feedback, market trends, and competitor data to provide clear, actionable answers to critical business questions. It automates data collection and analysis, turning complex information into intuitive reports and visualizations.

SurveySlack is an AI-powered online survey creator designed to build engaging surveys and boost response rates. It offers a user-friendly interface, customizable templates, and an AI question generator to simplify data collection. Ideal for small businesses, researchers, and internal feedback, it provides powerful tools for creating, sharing, and analyzing surveys, including a generous free plan.

Versive is an all-in-one AI research platform that accelerates customer-informed decisions. It uses AI-moderated interviews, surveys, and usability tests to deliver deep qualitative insights at the speed of quantitative surveys, complete with automated analysis and reporting.

Senty is an AI-powered research tool that transforms App Store and Google Play Store reviews into actionable customer insights. By analyzing user feedback, it generates comprehensive research reports in under 24 hours, providing deep quantitative and qualitative data. This service helps product managers, developers, and marketers understand customer sentiment, identify pain points, and prioritize feature roadmaps with data-backed evidence, all at a fraction of the cost and time of traditional research methods.

Senja is an all-in-one social proof platform that helps creators and businesses effortlessly collect, manage, and showcase text and video testimonials. Import reviews from over 30 platforms, use customizable forms, and display powerful social proof with beautiful widgets and Walls of Love to build trust and boost conversions.

Hubble is an all-in-one, AI-powered user research platform designed for enterprise teams. It enables rapid insights by streamlining the entire research process, from creating studies and recruiting participants to analyzing feedback. The platform supports various methodologies like prototype testing, surveys, and card sorting, using AI to summarize findings and accelerate decision-making.

Odaptos is an AI-powered usability testing platform designed to accelerate product development by providing deep customer insights. It analyzes user emotions and feelings through facial recognition and sentiment analysis during user tests. The platform automates the analysis of user interviews, pinpoints friction points, and offers collaborative tools for UX teams. By translating user reactions into actionable data, Odaptos helps businesses build more user-centric products faster.

MagicReply AI is an intelligent platform that automates professional responses to customer reviews across multiple platforms. It helps businesses save time, enhance their online reputation, and increase revenue by ensuring timely and on-brand engagement with customer feedback.

Sushidata Analytics is an AI-powered platform for fully automated marketing operations. It specializes in brand reputation management, competitive intelligence, and sentiment analysis by monitoring online reviews and social media. It helps businesses safeguard growth, identify key trends, and engage with customers proactively.

Spokk is an AI-powered tool that helps service businesses automate customer feedback collection and generate high-quality online reviews. It transforms simple customer feedback from a 15-second form into a well-written review draft, which customers can easily post on platforms like Google, boosting a business's online reputation and attracting new clients.

Looppanel is an AI-powered platform for UX researchers and product teams to analyze qualitative data 10x faster. It automates transcription, note-taking, and thematic analysis from user interviews, helping you uncover actionable insights, build a centralized research repository, and make data-driven product decisions with ease.

ListenUp is an AI-powered platform that automates customer feedback management by centralizing it directly within Notion. It connects to various sources like sales and support tools, transcribes video feedback, and uses AI to extract, classify, and group insights. This helps product teams save time, uncover hidden patterns, and make data-driven decisions to build features customers truly want, all within their existing Notion workspace.

talksprout is an AI-powered platform that helps businesses collect, analyze, and act on customer feedback effortlessly. Using a lightweight website widget, it captures user sentiments and suggestions, then applies advanced AI to provide automated sentiment analysis, actionable insights, and a breakdown of the 'what, why, and how' behind the feedback.

Sprig is a modern research platform for UX teams, using AI to capture user feedback through surveys, session replays, and heatmaps. It helps teams analyze user behavior, identify pain points, and make faster, data-backed product decisions.

Inari is an AI-powered feedback analytics platform designed to help product teams automatically analyze customer feedback from various sources. It identifies actionable insights, prioritizes product backlogs with revenue data, and streamlines the process of building customer-centric products. Note: Inari has been acquired by Amplitude and its standalone product is being integrated into the Amplitude platform.

Spiral is an AI-powered platform that analyzes unstructured customer feedback from multiple channels. It intelligently classifies interactions, detects issues, and provides actionable insights to improve customer support, product quality, and overall customer experience. It helps businesses save time on data analysis and make data-driven decisions.

Deformity is an AI-powered form builder that creates engaging, conversational forms to boost response rates. It offers a unique dual-mode approach, allowing you to either let AI generate dynamic, adaptive flows or manually craft beautiful, branded forms. With no-code logic, 120+ language support, and extensive integrations, Deformity makes data collection smarter, smoother, and more human.

OpinioAI is an AI-powered market research platform that enables users to generate instant customer insights. By creating synthetic buyer personas and segments, you can analyze preferences, test marketing creatives, and conduct research at scale without the need for traditional, time-consuming methods. It's designed for marketers, product managers, and researchers to make faster, data-driven decisions.

onecliq is an AI-powered platform that automates qualitative research at scale. It transforms real online conversations into actionable consumer insights, strategic recommendations, and creative assets for researchers, strategists, and marketers. Make smarter, data-driven decisions in minutes, not months.

Chattermill is an AI-powered customer feedback analytics platform that unifies and analyzes feedback from surveys, reviews, support tickets, and social media. It uses advanced NLP to automatically identify themes, sentiment, and actionable insights, helping businesses improve customer experience and make data-driven decisions.

A Shopify app that helps e-commerce brands build an on-site community. It enables direct customer feedback, increases engagement and loyalty, and boosts SEO through user-generated content, all within the brand's own store.

Delighted is a comprehensive experience management (XM) platform that helps businesses gather, analyze, and act on customer and employee feedback. Using AI-powered surveys like NPS, CSAT, and eNPS, it provides real-time insights through various channels and integrates seamlessly with tools like Slack, Salesforce, and Zendesk to streamline feedback workflows.